Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Outdoor pool, a heated pool, pool loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

View in a map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪3 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪5 min walk‬
  • Place, Universal CityWalk
    ‪7 min walk‬
  • Airport, Burbank, CA (BUR-Hollywood Burbank)
    ‪12 min drive‬

Room options

Corner Room with Sofa Bed

  • Sleeps 4

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(210 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Universal)

9.2 out of 10
Wonderful
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking (Universal)

8.0 out of 10
Very good
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(61 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(165 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(23 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(37 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Floor Corner Room With Sofabed

  • Sleeps 4

Corner Room with Sofa Bed and Universal View

  • Sleeps 4

One Bedroom Suite Universal View

  • Sleeps 4

One Bedroom Suite

  • Sleeps 4

Executive Floor Corner Universal View Room with Sofabed

  • Sleeps 4

King Corner Mobility and Hearing Accessible Room with Tub

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Executive Floor Two Double Room

  • Sleeps 4

Executive Two Double Room with Universal View

  • Sleeps 4

Executive Two Queen Room

  • Sleeps 4

Executive Floor King Room with Universal View

  • Sleeps 2

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(124 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Two Double Room

  • Sleeps 4

Diplomat King Suite

  • Sleeps 4

Directors King Suite

  • Sleeps 4

Two Queen Room with Universal Studios View

  • Sleeps 4

Two Double Beds With Tub-mobility/hearing Accessible

  • Sleeps 4

One King Bed Mobility/Hearing Accessible-Roll-in Shower

  • Sleeps 2

One King Bed Mobility/Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Mobility/hearing Accessible With Tub

  • Sleeps 2

2 Dbl Mobility/Hearing Access Bathtub

  • Sleeps 4

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room

  • Sleeps 2

Executive Floor King Room

  • Sleeps 2

Similar properties

About this property

Hilton Los Angeles/Universal City

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Los Angeles/Universal City's great location. During your stay, you're just a quick walk from Universal Studios Hollywood. Features include an outdoor pool, a restaurant and a 24-hour gym.
  • Enjoy Californian cuisine while dining at Cafe Sierra
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk
  • Local-area shuttle service available
  • Pets welcome for a fee
Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32001 square feet (2973 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Cafe Sierra – This restaurant specialises in Californian cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: 4 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1866 out of 2790 reviews
Rating 8 - Good. 516 out of 2790 reviews
Rating 6 - Okay. 226 out of 2790 reviews
Rating 4 - Poor. 93 out of 2790 reviews
Rating 2 - Terrible. 89 out of 2790 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Stayed 1 night in Sep 2025

10/10 Excellent

Susanna

Stayed 2 nights in Sep 2025

6/10 Okay

Amber

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Caleigh

Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to Universal. Very clean and professional staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Duc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a review for the executive corner room with Universal view. The view was spectacular, particularly at night. Curtains do a decent job of blocking out the light, but it would be helpful to have some sort of fastener or strap to keep the opposing curtains together so no light bleeds through the cracks. Bathroom comes with a shower hose attachment, but the pressure was a bit lower than expected (from the shower head), which was disappointing. Not sure if this is a common issue or if the shower head has a flow regulator. There is ample AC outlets and charging outlets (both USB-A and USB-C on the alarm clock), but you will likely require more USB chargers if you have more than a few electronic devices. TV was nothing extraordinary (it worked!). The coffee machine was actually decent, which I attribute to Hilton using Coffee Bean and Tea Leaf. Fridge has decent space for drinks and small leftover boxes. Room was overall very clean. As for access to the park, walking was no more than 10 minutes and there are regular shuttles that take you to the park and back. Overall, I'll be coming back again (just fix the shower head pressure please!).
Stayed 3 nights in Aug 2025

6/10 Okay

Hiwot A

Travelled with family
Disliked: Property conditions & facilities
The poorest maintained Hilton I have ever been to, by far!
Stayed 5 nights in Aug 2025

4/10 Poor

Peter

Travelled with partner
Liked: Staff & service, amenities
When I got to the room and removed my shoes, my socks became immediately soaked as there was a large wet spot on the carpet. Taking a shower, there was no hot water, and lastly the refrigerator in the room was not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This visit has been exceptional thanks to Marisol at the front desk. She checked us in and was absolutely amazing! The hotel is always spotless, the staff is consistently friendly, and everything runs smoothly even when booking through Expedia. I always make sure to reserve my room ahead of time so I can get a good deal as hotel stays can sell out during this time. I always choose reserve and pay later option which helps. You can take the hotel shuttle to the park and it runs until 3am. Highly recommend!
Hollywood sign
Hotel
Hotel
Front
Stayed 1 night in Sep 2025

8/10 Good

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to universal studios and quiet
Stayed 1 night in Sep 2025

4/10 Poor

Lydia

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Hilton 6

The only thing that was nice was how close it was to universal. Other than that foe how much the hotel cost, not worth it. The bed was small even for one person, the restroom had chips and cracks on the sink area. For being the hilton and price id think even the wallpaper would have been put up a little neater. I missed breakfast because the front desk didnt notify me at the front and a bunch of little hidden fees. Wont be going back. I thought it would have been nicer considering price and being the Hilton.
Stayed 1 night in Sep 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makes all the difference if planning to get early entrance to the park
Stayed 1 night in Aug 2025

10/10 Excellent

Rey

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Kevin

Liked: Cleanliness
Air conditioning went out for one of our nights. Room was pretty hot and made sleeping a little more rough. Also, requested towels and more body wash and nobody showed up to complete request.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and lovely staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea Zujey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

CLAUDIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Sep 2025

8/10 Good

Cassidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Darius Tyshon

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel was nice but the unexpected parking price was expensive but we had a good stay
Stayed 3 nights in Aug 2025

2/10 Terrible

Omar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incidental hold processed multiple times on my card. Instead of $200 being held for staying 2 nights($100 per night)over $400 was held. No one had an explanation or an answer. Kenny the directors answer was it happens sometimes.
Stayed 2 nights in Sep 2025

6/10 Okay

Ryan David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no air conditioning
Stayed 4 nights in Aug 2025