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Mont Cervin Palace

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Photo gallery for Mont Cervin Palace

Front of property
3 restaurants; breakfast and dinner served
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Minibar, in-room safe, desk, soundproofing
Fitness facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Bahnhofstrasse 31, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area | TV, toys, pay films

Alpine Classic Suite, Mountain view

  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Suite, Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Alpine Only Me

Alpine Only Me | Minibar, in-room safe, desk, soundproofing

Alpine Only Me

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Restaurant
Schweizerhof Zermatt
Zermatt City Centre
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, 261 reviews
The price is CHF 386
includes taxes & fees
21 Jun - 22 Jun
Schweizerhof Zermatt

About this property

Mont Cervin Palace

3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Mont Cervin Palace offers 150 accommodations with minibars and espresso makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mont Cervin Palace. During your stay, you're just a quick walk from Zermatt - Furi. Free breakfast, free WiFi in public areas and free train pick-up service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast offered
  • Free WiFi
  • Enjoy a bite to eat at Le Restaurant, a fine-dining restaurant that serves international cuisine
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body wraps or reflexology at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mont Cervin Palace offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Mont Cervin Palace. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 5-star Zermatt hotel.

Guests are served a free full breakfast.
Le Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast and dinner.
Grill Le Cervin – This fine-dining restaurant specialises in Regional cuisine and only serves dinner.
Ristorante Capri – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grill Le Cervin
  • Le Restaurant
  • Ristorante Capri

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Concierge desk]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 13 April and 12 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mont Cervin Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after hours will need to go to the following location to check in: Concierge desk
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in December and close in September.
  • Pool access available from 7:30 AM to 8:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Cervin
Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Mont Cervin Palace Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 190 out of 214 reviews
Rating 8 - Good. 13 out of 214 reviews
Rating 6 - Okay. 7 out of 214 reviews
Rating 4 - Poor. 1 out of 214 reviews
Rating 2 - Terrible. 3 out of 214 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel !!!!!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Well situated and excellent staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yildirim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view and hotel staff!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent service.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations excellent staff and service must stay!!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Minnekis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, and the activities were incredible!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Livija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best 5 stars hotel in Zermatt!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and staff were outstanding.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great customer service. Excellent location and fabulous restaurant. Spacious rooms.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful property. Exceeded my expectations!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Manav

Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hesky

Liked: Cleanliness, staff & service, property conditions & facilities
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area.

One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Beautiful room. Excellent views!
Stayed 6 nights in Apr 2023