6/10 Okay
Carter Davis
Travelled with partner
8 Dec 2025
The staff is not very friendly and it can be hard to get basic service such as beach towels, water and napkins at the buffet and it can be hard to communicate with staff if you do not speak Spanish. Bartenders will highly prioritize Spanish speakers and loud Americans.
The resort does not have a lot of activities to do and the shows are short and late.
The resort is not very accessible for elderly or disabled people as it is a very long walk to the restaurants, no elevators, inconsistent access to get a ride with the service shuttle.
The staff are very persistent trying to get you to book excursions and massages or pay for photography, they even called our room at 8:45 am on two occasions when we’re trying to sleep in. The beach vendors will constantly harass you to buy their goods and become visibly and verbally upset when you don't.
Reservations appear like they don’t matter because it’s first come, first serve anyways. The food is average—some nights are good, some are just okay.
The maids are good at keeping the room clean but the beverage guy is not very consistent when it comes to restocking the mini fridge.
The menu at “ocean eats” is below average but the delivery guy is fast and friendly.
Carter Davis
Stayed 6 nights in Dec 2025











































