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Room Mate Aitana, Amsterdam

4.5 star property

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Photo gallery for Room Mate Aitana, Amsterdam

Exterior
Cocktail bar
Reception
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
IJDok 6, Amsterdam, 1013
  • Place, Herengracht Canal
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪17 min walk‬
  • Place, Dam Square
    ‪19 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, City View

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, individually decorated, individually furnished

Executive Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

9.2 out of 10
Wonderful
(36 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy) | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed (Cosy)

8.8 out of 10
Excellent
(42 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Corner

Executive Room, Corner | Minibar, in-room safe, individually decorated, individually furnished

Executive Room, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Aitana, Amsterdam

A 24-hour fitness centre, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Room Mate Aitana, Amsterdam offers 284 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 37-inch Smart televisions come with cable channels and Netflix.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Room Mate Aitana, Amsterdam's great location. During your stay, you'll be within walking distance of Dam Square. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the helpful staff
  • Just a 3-minute drive from Passenger Terminal Amsterdam and a few minutes from The 9 Streets
Public spaces have free WiFi. A business centre and 7 meeting rooms are available. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Room Mate Aitana, Amsterdam. Parking is available for a fee.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to noon and at the weekend from 7:30 AM to noon.
Ijdock – This restaurant serves breakfast, lunch and dinner.
Marina Bar – This cocktail bar only serves light fare. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 40 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 25.95 for adults and EUR 12.50 for children
  • A bar/lounge

Restaurants on site

  • Ijdock
  • Marina Bar

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.95 for adults and from EUR 12.5 for children
  • Self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana
Room Mate Aitana, Amsterdam Hotel
Room Mate Aitana, Amsterdam Amsterdam
Room Mate Aitana, Amsterdam Hotel Amsterdam

Room Mate Aitana, Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1017 out of 1516 reviews
Rating 8 - Good. 339 out of 1516 reviews
Rating 6 - Okay. 88 out of 1516 reviews
Rating 4 - Poor. 37 out of 1516 reviews
Rating 2 - Terrible. 35 out of 1516 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brunswick Lawrence, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
beautiful
Stayed 5 nights in Dec 2025

4/10 Poor

Claire, Plymouth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself is overall okay. However, we were majorly disappointed and let down by the customer service side of things. We arrived a day late due to 3x delays in the airport followed by a cancelled flight so didn’t fly on the intended day. Whilst this isn’t the hotels fault, they’d already given our room away by the time we’d gotten there considering we arrived early hours the next day. The staff sorting our room out seemed very sheepish and we basically had to ask them what was going on due to them taking a while to check us in hence us finding this out. Expedia had emailed them to let them know we weren’t coming and the hotel had the cheek to say about us phoning them although we were exhausted in the airport till stupid hours trying to rebook early flights etc. They could’ve even given us a courtesy call however nothing and just presumed we weren’t coming and they were just going to book our room out so they’d keep our money and get extra money from someone else going in there which just is baffling that someone would spend as much as we did just to not turn up. Think common sense would prevail here. Just to add, the room we were subsidised with was not up to our standard for various reasons. Overall not massively impressed due to the lack of sympathy or help from the hotel. We wouldn’t stay here again mainly for this whole ordeal. Again, this isn’t a bitter review because of this as the hotel itself was nice just majorly let down from the customer service
Stayed 5 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
The bed/pillows were excellent. The room was clean and quiet. On check in Merijn was efficient, funny and asked all the right questions! Warm welcome. Unfortunately, I was seated for dinner the first night and the dining was filled with a sewer smell couldn’t enjoy my food but they took it off the bill
Stayed 3 nights in Dec 2025

10/10 Excellent

Abdullahi Aminu

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities
Room was very nice. Staff was friendly and attentive. Only downside was the restaurant, which we tried to use but after 20" from being seated, no one ever showed up to serve us , even though we were one of only 2 occupied tables
Stayed 5 nights in Dec 2025

10/10 Excellent

Veronika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel close to the main train station
Stayed 3 nights in Dec 2025

10/10 Excellent

Chris

Stayed 2 nights in Dec 2025

10/10 Excellent

Jing

Na
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We arrived early in the morning and check in wasn’t till 4, so they found a room for us to change to that we could check in at 10am which helped us out so much! The rooms were clean, so spacious, and the staff were extremely accommodating and kind. There are lifts for easy access everywhere, which is rare in Amsterdam! Amazing stay and wouldn’t choose any other hotel - will definitely be coming back to this one every time! Location is amazing too, only 10-15 minute walk to Dam Square.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Rooms were great and facilities amazing. Front desk staff goes above and beyond, specially Julia. She made all the difference in the world and made sure we had a pleasant stay.
Stayed 3 nights in Nov 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff. For us it was a great location and close to train station. Nice to have breakfast included.
Stayed 6 nights in Nov 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and luxurious hotel!
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

David Fleming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2025

10/10 Excellent

Sion

Stayed 2 nights in Nov 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, staff really lovely and attentive.
Stayed 2 nights in Nov 2025

10/10 Excellent

yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. There was nothing to complain about, except that the elevator had problems a few times, and we had to wait quite a while.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher Michael, Bradford

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service at the front desk
Stayed 2 nights in Nov 2025

6/10 Okay

Chen Chieh

Stayed 2 nights in Oct 2025

8/10 Good

Gary

Stayed 4 nights in Nov 2025

10/10 Excellent

Hissah

Stayed 6 nights in Nov 2025

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience! Professional, clean and friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025