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Best Western North Roanoke

2.5 star property

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Photo gallery for Best Western North Roanoke

Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Seasonal outdoor pool
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning

Explore the area

View in a map
2545 Lee Highway, Troutville, VA, 24175
  • Place, Hollins University
    ‪6 min drive‬
  • Place, Valley View Mall
    ‪13 min drive‬
  • Place, Berglund Center
    ‪17 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

8.6 out of 10
Excellent
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Troutville-Roanoke North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,276 reviews
The price is CHF 79
includes taxes & fees
6 Oct - 7 Oct
Comfort Inn & Suites Troutville-Roanoke North

About this property

Best Western North Roanoke

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this hotel has a seasonal outdoor pool and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western North Roanoke offers 73 accommodations with a safe and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western North Roanoke gets high marks from our customers. During your stay, you'll be close to Hollins University. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Hollins University and 12 minutes from Valley View Mall
  • Dogs welcome for a fee
Best Western North Roanoke offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly Best Western North Roanoke also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Troutville hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 June and close on 01 October.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Troutville
Best Roanoke Troutville
Comfort Inn Troutville Hotel
Best Western North Roanoke Hotel
Best Western North Roanoke Troutville
Best Western North Roanoke Hotel Troutville

Reviews

Best Western North Roanoke Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 639 reviews
Rating 8 - Good. 203 out of 639 reviews
Rating 6 - Okay. 46 out of 639 reviews
Rating 4 - Poor. 22 out of 639 reviews
Rating 2 - Terrible. 25 out of 639 reviews

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bright
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stop overnight on our road trip. Clean room and decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

We had a nice stay. We were only passing through, needing a room for one night but the room was very clean and in very good condition. The bed was comfortable and had everything we needed. Free breakfast with eggs, potatoes, sausage, make your own waffles, plus all the other continental breakfast choices was great before checking out.
Stayed 1 night in Jun 2025

8/10 Good

Penrose, Maryville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good room price. Easy access from I81. Bathroom was very clean but the room could’ve been cleaned better. Rug was dirty. Rooms are nice but dated. Our room was not ready when we checked in at about 4:30pm. The desk clerk Alex was super friendly and accommodating and took care of us by moving us to the biggest double queen room in the hotel without raising our room rate which I had paid in advance. The hall way carpets are worn and filthy. It’s a bad look to start out with when you’re heading to your room. The new room was very spacious. Beds and pillows were nice, microwave and mini fridge clean. Nice TV. I utilized the checkout “early” option through Best Western on my phone, which offered the ability to skip the front desk when departing and choose a time from 6am-11am. I chose 11am and submitted it. I went to the front desk in the morning to drop our key cards just before 11am on my way out and the clerk said her system didn’t show us as checked out. It didn’t work apparently. The desk clerk was good about it and noted we were checked out in her system. Overall a good overnight stay. The area around the hotel location has everything you need, restaurants, a Kroger, nice liquor store, gas stations and other stores.
Stayed 1 night in Jun 2025

8/10 Good

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Cordial staff. Decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Neikya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start for the one night
Stayed 1 night in May 2025

2/10 Terrible

cody

Stayed 1 night in Jun 2025

6/10 Okay

Rhonda

Travelled with group
Liked: Staff & service
Staff was friendly, property was maintained but old and a little dingy. Beds were comfortable and breakfast was standard.
Stayed 1 night in May 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and in good condition unlike many places in this price range. Tub was like new and clean. Elevator was nice to have. TV was easy to work and decent channel choice. Bed was good and extra blanket in room vs having to go and request one. We will seek this one out in future trips where it makes sense as a stopping place.
Stayed 1 night in May 2025

10/10 Excellent

Chung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, very good food at the Angela’s diner guest gets 10% off. Food was excellent, local IPA was very good at the restaurant. Bed was comfortable, room was quiet. There are not much commercial stores around the hotel.
Stayed 1 night in May 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We were given a handicap room without our approval or prior knowledge at check in. Only when we arrived inour room with our luggage did we realize we were assigned a handicap room. We were too tire from 12 hours of driving to protest or change rooms at this point so we lived with it. The main problem was the shower. The curtain did not reach the floor so a half inch of water quickly filled the bathroom that we had to clean up using all the towels. The shower head was not able to point where you wanted without removing it from the wall and using a free hand. This made using soap and shampoo difficult with one hand. There was no off button or switch to stop the flow of water, other than turning the shower off completely. This sets the temperature back to cold and temperature must be adjusted again while cold water is hitting you. This was the absolute worst shower experience I have had in my life of 70 years. This includes staying in hundreds of hotels on five continents and bathing in cold water from a bucket. My wife was not able to take a shower in the morning because of these issues.
Stayed 1 night in May 2025

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great free breakfast. Lovely room. Good food around.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

4/10 Poor

Adam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop.

Excellent!! Well maintained older property, quiet and far enough from the interstate. Easy on and off of 81. Very easy check in, very nice desk staff. Pet friendly
Stayed 1 night in May 2025

8/10 Good

Teri R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What are the chances?!

We stayed for one night to watch our niece graduate from Virginia Tech, and were so happy to pay for an early check in and drop our bags. Our check in was smooth and all staff we encountered were very friendly and helpful throughout our stay. After the graduation and celebration we came back to our room about 12:30 am and were locked out of our room! My key worked, but the bar that blocks the door from the inside was engaged. The man at the desk was very nice and tried to move the bar with a tool, but had trouble. After several phone calls and a rush of people checking in he kept trying to open our door, and was able to open the door and ensure no one was in our room around 2am. The only explanation he had was sometimes those bars vibrate loose with the heavy doors shutting, and it opened just enough when the door close to catch the door. We were very thankful to finally get to our beds and medications needed inside. The breakfast was very good, and check out was uneventful. Overall our stay was good, despite the one major odd thing.
Stayed 1 night in May 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Toilet ran through the night but otherwise a good room.
Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025