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"The check-in was awkward & lengthy as the front desk is unattended. If I had booked directly, I believe it would have been more straightforward. The room was very clean & the breakfast buffet was much better than expected."

"The view is spectacular, the staff were so lovely and great with our requests for gluten free food. The local area is lovely and easy to navigate. We can’t wait to go back!"

"Wonderful location, beautiful views on the lake, mountains and castle. I loved being able to walk down the lake each morning for a swim, using the hotel's access and facilities (dressing room, toilet) right on the lakeside."

"We arrived early and they were really accommodating to get our room ready. Room was spacious and clean. Would have liked a fridge but being really picky. Only 5 minutes walk from the train station. Breakfast was nice and offered choice. Staff were friendly asking for directions. Free laundry which ..."

"Charming hotel in a beautiful location! Go for a room with a balcony overlooking the lake, you won't be disappointed. Staff were outstanding. Restaurant food was delicious, and accommodated me close to their closing time upon my late arrival."

"The baths and spa were great and our kids and us had an amazing time floating in the lazy river, going down the water slides, and enjoying the grass park area. The hotel was ok. We stayed in one of the family apartments and I think I’d have actually preferred to stay in the actual hotel. First of ..."