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CHC Continental, BW Premier Collection

4.0 star property

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Photo gallery for CHC Continental, BW Premier Collection

Front of property
Exterior
Reception
Suite Deluxe, 1 letto queen, non fumatori | Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 16 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
Lista di Spagna, Cannaregio 166, Venice, VE, 30121
  • Place, Piazzale Roma
    ‪7 min walk‬
  • Place, Rialto Bridge
    ‪14 min walk‬
  • Place, St. Mark's Square
    ‪20 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪29 min drive‬

Room options

View all photos for Suite Deluxe, 1 letto queen, non fumatori

Suite Deluxe, 1 letto queen, non fumatori | Minibar, in-room safe, desk, blackout curtains

Suite Deluxe, 1 letto queen, non fumatori

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Canal View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking, Canal View

9.0 out of 10
Wonderful
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Executive Room, Multiple Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View (with Sofabed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, Multiple Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

Suite Junior, 1 letto queen, non fumatori (with Single Sofabed) | Minibar, in-room safe, desk, blackout curtains

Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room with Canal View

Minibar, in-room safe, desk, blackout curtains

Superior Room with Canal View

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2

Petit Room

  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2

View all photos for Deluxe Room with Canal View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room with Canal View

  • Sleeps 4

View all photos for Deluxe Queen Room with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Queen Room with Sofa Bed

  • Sleeps 4

View all photos for Executive Two King Room

Minibar, in-room safe, desk, blackout curtains

Executive Two King Room

  • Sleeps 4

View all photos for Executive King Room

Minibar, in-room safe, desk, blackout curtains

Executive King Room

  • Sleeps 2

View all photos for Executive King And Two Single Room

Minibar, in-room safe, desk, blackout curtains

Executive King And Two Single Room

  • Sleeps 4

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 3

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 2

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About this property

CHC Continental, BW Premier Collection

Waterfront hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
CHC Continental, BW Premier Collection offers 93 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of CHC Continental, BW Premier Collection's great location. During your stay, you're just a quick walk from Piazzale Roma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Piazzale Roma and Grand Canal
  • Pets welcome free of charge (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at CHC Continental, BW Premier Collection. The hotel can provide concierge services and wedding services.

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
CHC Continental, BW Premier Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1460
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1UJW9WCE6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 May.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Continental Hotel Venice
Continental Venice
Hotel Continental
CHC Continental BW Premier Collection Hotel Venice
CHC Continental BW Premier Collection Venice
CHC Continental BW Premier Collection
CHC Continental, BW Premier Collection Hotel
CHC Continental, BW Premier Collection Venice
CHC Continental, BW Premier Collection Hotel Venice
CHC Continental BW Premier Collection by Best Western

Reviews

CHC Continental, BW Premier Collection Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

6/10 Okay

Dhawal

Disliked: Staff & service, property conditions & facilities
I stayed for 3 nights. On the first day, there was a strong sewer smell in the room that made it difficult to sleep. I reported it, and while the issue was initially addressed, the smell returned on the third night and was even worse — I couldn’t sleep at all. The staff’s response was disappointing; instead of being understanding, they were dismissive and rude. For the amount I paid, I could have booked a much better property.
Stayed 3 nights in Aug 2025

6/10 Okay

Amalin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
It’s very pretty when you walk in however the bathroom wasn’t clean and the wear on the shower floor is horrible. For the amount of money that you pay and their advertisement of a four-star hotel doesn’t even come close. The staff was super nice and helpful so that is not a reflection of them.
Stayed 1 night in Aug 2025

2/10 Terrible

NIGEL

Travelled with partner
Disliked: Amenities
Was served what was supposed to be a ceaser salad the chicken was tried out rubber. They refused to comp or change the meal. Will never use this chain again.
Stayed 1 night in Aug 2025

8/10 Good

Catherine Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Few minutes walk from Venezia Saint Lucia Station and Ferrovia water bus stop. Staff were lovely and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, great staff, confortable room and excelent breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, property conditions & facilities
Sofia at check in was spectacular!
Stayed 1 night in Jul 2025

10/10 Excellent

Harpreet

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. My wife and I visited Venice for our honeymoon and enjoyed every minute of it. The AC was great, amenities, customer service, and food. Highly recommend
Stayed 1 night in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Access to water taxi.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yitzchak

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Chutinart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, but shower area is too small. Breakfast choice selection and quality are great. Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian, Sun City West

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Sharona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY!

I got a deluxe room for comfort and roominess when we got there they put us in the smallest room that was worn down and it made me feel closed in, when I went back to checkin they told me that the room I booked was what I got, when I showed them my email confirmation and the picture it showed of the room they said that the website has the wrong picture up for what I booked expecting me to stay quite, after letting them know that I wasn't happy at all they offered to put me in an upgraded room but with no view because they said in that category room they don't have available at the time, so we accepted it, but it was also worn down less than the other one, the air-condition took forever to cool the room, there were stairs to the sleep area and closet, the safe didn't work, ants in the room. For the total amount of money I paid I was overcharged by $250/night this is more like if I paid for $135/night room.
Stayed 1 night in Jul 2025

10/10 Excellent

Chandra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location was great. Close to the train station and water transport. Close to the bus drop off from the airport. Spacious, clean and comfortable rooms. Lots of restaurants and shops around. Small elevator.
Stayed 2 nights in Jul 2025

6/10 Okay

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and very close to the train stations and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

HALEY

Stayed 1 night in Jun 2025

10/10 Excellent

Mingyi

Travelled with family
Liked: Cleanliness
Clear,nice,beatifulview
Stayed 2 nights in Jun 2025

10/10 Excellent

keith, Torrance

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

4/10 Poor

SAYURI

Travelled with partner
Disliked: Amenities
We had to ask the staff to change the bed sheets everyday and tissue box was not refilled. They clean the room just minimum.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yoma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities
Great location on the grand canal, very close to the train station. Breakfast was good, with a great patio. As with most Venice hotels, room was very small
Stayed 1 night in Jun 2025