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"Siamo stati in questo hotel solo per una notte. è davvero fantastico. La torre è stupenda, il letto comodo, la camera spaziosa e pulita. Lo staff moto ... " Plus
15 mai 2019 par Sandro Münger
Lieber Gast Vielen Dank für die tolle Bewertung. Gerne begrüssen wir Sie wieder bei uns! Herzliche Grüsse Sandro Münger Rezeption
21 janv. 2024 par Sandro Münger
Hello JetmirYou have rated us with 1 out of 5 points without giving any reasons, which we very much regret.We would like to find out why you were dissatisfied with your stay with us and would therefore ask you to get in touch with us.We would be delighted to hear from you and are available to answer any questions you may have.Best regardsSandro MüngerResident Manager
8 juin 2023 par Sandro Münger
Hello RosaThank you for your review, even though it was not very positive.We are very sorry that you found the room in an unclean condition. This is not the standard we would like to offer our guests.We also regret that you found the people in the city of Chur and our staff unfriendly.As many other reviews show, our staff is very popular with our guests, so we are very sorry that you had a different experience.You are of course free to book other Mercure hotels in the future, but we would still be happy to welcome you back to fully appreciate our services.Best regardsSandro Münger
