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Four Points Flex by Sheraton Edinburgh

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Edinburgh

Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Standard Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Studio, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board
Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Place, Princes Street Gardens
    ‪3 min walk‬
  • Place, Edinburgh International Conference Centre
    ‪6 min walk‬
  • Place, Edinburgh Castle
    ‪9 min walk‬
  • Airport, Edinburgh (EDI)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout curtains, iron/ironing board

Efficient Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Smoking

Family Room, 1 Double Bed, Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 1 Double Bed, Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

Standard Double Room With Double Bed

  • Sleeps 2

Efficient Double, Efficient Room, 1 Double

  • Sleeps 2

Family, Family Room, 1 Double Or 2 Twin Bunk

  • Sleeps 4

Standard Studio, Studio, 1 Double, Sofa Beds: 2

  • Sleeps 4

Larger Studio, Larger Studio, 1 King, Non-Private Sofa Bed

  • Sleeps 4

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About this property

Four Points Flex by Sheraton Edinburgh

Hotel with a 24-hour front desk, 3-minute walk to Princes Street Gardens
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around Four Points Flex by Sheraton Edinburgh. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 3-minute walk from Princes Street Gardens and 8 minutes on foot from Edinburgh International Conference Centre
Four Points Flex by Sheraton Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Four Points Flex by Sheraton Edinburgh also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3-star Edinburgh hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (81 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Reviews

Four Points Flex by Sheraton Edinburgh Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 1027 reviews
Rating 8 - Good. 350 out of 1027 reviews
Rating 6 - Okay. 166 out of 1027 reviews
Rating 4 - Poor. 71 out of 1027 reviews
Rating 2 - Terrible. 34 out of 1027 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ng Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, have many dining places around. Time to different tourist attractions are mostly around 10-20 mins walk. Staff are friendly, Worth for money
Stayed 2 nights in Jul 2025

10/10 Excellent

Imtiaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated hotel. Location is perfect. Close to all major sites. Plenty of food choices around. We had the family room. Enough space for 2 adults and 2 teenagers.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights right before the fringe festival. Figured we would only use the room for sleeping so we would get a small room that’s close to the action. This hotel honestly surpassed all our expectations. Yes, the room was small, but there was plenty of space to move around and unpack, definitely not as small as we were expecting. The space was cool, quiet, and most importantly, comfortable. The staff were very friendly and even checked us in early as our flight came in earlier than the 3 o’clock check in time. Whenever we left or returned to the hotel they would check if we were doing ok or had any questions. And even if all that wasn’t true, the location is absolutely amazing. A bunch of pubs, coffee shops, grocery stores, and fancy restaurants, all a 10 minute walk away. You can even walk to old town in 10-15 minutes! And Dean Village, a lovely picturesque part of town is a short 7 minute walk away. Loved our stay, will come again!
Stayed 2 nights in Jul 2025

6/10 Okay

Nicol

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful, first experience in Edinburgh
Stayed 2 nights in Jul 2025

6/10 Okay

angela

Liked: Cleanliness, property conditions & facilities, room comfort

50/50, not good, but not bad

The room was compact, but clean. The bed was comfortable but the pillows a bit too firm. Where our room was located it was quiet. Two down sides for us, the room was stiflingly hot, there was a window, but not one you could open, and there was no air conditioning, We asked at reception if they could turn the air con on, to be told there was none, but they could provide a small fan, which never materialised. Looking on the map, it's halfway between Waverly and Haymarket stations, about 10 mins either way, one tip, if coming from Glasgow, going back you're better going to Waverly station, better frequency and choice of trains.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property actually has two buildings. The staff was super friendly and helped us take our suitcases from registration to the second building where our rooms were located. Though there were some visible signs of previous damage like the carpet being warped and pulling up from the floor, overall the room was clean and comfortable. The biggest annoyance with this hotel was accessibility; in order to get into the lobby for registration you had to go up steps and on the floor where we stayed you had to go up two steps after getting out of the elevator.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good base hotel but could do with improvements

Nice located hotel, right next to bars, restaurants and attractions. The rooms were recently updated to the Four Points Flex colours instead of Cityroomz. But we felt the rooms needed more modernising. It was very warm during our stay, and we only had a small fan to cool us down. I really think hotels should be investing in air conditioning. The window barely opened, and was one of the old sliding style ones. The hotel is right above a taco place, so the smell of frying late into the night wasn't great. Trying to sleep and the smell of frier was wafting into the room. Couldn't really close the windows, as it was so hot and suffocating without them open. I know this isn't the hotels fault, but having AC would mean we wouldn't smell this or have to have the window open. Overall, the bathroom was nic (again no strong ventilation though? so it remained hot after showers) the room was small but tidy, and the staff were friendly enough. I'd recommend it because it's fairly cheap for Edinburgh, but if you want comfort - I'd pay more for elsewhere.
Stayed 2 nights in Jul 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but that is shown. The staff was great with recommendations. Pretty easy to walk to attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Room was cozy but well laid out. Clean and everything was in working order.
Stayed 3 nights in Jul 2025

8/10 Good

Adriana, Watsonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a twin bunk. Room was small, but had everything you could need for a couple nights. Clean, comfortable beds & pillows, usb charge port on top bunk (so convenient), and best of all great staff. Location is pretty great, towards the end of Princes Street so you get the castle, restaurants and excitement AND quiet nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but clunky

Clean room and comfy bed, good air con which is always a plus. Some questionable design/layout choices though: -Shower very cramped, kept elbowing the walls and had to point the shower at the wall to get lathered up. -Bathroom lighting is absolutely useless for makeup and the bedroom mirror doesn't have a socket anywhere near it for hair tools. -Also, fair warning, they decide to store the white bath mat on the equally white floor of the shower, so don't do what we did and turn the shower on before you look for it haha! Overall, fine if you just need somewhere to crash for the night!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark, Bend

Travelled with family
Liked: Staff & service, amenities
Friendly and helpful staff. Fantastic location and walkable to all attractions or get on a bus or tram stop right outside. You are right in town so expect city noises, lighting and smells.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay in Scotland

The hotel has just changed ownership the week we areived. Front desk staff was super friendly and helpful. Our luggage was held on our departure day which was a great help. The room was a little warm. They had a fan, but it was really loud and didn't osilate (got stuck). The window also would not stay open (had to prop open with a box). Additionally the shower drain was a bit clogged so had to stand in water, but overall everything was clean and tidy. Very convenient location to transit and tourist sites. We would stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Alysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John, Bellingham

Travelled with family, Travelled with partner
When I stayed here, it was Cityroomz, now it is Four Points Flex by Sheraton. The location at one end of Princes Street is perfect for your stay, but access by car is difficult. We dropped of our bags around the corner on Rutland St and checked in, then parked the car 1/2 mile away at the NCP Castle Terrace car park. During your stay, the castle, Princes Street and the gardens are within walking distance and if you want to go further afield, there is a taxi stand right around the corner in front of the Caledonian hotel. We would also ask our Uber drivers to drop us off at the Caledonian.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yudit, Miami

Stayed 3 nights in Jul 2025

6/10 Okay

Xavier

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025