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Holiday Inn Ellesmere Port by IHG

3.0 star property

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Indoor pool
Point of interest
Breakfast, lunch and dinner served
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Place, Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Place, Blue Planet Aquarium
    ‪3 min drive‬
  • Place, Chester Zoo
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Canal View)

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Canal View)

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Holiday Inn Ellesmere Port by IHG

Hotel in Ellesmere Port with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ellesmere Port by IHG. During your stay, you'll be close to Cheshire Oaks Designer Outlet. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Cheshire Oaks Designer Outlet and 7 minutes from Chester Zoo
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways (104 centimetre high)
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arlaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. Staff are very accomodating and all are attentive- from the receptionist, cleaner and from the restaurant. Highly recommend. Special mention to Linsey, who cleaned our room every day.
Stayed 3 nights in Aug 2025

8/10 Good

Isobel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Disabled Family

We checked for disabled friendly facilities before we booked. We reserved adjoining rooms and requested disabled facilities in at least one. This is what we got, on the positive side... Lovely helpful staff who made sure our safety was covered in case of evacuation. A wet room in one bathroom Straight out of the lift on the first floor and the first room you see was the disabled access one, easy to find. Lovely room with enough space to turn my electric wheelchair around in. Low light switches & emergency cords in bathroom & bedroom, also a red light in the event of a fire alarm. I was quite impressed. As for breakfast/Dinner there is a ramp to access the dining area. My chair slipped on it a few times but it did the job. Also plenty of accessible parking and the alternative entrance for wheelchairs was great. The not so good now. The lifts are small so if you have a large wheelchair/scooter you might not get in. Also the corridor when you exit the lift is very narrow. You can't turn a regular size electric wheelchair. I found it easier to reverse in on the ground floor so I exited forwards The doorway to the disabled access room is standard size. Which is challenging. In general we found the staff absolutely amazing. From the reception, to housekeeping, the food was delicious, so thank you chefs, the waiting staff were lovely too, so helpful. My only real moan is that they took my partners plate away whilst he was still eating, twice! Would we stay again? In a heartbeat!
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Elsmere port

Very good place to stay, staff was amazing and pool and sauna what more could you want
Stayed 2 nights in Aug 2025

10/10 Excellent

Petronella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

★★★★★

I had a fantastic stay! The food options were excellent, with a great variety and quality throughout. The bed was incredibly comfortable, making for a restful night. The cleanlinness was top notch. The staff were outstanding—professional, friendly, and always supportive. Highly recommended!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The setting next to the National Waterways Museum, in regenerated docklands was very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Una

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

We had a fantastic 2 night stay recently. Family friendly with a lovely welcome bag for children on arrival. All the staff were so welcoming and helpful. Great food choices. Highly recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay once again! All staff super friendly and make the effort to speak to our toddler and entertain him even if he was being a rascal at dinner.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very pleased with Holiday Inn. Staff pleasant and helpful and excellent breakfast. The room was comfortable and location was great for our needs.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, exceptional staff

Staff were exceptional, all so friendly and helpful. Our stay was really comfortable, breakfast was great, place was clean and good sized room. Nice location too next to the canals, was handy for us to drive in to Chester in about 10/15 mins.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Not a large selection of food on the menu, however the food available was cooked amazingly. Kids pack on checking in was a very nice supprise, with a kids wrist band for a free snack daily. Definitely will be coming back to stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Fantastic stay. The staff were amazing, especially James on reception, who went out of his way for us. The room was very clean and spacious, as was the lobby area. Breakfast was of a very high standard with excellent quality sausage and bacon. Again, the service was excellent with helpful and friendly staff. We also used the pool and steam room, and the receptionist was lovely.
Stayed 1 night in Aug 2025

8/10 Good

Katie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Pleasant Stay

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Very friendly staff could not fault them at all
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ellesmere port

This hotel is superb Very clean Staff were excellent Restaurant was fab the staff couldn’t do enough very intensive Great breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay been here twice before Staff very friendly Fantastic breakfast the staff were great couldn’t do enough for you and very friendly
Stayed 1 night in Jul 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with really friendly staff

We booked here for a stay close to Chester Zoo and it really is a great find! The staff were all really pleasant. The food in the restaurant wasn't ground breaking but it was fine. Breakfast was good with gluten free options which are always welcome. The pool is fine but on the small side. The toilets in the pool were in bad condition, blocked and tissue on floor etc. The hotel room was a good size and beds were comfy. We had very noisy neighbours but that can't be helped. We'd definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Dolapo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Phil

Stayed 1 night in Jul 2025

8/10 Good

Olivia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Stayed 1 night in Jul 2025

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025