See all properties
Aparthotel

Panacea Condo Tulum

3.5 star property

Choose dates to view prices

Photo gallery for Panacea Condo Tulum

Reception
Romantic Penthouse, 1 King Bed, Private Pool, Garden View | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets
Reception
2 outdoor pools, open 7:00 AM to 10:30 PM, pool loungers
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Gym

Explore the area

View in a map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Place, Holistika Art Walk
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Romantic Suite, 1 King Bed, Private Pool

Romantic Suite, 1 King Bed, Private Pool | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Romantic Suite, 1 King Bed, Private Pool

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Private kitchen

Junior Suite, Garden View

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Private kitchen

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | Terrace/patio

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

Suite Residential, 1 bedroom | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Residential, 1 bedroom

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Suite Residential, 1 bedroom

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Living area | 50-inch Smart TV with cable channels, TV

Junior Suite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Shower, rainfall showerhead, free toiletries, towels

Deluxe Suite, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Pool | 2 outdoor pools, open 7:00 AM to 10:30 PM, pool loungers

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Penthouse, 1 King Bed, Private Pool, Garden View

Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Terrace/patio

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Outdoor pool
Kiki Tulum
Zama
  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 61 reviews
The price is CHF 70
includes taxes & fees
9 Jun - 10 Jun
Kiki Tulum

About this property

Panacea Condo Tulum

This aparthotel features 2 outdoor pools, a fitness centre and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. Each apartment has 2 bedrooms and offers free WiFi and a private yard. Comforts include Egyptian cotton sheets and a down duvet. Other touches available are a rainfall shower and a Smart TV.
Panacea Condo Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Panacea Condo Tulum, you're just a quick walk from Holistika Art Walk. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This comfortable aparthotel has 23 apartments. Each apartment offers free WiFi and a Smart TV.
  • Each apartment offers a private garden, a Smart TV and Egyptian cotton sheets
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and yoga classes
  • 6 minutes by car from Tulum National Park and 8 minutes from Gran Cenote
  • Airport shuttle service available for a fee
As a guest of Panacea Condo Tulum, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and a vending machine are also featured at Panacea Condo Tulum. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Panacea Condo Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 240 per vehicle (return)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Panacea Condo Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum

Panacea Condo Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 112 out of 144 reviews
Rating 8 - Good. 21 out of 144 reviews
Rating 6 - Okay. 2 out of 144 reviews
Rating 4 - Poor. 3 out of 144 reviews
Rating 2 - Terrible. 6 out of 144 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay and would highly recommend
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super nice accomplishment, very spacious and the private pool was very nice. Staff was very helpful
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great price , great location , we love the Condo.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great I wish I can go back 😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay, the room was very clean, and kitchen utensils, pans, microwave and coffee maker were provided. Staff were very friendly and helpful with recommendations. Bikes were available for 100 peso, cheaper than any other rental spot in the area. Located within walking distance to restaurants and grocery store, but far enough from the busy area that it was quiet and peaceful at night.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

JULIAN

Liked: Cleanliness, property conditions & facilities, communication
Beautiful apartment
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well kept, beautiful common area, good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Clean room and quiet setting. Walking distance to restaurants, taco stands, and markets. Loved having the kitchen, but the knifes were very dull and no kettle (minor things). I would absolutely recommend this hotel to family and friends. A place to hang towels would be nice as replacements were not easily available.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Kim Anh Charlotte

Liked: Cleanliness, property conditions & facilities, communication
Very good stay for the money spent
Stayed 4 nights in May 2025
Verified

10/10 Excellent

philippe

Liked: Cleanliness, room comfort, communication
Clean in a good neighborhood
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities, communication
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Lyric

Liked: Cleanliness, amenities, property conditions & facilities, communication
I dont agree or think some of the policies are fair, but overall the best probberty ive stayed at in tulum
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Julian Duvan

Liked: Cleanliness, property conditions & facilities, communication
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Stayed 12 nights in Jan 2025
Verified

10/10 Excellent

Martin Hønge

Liked: Cleanliness, room comfort, communication
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities, communication
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
Verified

2/10 Terrible

William

Disliked: Cleanliness, communication
Too many hidden charges
Stayed 24 nights in Dec 2025
Verified

4/10 Poor

Charla

The pro is that the condo is well-furnished, the bed is big and soft, and you have everything you need for a comfy stay. Negatives: This is condo living and not a hotel so manage your expectations around staff being present and engaged. With that said, I found the staff unwelcoming (when they were there at all). Particularly the male staff (one of them looked at me with DISDAIN, ignored me when I greeted them). Literally none of them ever greeted or spoke to me. It felt weird and unwelcoming. I ultimately left early.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

rotem

Liked: Cleanliness, amenities, property conditions & facilities, communication
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
There were two ACs (living room and bed room) which made everything super comfortable. We also had two patios which was great. There was nothing for basics (oil, salt, pepper, sugar etc). So cooking was somewhat limited but there were 3 plates, bowls, forks, a pot and a pan which worked well enough. The complex is really well kept and clean. Two pools with lots of seating; although it only gets afternoon sun from about 11-4/5. I’m not sure about cleaners, we had someone try to get the key for our room out of the lock box several times (which we had with us) but no one ever knocked or left a note. I have no idea if there is cleaning during your stay, we didn’t experience any. There are two body towels and two pool towels. No extra blankets, hand towels or face towels. We were in the top floor and it’s a little loud with the quads and bikes driving by but not unreasonable.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Stayed 14 nights in Feb 2025
Verified

8/10 Good

Olga

Liked: Cleanliness, amenities, property conditions & facilities, communication
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
Stayed 9 nights in Jul 2025