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Hotel Luzernerhof

4.0 star property

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Photo gallery for Hotel Luzernerhof

Interior
Property entrance
Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Lounge
Daily continental breakfast (CHF 20 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(14 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(61 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Penthouse

Classic Penthouse | 1 bedroom, in-room safe, free WiFi, bed sheets

Classic Penthouse

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with 24-hour front desk and bar/lounge
A bar/lounge, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes on foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Regina Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 713 reviews
Rating 8 - Good. 258 out of 713 reviews
Rating 6 - Okay. 98 out of 713 reviews
Rating 4 - Poor. 44 out of 713 reviews
Rating 2 - Terrible. 21 out of 713 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Youna

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the first room that I stayed in. It was clean & spacious! But then the second room that I have booked was little smaller and it wasn't bad until I smelled the pillow and blanket. It smelled like wet tower that haven't been dried. Other than that, rest wad okay. Overall nice place to stay and close to restaurants and groceries and lake.
Stayed 1 night in Jun 2025

2/10 Terrible

natalia

Disliked: Amenities
Hello, I’m writing to request a refund, as this hotel was a complete deception from the moment I arrived. The photos and description on the website have nothing to do with reality. The rooms were full of dust, extremely small, and had no air conditioning, which is very serious considering that I suffer from asthma and severe allergies. The staff showed no intention of solving the issue or offering any alternatives. I felt completely scammed, I couldn’t continue with the stay, and I was forced to find another hotel immediately, which resulted in an additional and unexpected expense. I find it unacceptable that this type of accommodation is available on the platform, and that is why I am demanding a full refund of my reservation. It was a very unpleasant experience that affected both my health and my travel plans.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice breakfast

Great location just one street back from the lake front. A good price for the area. Rooms were a good size. Only a short walk to the train station. Breakfast had enough options to find something we liked. I would return to this hotel if back in the area.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Holta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Entrance stink of cigarette smoke and the room is full of dust
Stayed 2 nights in Jun 2025

8/10 Good

Ralph, Rocklin

Travelled with family
Liked: Amenities
No shower towel in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to attractions and transportation

The room is very spacious, excellent service, flawless check in, best location, close to attractions and train station, bus station.
Stayed 1 night in Jun 2025

6/10 Okay

Grace

Travelled with family, Travelled with partner
Disliked: Amenities
Room was dark and very hot. Fan provided but didn’t help. Miserable nights sleep. Staff was nice and apologetic. Would not return.
Balcony with view, wheres the view. Room was dark and very hot. Staff was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

8/10 Good

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to lake and station

Close to station. Easy to find. Breakfast room very busy so not that relaxing but the staff were great. Shops and restaurants all around .
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was very hot while we were there and the fan was insufficient to cool the room but the room itself was lovely and breakfast was very good!
Stayed 1 night in Jun 2025

10/10 Excellent

KANGESH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

jerzy

Travelled with family
A little run down
Stayed 3 nights in Jun 2025

10/10 Excellent

PHILIP

Stayed 1 night in May 2025

6/10 Okay

alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
bathroom too small. parking for a night at street cost nearly 40 CFH. good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Small rooms but clean
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 10 minute walk from train station. Close to old town. Would stay here a again.
Stayed 2 nights in May 2025

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was very helpful. The room was cozy and comfortable. Not too small. There is nothing bad to say about this hotel. We really enjoyed our stay
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Clay

Travelled with group
Liked: Cleanliness, property conditions & facilities
This property is perfect for those simply wanting to visit the area and travel around.
Stayed 2 nights in May 2025

6/10 Okay

bob

Travelled with partner
Liked: Cleanliness
Tv not working no where to eat after 10
Stayed 2 nights in May 2025

6/10 Okay

Trina

It wasn’t bad and great location. But definitely nothing fancy or extras included.
Stayed 3 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025