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Pillows Grand Boutique Hotel Ter Borch Zwolle

4.5 star property

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Photo gallery for Pillows Grand Boutique Hotel Ter Borch Zwolle

Property entrance
Property preview
43-inch flat-screen TV with digital channels, TV, streaming services
Lobby
Front of property – evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
Stationsweg 9, Zwolle, Overijssel, 8011 CZ
  • Place, Museum De Fundatie
    ‪6 min walk‬
  • Place, Grote Markt
    ‪9 min walk‬
  • Place, IJsselhallen Zwolle
    ‪13 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Pillows Grand Boutique Hotel Ter Borch Zwolle

Luxury hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area and 24-hour room service.
Pillows Grand Boutique Hotel Ter Borch Zwolle offers 41 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 43-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Zwolle hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pillows Grand Boutique Hotel Ter Borch Zwolle. During your stay, you're just a quick walk from Sassenpoort. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 10-minute walk of Sassenpoort and Overijssels Ventrum Beeldende Kunsten
Pillows Grand Boutique Hotel Ter Borch Zwolle offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Pillows Grand Boutique Hotel Ter Borch Zwolle. Parking is available for a fee.

This 4.5-star Zwolle hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Coperto Restobar – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17.50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coperto Restobar

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 34 for adults and from EUR 17 for children
  • Self-parking fee: EUR 17.50 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Guests will receive key retrieval information.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Pillows Zwolle
Sandton Pillows
Sandton Pillows Hotel
Sandton Pillows Hotel Zwolle
Pillows Grand Ter Borch
Pillows Grand Hotel Ter Borch Zwolle
Pillows Grand Ter Borch Zwolle
Pillows Grand Hotel Ter Borch
Pillows Grand Ter Borch Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel
Pillows Grand Boutique Hotel Ter Borch Zwolle Zwolle
Pillows Grand Boutique Hotel Ter Borch Zwolle Hotel Zwolle

Pillows Grand Boutique Hotel Ter Borch Zwolle Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 178 out of 202 reviews
Rating 8 - Good. 18 out of 202 reviews
Rating 6 - Okay. 4 out of 202 reviews
Rating 4 - Poor. 1 out of 202 reviews
Rating 2 - Terrible. 1 out of 202 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just steps away from the train station. Easy walk to old city. Nice street location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs. The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth. The bed is comfortable and the place in its entirety is clean. It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite. The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.
Breakfast
Drinks in the cozy corner
Stayed 7 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Stayed 2 nights in Apr 2025

10/10 Excellent

Lynn, Winter Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in an extremely convenient location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful spot very easy walk to centre if Zwolle. Great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.
Stayed 1 night in Oct 2024

10/10 Excellent

miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Stayed 1 night in Aug 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to explore the city

Great service comfortable bed and room.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb all around experience. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Stayed 2 nights in May 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Unresponsive to complaints. Fail to change/ replace towels, fail to "turn down sheets". Fail to correct a water condition in bathroom. Hallways dark/depressing
Stayed 3 nights in Apr 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!
Stayed 4 nights in Sep 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Amenities
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
Stayed 5 nights in Sep 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.
Stayed 1 night in Sep 2023