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Hotel Hermitage Amsterdam

2.0 star property

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Photo gallery for Hotel Hermitage Amsterdam

Family Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Breakfast area
Reception
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Nieuwe Keizersgracht 16, Amsterdam, 1018 DR
  • Dam Square
    ‪17 min walk‬
  • Rijksmuseum
    ‪18 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 2 Single Beds

Basic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Basic Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CHF 93
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includes taxes & fees
22 Jul - 23 Jul
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About this property

Hotel Hermitage Amsterdam

Hotel in Amsterdam, a short walk to Rembrandt Square
Coffee/tea in a common area, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Hotel Hermitage Amsterdam offers 22 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Hermitage Amsterdam, you're just a quick walk from Rembrandt Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Rembrandt Square and ARTIS
As a guest of Hotel Hermitage Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Hermitage Amsterdam also features a garden, coffee/tea in common area, and concierge services.

Smoking is allowed in designated areas at this Amsterdam hotel.

Room service is available.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 50 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 1799
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 50 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amsterdam Hermitage Hotel
Hermitage Amsterdam Hotel
Hermitage Hotel Amsterdam
Hotel Hermitage Amsterdam
Hermitage Amsterdam Amsterdam
Hotel Hermitage Amsterdam Hotel
Hotel Hermitage Amsterdam Amsterdam
Hotel Hermitage Amsterdam Hotel Amsterdam

Hotel Hermitage Amsterdam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 69 out of 442 reviews
Rating 8 - Good. 172 out of 442 reviews
Rating 6 - Okay. 116 out of 442 reviews
Rating 4 - Poor. 55 out of 442 reviews
Rating 2 - Terrible. 30 out of 442 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to everything

Excellent location - metro/trams 2 min walk away but really not needed if you like walking. Reception opentil 12 midnight and staff very friendly and helpful. Shower lovely and hot. Beds comfy and rooms cleaned daily with clean towels. Hairdryer good. Kettke in room butno tea/coffee supplied so take your own.
Stayed 5 nights in Feb 2025

6/10 Okay

Anita

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I liked the look of the property and being close to the canal. I did not like the mice that chewed through all our food packages and made a mess of the counter in our room and bathroom floor.
Stayed 2 nights in Jan 2025

8/10 Good

melanie

Stayed 5 nights in Nov 2024

6/10 Okay

Lyndsay

Travelled with group
Liked: Cleanliness, staff & service
Good property to stay at. Walkable distance to everywhere, metro 5 minute walk away which was helpful. Only negative was the amount of stairs to get to the room.
Stayed 3 nights in Oct 2024

8/10 Good

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a last-minute, budget-friendly holiday, and it was a great choice! I had some doubts after reading mixed reviews, but everything turned out better than expected. The location is excellent – just a short walk to shops and tourist spots. I highly recommend using the metro to and from Central Station; it’s super easy and much cheaper. The hotel itself was clean and comfortable. The only minor issues were the thin walls (I could hear the neighbours, but they were fine) and the water taking a bit longer to heat up late at night – but no big deal. Stairs are a given with Amsterdam too so I didn't mind walking up the stairs. One of the highlights of my experience was meeting Jasmine, a staff member I spoke with towards the end of my stay. I didn’t interact much with anyone throughout my solo trip but our brief conversation left a lasting impression. She shared her experiences of living and studying in Amsterdam, and it was such an insightful chat. It truly made my get away complete. Wishing Jasmine all the best in her future endeavors – she’s truly a gem! For the price, it’s an excellent place to stay, and I’d recommend it for anyone looking for a budget-friendly option in a prime location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant little hotel 5 min walk from all amenities would definitely stay again and recommend
Stayed 3 nights in Aug 2024

8/10 Good

America

Travelled with family
Liked: Cleanliness
The front desk very nice ! Only complaint is not air conditioner in the rooms Not elevator!
Stayed 6 nights in Aug 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good location in a building with character

It’s a great location. Walking distance to sites and a short walk to a bus tour stop, but the area is quiet and less crowded. It’s an old building and the rooms reflect that but they were clean and upgraded as much as possible. No elevator! And the stairs are old, spiral and narrow. We enjoyed the courtyard garden at the end of the day. As a family of 4 I booked the 4 single beds. But beware, these beds are more narrow than North American twin beds. My youngest fell off twice and I even fell off one night while sleeping!
Stayed 4 nights in Jul 2024

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Excellent location, very walkable location. No elevator so pack lite. Staff wwnt above and beyond to accommodate my very late arrival, he even helped with luggage up 4 flights of stairs. I'd definitely stay again.
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
Clean and friendly. Really pretty townhouse in lovely location. Room was a little tatty and very noisy as was ground floor so people walked past and noise from room above.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and very nice staff. Very walkable area. Tiny room but comfy and cosy. (Beware the lack of elevator with luggage!! Only to be expected from a lovely old building in Amsterdam.)
Stayed 1 night in Jun 2024

4/10 Poor

Shadrach

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth it

If you choose this place, I’m betting you’re like me in that it’s one of the few places in central Amsterdam that goes for under $200 a night. Just take advantage of the excellent public transit and avoid it. The front desk is not manned at night, which had me at the mercy of a loud group surrounding me on the fourth floor that was carrying on well after 2 am the whole time I was there, slamming the doors constantly. Had to pay over 50 Euros in local tax on check-in, which further defeats any delusion this is a “value” choice. Shower was unworkable. And while local building culture is such I understand the lack of an elevator, the extremely narrow stair treads and sharply curved staircases are a warning to anyone over 40 with luggage.
Stayed 3 nights in Apr 2024

2/10 Terrible

Sukhveer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service worst stay
Stayed 2 nights in Dec 2023

8/10 Good

Amar

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked the location and honestly didn’t mind the stairs I think it makes it more fun getting up and down. But the bathroom is quite small and caused couple problems there. Other than that it was a great stay! Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had a great stay in this hotel. Easy and near access to the centre of town. A very quiet sourounding. Friendly staff and a clean hotel. I highly recommend hermitage hotel, Amsterdam.
Stayed 2 nights in Nov 2023

8/10 Good

Edith Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Alfredo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good location

The hotel is in a good location opposite the Hermitage Museum. You have free access to the gardens and coffee shop in the garden, which was lovely as we had sunny weather. We were able to walk to the flower market and plenty of bars and restaurants. You are just a 5 minute walk away from the metro, 2 stops from Central Station. The tram was a longer walk because renovations were being carried out on the bridge. We, 3 friends had the triple room on the second floor overlooking the canal and Museum. It was just a base for us, to explore the Museums, it was clean and reasonably spacious. The shower room was a bit snug but no problem for us. I would recommend this hotel if you don't have mobility problems, there is no lift and with all 16th century properties in Amsterdam the staircase is steep and quite narrow. All in all, for us it was perfect, we would stay here again.
Stayed 3 nights in May 2023

6/10 Okay

harrison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good hotel. Nothing crazy here though.
Stayed 2 nights in May 2023

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walls paper thin; if you have noisy neighbours you'll know about it. Otherwise, great. Decor a bit tired but who cares.
Stayed 3 nights in May 2023

8/10 Good

Wagd

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect! You can have a short walk to the city center. The rooms are clean and helpful staff. The only downside is that the building is old with thin walls so you might not have a good night sleep if there was a noisy guests near in the rooms near you.
Stayed 5 nights in Mar 2023

10/10 Excellent

Avigdor

Stayed 1 night in Mar 2023

8/10 Good

Dustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, tiny bathroom, no breakfast. Overall good experience