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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
In-room safe, desk, blackout curtains, iron/ironing board
Coffee shop
Terrace/patio
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Queen Murphy Bed

Mobility Accessible King Room with Tub and Sofa Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | In-room safe, desk, blackout curtains, iron/ironing board

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

In-room safe, desk, blackout curtains, iron/ironing board

One King Bed

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(112 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

High Floor Deluxe Queen Room

  • Sleeps 2

High Floor Deluxe 2 Queen Room

  • Sleeps 4

High Floor Two Room Suite

  • Sleeps 2

High Floor Deluxe King Room

  • Sleeps 2

King Room

  • Sleeps 2

1 King Mob Access W/Tub and Sofa-High Floor

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed, Sofa, Mobility Accessible-Bathtub

  • Sleeps 2

1 King Hearing Access-High Floor-Nonsmoking

  • Sleeps 2

View all photos for King Room-Hearing Accessible-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio

  • Sleeps 2

View all photos for Queen Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Queen Room-Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

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About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Hotel with free local shuttle, 8-minute walk to Rock and Roll Hall of Fame
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside's great location gets high marks from our customers. During your stay, you're just a quick walk from Rock and Roll Hall of Fame. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 10 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland
  • Free local-area shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Stadium 3 Bar and Grill – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Wired Bean – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Secured, covered parking on site (USD 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.00 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 473 out of 1462 reviews
Rating 8 - Good. 321 out of 1462 reviews
Rating 6 - Okay. 310 out of 1462 reviews
Rating 4 - Poor. 212 out of 1462 reviews
Rating 2 - Terrible. 146 out of 1462 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Deion

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
First the with the exception of one afternoon young man the staff is excellent. The shuttle team were fantastic and very accommodating. if i owned a business I would hire them. However the hotel is in poor condition. We had to change rooms because of a very over used bed. Others we talked also had switched from their initial rooms for other reasons. Electrical outlets were loose in both our rooms to the point of a potential fire hazard. General maintenance is lacking in rooms and the facility in general. Our first refrigerator was so iced up it did not cool foods. Second fridge has poor seal causing excessive moisture and water in fridge. Overall the hotel has the potential of having much to offer but in its present state of repair it would lead me to seek an alternative site when we return to Cleveland. In it’s current state it does not reflect well on the Hilton brand. Since we were here for medical situation a poor hotel stay was one thing we did not need.
Stayed 3 nights in Oct 2025

8/10 Good

Lyndsey

Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This is my 3rd stay and I’ll probably be back! First …. the staff is great!! But the hotel is not in the best shape. We’ve had toilet issues twice and had to switch rooms the last stay. Fixtures and carpet are old and worn in the room. Beds are comfy and you can’t beat the location …. everything in walking distance! It’s a no frills kinda place with a friendly and attentive staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. However, the common area of the hotel needed cleaned.
Stayed 1 night in Oct 2025

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service
Rooms were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect! The staff was some of the best ar any hotel I've ever stayed in. Friendly, Personable, ... Awesome!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good. The restaurant was incredibly empty on a Sunday night, so that was unfortunate, but my meal was very good just the same.
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedding had stains on comforter looked like blood. Bed was springy and uncomfortable garage elevators were out of service. Furniture in room had what appeared as a stain. Bathroom was not the cleanest.
Stayed 1 night in Oct 2025

10/10 Excellent

Mycole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room great location
Stayed 1 night in Aug 2025

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs in 3 different rooms and they didn’t seem to care about anything or the bed bug issue and are not getting a full refund
Stayed 2 nights in Oct 2025

10/10 Excellent

Damilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2025

2/10 Terrible

Patti

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and filthy. Main lobby was dirty old worn furniture. Carpet was so threadbare it had long rips. Worst part was my brother in law went in the lobby bathroom. One stall had feces on the floor, walls and commode. Another was taped shut and out of order and the third was full of stool and paper and would not flush. We brought this issue to the desk staff and over an hour later it had not been cleaned. We notified the front desk again. The third time we reported this issue we were told the housekeeper was “busy” Upon entering garage was filthy and the elevator was broken which required you to carry your luggage down a nasty stairway. The main entry had trash overflowing in the outside can, area was nasty and doors and window look like they hadn’t been washed in a long time. The hallway carpets had huge stains. This hotel is in need of refurbishing and a staff that is attentive.
Stayed 2 nights in Oct 2025

6/10 Okay

Marsha

Check-in person was not so friendly my stay was ok what I enjoyed the most was your breakfast and dinner at the restaurant now that was good and the service was excellent
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Staff & service
This hotel is dated. It really needs to be updated. The tube was clean but it looked pretty bad. It looks like there were anti slip strips were put done. And now they are worn out or halp missing.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we checked in there was a dirty tissue on the floor. When we went to bed we noticed the toilet sounding like it was flushing about every thirty minutes. It was very loud and woke us up many times. We told the front desk and when we followed up later they just moved our room to ensure it wouldn’t happen again. The new room wasn’t better, the toilet overflowed when used in the middle of the night. When we told the front desk no discount was offered. A hotel room should include a working restroom. The elevator in the garage was broken and several stalls in each lobby restroom were out of order. The staff was cert nice and friendly however the hotel is in need of much plumbing work. We will not stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the dirtiest hotels at this price that I’ve ever stayed in. From the start, the parking garage was littered with trash and other debris and elevators weren’t working. The front desk staff was truly apathetic and did not offer us the cookies that others in our party were offered. Everytime we left or entered the hotel the front desk staff was on their phones and did not greet us. We would get a “hey” with no eye contact if we were lucky. The hallways were filthy. We stayed two nights and there was trash outside the rooms that was there the entire time. I never saw a cleaning staff member. There were large stains on the carpet outside the elevators. There was actual poop smeared in the men’s room in the lobby. Front desk staff said they would take care of it, but did not. The shuttle driver only answered some of the people in our party when we called for a ride. They refunded the $30 per night parking when they complained. The desk in our room seemed about ready to collapse. The room was relatively clean and comfortable. It was quiet and we were able to sleep well. It was conveniently located about a 10-15 minute walk from the rock and roll hall of fame and other downtown attractions like jack casino and rocket arena. I would probably choose a different hotel for our next stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Patti

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel overall is rundown and needs to be renovated. The entry is filthy outside with overflowing trash, dirty widows and doors. The lobby furniture is wore out and dirty. The carpet in the lobby is so threadbare it has rips and is dirty. The hallway carpets have huge stains. The front desk staff were not responsive when we repeatedly reported the lobby men’s room had feces smeared on the toilet, floor and walls in one stall, another was out of order. After reporting this my brother went in an hour and a half later and it was not cleaned. He went the front desk and was told the housekeeper was “busy”. He went in again hours later and someone had somewhat cleaned the mess but now very well.
Stayed 2 nights in Oct 2025

6/10 Okay

AYDIN, Cankaya

Travelled with family
The hotel lobby floor and other floors are not clean at all, there is bathtub but not suitable
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Travelled with family
Liked: Staff & service
Great location, easy walk to Brown’s stadium Rock and Roll Hall museum. Walking distance to micro breweries and places to eat. Quiet area on the weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amr

Stayed 3 nights in Oct 2025

10/10 Excellent

britt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Tonishia

Stayed 1 night in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025