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a&o London Docklands Riverside

3.5 star property

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Photo gallery for a&o London Docklands Riverside

Reception
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Free WiFi, bed sheets
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, River Thames
    ‪3 min walk‬
  • Place, Museum of London Docklands
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪98 min drive‬

Room options

View all photos for One-Bedroom King Suite

Free WiFi, bed sheets

One-Bedroom King Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for 6-Bed Room

Free WiFi, bed sheets

6-Bed Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Double Room

Free WiFi, bed sheets

Double Room

7.4 out of 10
Good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room Single Use

Free WiFi, bed sheets

Twin Room Single Use

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room (2 Adults + 2 Children)

Free WiFi, bed sheets

Family Room (2 Adults + 2 Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 6-Bed Mixed Dormitory

Free WiFi, bed sheets

Bed in 6-Bed Mixed Dormitory

  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Bed in 3-Bed Dormitory

Free WiFi, bed sheets

Bed in 3-Bed Dormitory

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

a&o London Docklands Riverside

This smoke-free hotel features 2 bars/lounges, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is available on request.
A&o London Docklands Riverside offers 378 accommodations with a hairdryer and free toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at a&o London Docklands Riverside. During your stay, you'll be within walking distance of River Thames. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • 8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
  • Free ferry terminal shuttle service
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at a&o London Docklands Riverside. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Columbia Bar
  • Urban Beach

Things to do

  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 13
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 13
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 13 per pet, per day
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13 for adults and from GBP 6.5 for children
  • Covered self-parking fee: GBP 25 per night
  • Pet fee: GBP 13 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 13 (subject to availability)
  • Late check-out fee: GBP 13 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

a&o London Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1015 reviews
Rating 8 - Good. 281 out of 1015 reviews
Rating 6 - Okay. 116 out of 1015 reviews
Rating 4 - Poor. 65 out of 1015 reviews
Rating 2 - Terrible. 42 out of 1015 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Hotel was exactly what we needed in the area we were
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room , staff were great would recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kinyanjui

Liked: Cleanliness, staff & service, amenities
Very friendly staff z, clean room .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Amazing location and nice size room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and comfortable room with river view. No kettle, cups or glasses tho.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeremy

Liked: Property conditions & facilities
There was mold on the ceiling of our room but the staff was really friendly and public transport in & out of London is really easy to navigate
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our trip and this will definitely be our go to when I’m town
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, helpful staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Arista

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
We loved our stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very good breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good location and friendly staff. Hotel very worn and old hilton signs still evident in bathroom, needs a refresh
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Great place to stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Brilliant breakfast. Helpful staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, very clean and well organised. Staff were helpful. It would've been nice to have tea and coffee in the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

carson

Liked: Cleanliness
Checkin staff had no good way to show car park location except use google maps street view on computer. Reccomend a flier to show code and location of parking.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Good breakfast. Comfortable beds
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Didn’t expect the room to be as big as it was for the price we paid. And lots of towels given which was amazing! Comfy beds and sheets. My son loved the bunk beds and the privacy curtain
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Craig

Hotel was a great location, with a tasty breakfast and lovely bar
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

louise

Disliked: Cleanliness, amenities, property conditions & facilities
“Hotel” was neglected, had a funny smell. Didn’t complete the 2 night stay went home early as didn’t feel safe. Would not recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was phenomenal!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Manosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Aug 2025