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River Rock Casino Resort

4.0 star property

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Photo gallery for River Rock Casino Resort

Front of property – evening/night
5 restaurants, breakfast served
Front of property
Interior entrance
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

View in a map
8811 River Road, Richmond, BC, V6X 3P8
  • Place, River Rock Casino Resort
    ‪1 min walk‬
  • Place, Richmond Night Market
    ‪6 min walk‬
  • Place, Aberdeen Centre
    ‪18 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

8.6 out of 10
Excellent
(384 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | Premium bedding, in-room safe, desk, laptop workspace

1 King Bed (Hotel Tower- Sky Bridge to Casino)

9.0 out of 10
Wonderful
(476 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | Premium bedding, in-room safe, desk, laptop workspace

1 Bedroom Marina View Suite (Casino Tower)

8.6 out of 10
Excellent
(180 reviews)
  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, laptop workspace

1 Bedroom Suite (Casino Tower)

8.6 out of 10
Excellent
(284 reviews)
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two-Bedroom Marina Suite

Premium bedding, in-room safe, desk, laptop workspace

Two-Bedroom Marina Suite

  • Sleeps 6

View all photos for Two Queen Room Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room Non Smoking

  • Sleeps 4

View all photos for King Room Non smoking

Premium bedding, in-room safe, desk, laptop workspace

King Room Non smoking

  • Sleeps 2

View all photos for Standard One Bedroom Suite Non smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard One Bedroom Suite Non smoking

  • Sleeps 4

View all photos for One-Bedroom Marina Suite Non smoking

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom Marina Suite Non smoking

  • Sleeps 4

View all photos for Resort One Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

Resort One Bedroom Suite

  • Sleeps 2

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About this property

River Rock Casino Resort

Luxury resort connected to a railway/underground station in Richmond with 5 restaurants
This smoke-free resort features 5 restaurants, a marina and a full-service spa. Additionally, a casino, an indoor pool and a fitness centre are on-site. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs and telephones. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of River Rock Casino Resort's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from River Rock Casino Resort. 5 restaurants, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • For dining with ocean views, stop by Gordon Ramsay Steak, one of the property's 5 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Indulge with facials, mud baths or body treatments at Absolute Spa
  • Amenities include a meeting room, a conference centre and a car charging station
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the low noise level and spaciousness
  • 1.1 mi (1.8 km) from McArthurGlen Designer Outlet and 7.3 mi (11.8 km) from BC Place Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at the luxury River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Gordon Ramsay Steak – Overlooking the ocean, this fine-dining restaurant only serves dinner.
Curve Lounge & Buffet – Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Chopsticks – This restaurant only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Rock House – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Starbucks – This café serves breakfast, lunch and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square foot of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Tower Rooms are located in the South Tower across from main resort.

Renovations and closures

The property will be renovating from 9 December 2025 to 11 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay
  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 5527 out of 10399 reviews
Rating 8 - Good. 2679 out of 10399 reviews
Rating 6 - Okay. 1276 out of 10399 reviews
Rating 4 - Poor. 548 out of 10399 reviews
Rating 2 - Terrible. 369 out of 10399 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always fun to visit this property. Staff is really the attraction at this property. Friendly, professional and always helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa de

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and conveniently close to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth Kelly

Stayed 1 night in Sep 2025

8/10 Good

Alexa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept and easy access to and from the sky train
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. We enjoyed the onsite casino (even though we didn’t win). Our only issue was the limited food options.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark, Pace

Stayed 1 night in Sep 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We live in Victoria and stay at River Rock from time to time when we need to go to Vancouver. The kids love the pool with the slide, which is honestly the only reason we keep coming back. Unfortunately, check-in is the worst we’ve experienced anywhere. Other hotels let you check in online and go straight to your room, but here you have to wait while staff spend forever typing info you already provided—I’d put everything in the booking, but the lady was typing away like she was writing a 1000 word essay. Meanwhile, my wife, who has health issues, had to stand the entire time since there’s nowhere to sit. The hotel requires a $500 deposit, and if you use a credit card for that and/or the room, there’s a 2% surcharge. We used debit just to avoid it; passing your merchant fee on to guests is outdated and unprofessional for a “resort-style” place. Checkout is just as frustrating. To get your $500 back, you have to line up again and wait for the room to be checked. When we asked if my wife could sit, they said there’s nowhere to sit in the lobby and suggested she go to Starbucks across the hall. Honestly, this is just an expensive hotel with a pool and slide. Our room was over $400/night, plus a $26 resort fee. What is that for? There are just basics like coffee, bottled water, and pool access—things most hotels include free. Parking is $33/night, and there’s a 2% surcharge if you pay by card. The total price adds up fast; the resort "fee" just isn’t justified for what you get.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stuff and things
Stayed 1 night in Aug 2025

10/10 Excellent

benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! I loved the location.
Stayed 2 nights in Sep 2025

6/10 Okay

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed a number of times before and this was unfortunately the poorest quality room. Various issues: bathroom fan didn’t work, stale scent in room, bedside lamp and plug didn’t work, chipped coffee cup and the cleaner left behind a n odor cleaner spray bottle which obviously was not used. Pretty petty obviously but easily recognizable from past experiences.
Stayed 1 night in Sep 2025

10/10 Excellent

steve, Sechelt

Travelled with group
Liked: Amenities
Very clean room comfy king bed
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness
Need more bars , somewhere to have a good drink .
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Efficient check-in with professional friendly staff. Rooms exceptionally clean and spacious. Buffet extremely delicious with a very wide variety of food choices.
Stayed 1 night in Sep 2025

4/10 Poor

Ryan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Aldrin

Stayed 1 night in Aug 2025

10/10 Excellent

Heather, Saint Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was awesome. The casino was fun and dinner at Gordon Ramsay’s was fantastic!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Amenities
Fast and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Cinzia

Stayed 1 night in Aug 2025

6/10 Okay

Geraldine

Liked: Cleanliness, staff & service
Our room was booked for 3 adults and only set up for 2. To get food or drinks you had to show ID at security and go through casino. Not a great experience but staff were lovely.
Stayed 2 nights in Aug 2025