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Hotel Casa Roland San José

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Roland San José

TV
Building design
Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
Front of property
TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
At the end of Rohrmoser Boulevard, 150 Meters South Pavas, San José, San Jose, 10109
  • Avenida Escazú Shopping Center
    ‪3 min drive‬
  • Multiplaza Mall Escazu
    ‪3 min drive‬
  • National Stadium of Costa Rica
    ‪5 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 140 sq m
  • 4 bedrooms
  • Sleeps 3
  • 6 Queen Beds and 2 Single Beds

View all photos for Room

1 bedroom, premium bedding, minibar, in-room safe

Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Queen Room

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room With Two queen Beds

Deluxe Queen Room With Two queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Queen Room With Two queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Casa Roland San José

Suburban hotel with 24-hour business centre and 24-hour front desk
A 24-hour business centre, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Hotel Casa Roland San José offers 21 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Roland San José. During your stay, you'll be within walking distance of U.S. Embassy San José. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Sabana Park and 5 minutes from National Stadium of Costa Rica
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hotel Casa Roland San José also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star San José hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CRC 12000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CRC 12000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Casa Roland
Best Western Casa Roland San Jose
Best Western Hotel Casa Roland
Best Western Hotel Casa Roland San Jose
Casa Roland
Hotel Casa Roland San Jose
Hotel Casa Roland
Casa Roland San Jose
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica

Hotel Casa Roland San José Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 613 out of 838 reviews
Rating 8 - Good. 182 out of 838 reviews
Rating 6 - Okay. 28 out of 838 reviews
Rating 4 - Poor. 8 out of 838 reviews
Rating 2 - Terrible. 7 out of 838 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aimee

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 6 nights in May 2025

8/10 Good

Alma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bonito y limpio, area segura.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely and quiet hotel. I needed a night here on the way to the airport so it was a good location for that but it is in a quiet residential neighbourhood and not close to much else. There is a busy shopping street with some fast food options and simple shopping if necessary.
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service
Nice staff. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Usha

Liked: Cleanliness, property conditions & facilities
Staff was great, property was clean and well maintained. Room was spacious and breakfast was yummy. Overall great experience
Stayed 2 nights in May 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good… has character.. rooms are like an easter egg hunt but was fun and different. I would go again
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived late in the evening. The artwork is magnicent. It is 15 minutes from the airport but worth every minute to get to this national treasure.
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast, it was supreme among hotels even in the U.S. the only comparable one in the U.S. was at The Residence Inn in St. Louis, MO. The room exceeded my expectations but the loading and unloading zone space was difficult to get to and were basically on a very busy street, which you had to cross to park. Also, each time you needed to access the vehicle you had to get the desk to open the gate from across the street.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ALLAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property is quite unique and interesting. We loved the artwork throughout the hallways and rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very friendly staff. Very accommodating. They make you feel right at home. Wonderful family resort. Everything was so clean and nice...
Stayed 1 night in May 2025

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such helpful and responsive staff! Allowed us to check in early, provided directions and recommendations and were very friendly.
Stayed 1 night in May 2025

10/10 Excellent

christina

Liked: Cleanliness, amenities
Very nice stay, very clean. The staff were so nice and helpful. And the breakfast was delicious!
Stayed 1 night in May 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, unique building with lots of stairs and landings to guest rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Vipul

Liked: Staff & service, property conditions & facilities, room comfort
We stayed at Casa Roland overnight flying in late at night (2:30am). The main door was closed but upon being able to call the hotel, the receptionist was prompt in letting us in at the hotel. The decor of the hotel is ultra unique and is definitely a Commemoration to the Costa Rican history and culture. The rooms were clean and comfortable. The location of the hotel and it's vicinity to the airport was very much appreciated.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff'

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and clean. Everything was fine. Breakfast was very tasty and served hot.
Stayed 2 nights in Apr 2025