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Merit Kensington Hotel

4.0 star property

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Photo gallery for Merit Kensington Hotel

In-room safe, desk, laptop workspace, blackout curtains
Front of property
Restaurant
Reception
Premium suite double/twin with a garden view | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12, 16-18 & 24 Penywern Road, Earls Court, London, England, SW5 9SU
  • Place, Cromwell Road
    ‪5 min walk‬
  • Place, Stamford Bridge Stadium
    ‪12 min walk‬
  • Place, Hyde Park
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Single Room

9.0 out of 10
Wonderful
(8 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Double or Twin Room

9.2 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Budget Single Room

Budget Single Room | In-room safe, desk, laptop workspace, blackout curtains

Budget Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Budget Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium suite double/twin with a garden view

Premium suite double/twin with a garden view | In-room safe, desk, laptop workspace, blackout curtains

Premium suite double/twin with a garden view

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Merit Kensington Hotel

Victorian hotel in London with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Merit Kensington Hotel offers 25 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The great public transport around Merit Kensington Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Stamford Bridge Stadium. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from Stamford Bridge Stadium and 5 minutes from Hyde Park
Merit Kensington Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [16-18 Penywern Road, London SW5 9SU]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The check-in location differs from the property location. To check in, guests will need to go to 16-18 Penywern Road, London SW5 9SU
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Merit Kensington Hotel Hotel
Merit Kensington Hotel London
Merit Kensington Hotel Hotel London

Merit Kensington Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 327 out of 667 reviews
Rating 8 - Good. 212 out of 667 reviews
Rating 6 - Okay. 74 out of 667 reviews
Rating 4 - Poor. 25 out of 667 reviews
Rating 2 - Terrible. 29 out of 667 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and accesible to underground transportation
Stayed 2 nights in Oct 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

FITZ YOU

Stayed 1 night in Oct 2025

6/10 Okay

Ruth

Disliked: Property conditions & facilities
Shady neighborhood. We had to check in in one building but had to go back to another building for our room. We did not eat breakfast.
Stayed 2 nights in Oct 2025

4/10 Poor

Maha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible experience the hotel is dated and smelly The elevator wasn’t working and no one offered to help with the luggage to carry upstairs on a long narrow steps not considering our age. Didn’t inform us or give any information on where we go for breakfast or if there is any brochures for excursions. The reception is in a different building. Basically we were on our own. The only good thing about this hotel is the location. This hotel has good reviews but be ware this hotel is listed under different name with terrible reviews. Way overpriced
Stayed 4 nights in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The bed mattress needed to be replaced as the springs stuck into my back. Also they confiscated our clothes line for washing sock and underwear. Apparently it breached some silly law they have.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine

Stayed 1 night in Sep 2025

8/10 Good

Nina

Stayed 3 nights in Oct 2025

10/10 Excellent

sarah

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Room too hot and air con didn’t work. Poor sound insulation in the rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Sep 2025

6/10 Okay

Arash

Travelled with partner
Disliked: Amenities
Overpriced hotel. Only because of location. Not many amenities. Bare minimum Will not be staying here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern room in a great location with the tube nearby and lots of food options. Perfect for a stay in London
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have to ask for housekeeping service once when ..they evidently forgot. But reception immediately called and remedied it. Electric tea kettle malfunctioned…overheated and failed to turn off but they replaced it immediately when we told them. I asked for a fresh water bottle in the room each day (we stayed 4 nights), but they said they only provide that on first day, which seemed odd. The mattress was extremely firm…think “floor with a rug”.
Stayed 4 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk, allowing a much needed earlier check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contrary to some reviews we found the Merit Kensington to be absolutely fine. I have no negative feedback at all. The rooms were clean and tea/coffee and toiletries replenished every day. All the staff were very friendly from housekeeping to reception and the breakfast room . Breakfast was excellent.The hotel is very close to Earls Courttube and it’s very easy to get around fro m there . The £100 security deposit was never actually taken from my bank,it was just pending all week and was cancelled on Friday as soon as we checked out. Would definitely recommend and stay again
Stayed 4 nights in Sep 2025

8/10 Good

Azucena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room is small but clean , the area around the hotels are very busy !
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not huge. The price was not huge!!! But it, and the hallways, etc, had been recently given what must have been nearly a complete rebuild. Fixtures, fittings, etc, modern and good. "Smart" lighting out smarted me a bit, but was very nice, if not quite able to understand what I wanted. It "worked" perfectly ADEQUATELY though. Not a lot of frills, but a nice waiting area near reception for meeting friends. 24 hour front desk. I'd stay again. Didn't eat in, but would expect it was nice. Suspect, but forgot to look, that there's a nice garden out back to relax in.
Stayed 2 nights in Sep 2025

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower faucet was broken and the shower glass seal had come away, meaning every time we ran a shower the floor would flood and we’d have to hold the faucet in place. Very tight squeeze with not a lot of space between the bed and the walls. Other than that, great location (right next to Tube Line) & staff were awesome!
Stayed 5 nights in Sep 2025

8/10 Good

Paula, Sarnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So not much a view and the elevator going up was broken for most of our trip. Water wasn’t offered except on check in.
Stayed 3 nights in Sep 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable, and the staff was excellent, particularly the 2 gentlemen who were at reception when we arrived. My only complaint is that the breakfast was quite poor quality, and the hot foods were not fresh at all.
Stayed 3 nights in Sep 2025

8/10 Good

Emi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Natalie

Stayed 2 nights in Jul 2025

8/10 Good

Dayra Priscilla, Glen Cove

Liked: Cleanliness, staff & service
Great location, close to tube station | everyday cleaning But the lift was not functioning
Stayed 5 nights in Aug 2025