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Best Western Plus Hotel De Capuleti

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Hotel De Capuleti

Sauna, hot tub
Daily buffet breakfast (EUR 12 per person)
Sauna, hot tub
Sauna, hot tub
Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Spa
  • Bar
  • Room service

Explore the area

View in a map
Via Del Pontiere 26, Verona, VR, 37122
  • Place, Verona Arena
    ‪8 min walk‬
  • Place, Piazza Bra
    ‪8 min walk‬
  • Place, Juliet's House
    ‪11 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Single Bed (Bed is French Bed)

Standard Room, 1 Single Bed (Bed is French Bed) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed (Bed is French Bed)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Triple Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Hotel De Capuleti

Riverwalk hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, Access to hot tub and spa services. Housekeeping is available on request.
Best Western Plus Hotel De Capuleti offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Verona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Namasté. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel De Capuleti. During your stay, you're just a quick walk from Verona Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Verona Arena and Piazza Bra
  • Airport shuttle service available for a fee
Best Western Plus Hotel De Capuleti offers its guests a full-service spa, Access to hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel De Capuleti.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the riverwalk

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (101 centimetre high)
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Hotel De Capuleti offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1DO5QAUY8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 590 reviews
Rating 8 - Good. 201 out of 590 reviews
Rating 6 - Okay. 37 out of 590 reviews
Rating 4 - Poor. 9 out of 590 reviews
Rating 2 - Terrible. 3 out of 590 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay

We returned here having stayed here three years ago. It is a modern hotel that is well located for the centre of Verona. Receptionist staff are friendly and speak excellent English. The room was a little small for two people to share for a week but it had air conditioning, a fridge and the bed was comfortable. We had two areas of dissatisfaction regarding our stay: 1. The hotel has a bar and the signage indicates that they sell an enormous range of products. However, it seemed to close at 10pm (there was no notice informing us of this, but it was what the member of staff said) and when we turned up at 9.30 asking for a bottle of wine, he seemed unable to sell us one, despite the fridge being full of them - he claimed that he didn’t have access to the fridge as he was just security! 2. We asked for extra coffee for the room, which was provided at reception only to be removed by the person cleaning the room - it seemed that we had to hide our coffee from the cleaner!
Stayed 7 nights in Jul 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rami, Kirkland

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff
Stayed 5 nights in Jun 2025

2/10 Terrible

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Best Western Plus Hotel De Capuleti! We were welcomed by the friendly receptionist that offered us complimentary drinks and snacks. Our room was available early, which was greatly appreciated after traveling for several hours. The room was clean, updated and had a nice view out the small balcony. The room also had a small refrigerator which was nice with cold drink. The water was commentary if you signed up to be a member of Best Western. Breakfast had a great selection to choose from. The location was great! It was close the several bus stops and the arena. We would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 4 nights in May 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean and tidy, the staff are only too happy to help. The hotel is located very close to the heart of Verona. We had a fantastic time
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean rooms and very close to the historic sites. I was disappointed that use of hot tub was only if you paid for spa time. It doesn’t mention that in description.
Stayed 4 nights in May 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

6/10 Okay

Laszlo, Hallandale Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are very limited, almost impossible around the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Stayed 2 nights in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair Hotel

We thought this was good hotel to use as a base on our recent trip to Verona, Venice and Lake Garda. It was a 20 mins pleasant walk to the main train station (Porta Nuova) and less than 10mins to the Arena/main areas of Verona. The hotel and rooms were very clean with maid service every day. All staff we encountered were exceptionally pleasant and reception staff informative. The room was an ok size (we booked the superior room) comfortable with a small balcony, tea making facilities and free bottled water (if you sign to Best Western). Good wifi connection too. The only negative was we could hear our neighbours in the room next door who had music on at 6am and you could hear them in the shower and every time they flushed the toilet. Our bathroom had a good rain shower and regular shower combo, and the towels were thick and fluffy. Breakfast was ok, the continental selections were great but the hot choices could have been a little better. We didnt leave hungry though and had plenty. All things considered, this was a good hotel and would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , breakfast is great , polite and helpful front desk , I would recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 5 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location, quiet and a short walk to nearby attractions such as the Forum.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verona

Lovely stay in verona. Bedroom fine. Maid service very good. Only a couple of improvements for the fridge to be cooler and more plug sockets. But rest was great. Thankyou ☺️
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 6 nights in Oct 2024

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Verona

The hotel was a pleasant surprise. Our room 204 was bigger then most in Europe. We were given discounted breakfast from 12 to 8 euros, and free water from mini fridge for signing up to BW rewards card. The hotel was perfectly located near most of Verona’s attractions. I would highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel in a nice place
Stayed 6 nights in Sep 2024

6/10 Okay

Christopher, newtown sq

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Irene, Croydon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024