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Mercure Hotel Duisburg City

4.0 star property

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Photo gallery for Mercure Hotel Duisburg City

Interior entrance
Exterior
Exterior
Sports facility
Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Landfermannstr. 20, Duisburg, NW, 47051
  • Place, Duisburg Christmas Market
    ‪5 min walk‬
  • Place, Duisburg Inner Harbour
    ‪10 min walk‬
  • Place, Duisburg Zoo
    ‪4 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(34 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Hotel Duisburg City

Eco-certified hotel with sauna and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Mercure Hotel Duisburg City offers 162 accommodations with minibars and espresso makers. 47-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Duisburg City. During your stay, you're just a quick walk from Mercatorhalle Duisburg. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a sauna
  • 15 minutes by foot from Duisburg Inner Harbour and a 5-minute drive from Duisburg Zoo
  • Pets welcome for a fee
Mercure Hotel Duisburg City offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 2196 square feet (204 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Duisburg City. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star Duisburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Hotel Duisburg City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Games
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,196 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 December to 4 January:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and access to the heated pool
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duisburg City
Mercure Hotel Duisburg City
Accor Hotel Duisburg City
Mercure Duisburg City Duisburg
Mercure Hotel Duisburg City Hotel
Mercure Hotel Duisburg City Duisburg
Mercure Hotel Duisburg City Hotel Duisburg

Mercure Hotel Duisburg City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 289 out of 945 reviews
Rating 8 - Good. 441 out of 945 reviews
Rating 6 - Okay. 144 out of 945 reviews
Rating 4 - Poor. 51 out of 945 reviews
Rating 2 - Terrible. 20 out of 945 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chantelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, reasonably priced, friendly staff and good breakfast which also includes vegan options
Stayed 1 night in Jun 2025

10/10 Excellent

John Anderson Chile

Liked: Cleanliness, amenities, property conditions & facilities
Had an amzing stay in this hotel, will definitely want to come back hwre on my next visit to Germany
Stayed 4 nights in Jun 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well.
Stayed 6 nights in Apr 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great meal selection and efficient. Would recommend. Observation for wheelchair users or anybody needing wider doors, etc - doors slightly narrow and some areas are lacking space; do-able but just be mindful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Zorigt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Faiza

Stayed 2 nights in Dec 2024

8/10 Good

seyhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice mid market hotel.

Nice rooms and good value hotel in central location.
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service

Disappointed!

We stayed for four nights. Room was clean, front desk helpful, but the elevator broke twice. The second time we requested to be put on a lower floor as we were on floor 5 (with two floors below 1 so 7 flights of stairs). They did accommodate that but did not offer to help us move anything. We specifically booked this hotel because it had a small pool which would be helpful for my husband’s muscle issues after standing all day at a conference. It was broken and moreover, the front desk implied it had been broken since they could remember - something that should really be put on the website! Room service was quick even when the elevator was out.
Stayed 5 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our room and staff are very friendly and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Jeanette

Stayed 5 nights in Aug 2024

10/10 Excellent

Hinay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bardzo dobry hotel

Spędziliśmy w tym hotelu 2 noce obsługa bardzo miła pokoje czyste bardzo dobra lokalizacja gorąco polecam
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5 minutes walk from the Hbf. Room clean and had what we needed for our stay during the Euros.
Stayed 7 nights in Jun 2024

10/10 Excellent

Arlind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just wish there was a way to check in earlier, if your flying in early morning
Stayed 3 nights in Jun 2024

10/10 Excellent

JUN

Stayed 1 night in May 2024

8/10 Good

Shailesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hygiene, hotel rooms are quite neat & clean.

Stayed 6 nights in Jun 2024

10/10 Excellent

KAMAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at Mercure from the time of Novotel since couple of decades - They have high regards for me and my relatives - I have always paid during " check out " - I have very nice understanding with Mercure - The place where I live in " Mercure Duisburg " - They are very nice decent persons at Mercure from general staff, reception, restaurant and managerial staff including the bosses.
Stayed 5 nights in May 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good hotel in Duisburg

Good hotel with excellent service in an excellent location in Duisburg. Excellent breakfast.
Stayed 4 nights in Mar 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Quick business trip to the area. I found the hotel was close to amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy on the reception in the late evening with the hair tied back was great, sadly I didn't catch his name. Very helpful with suggesting where to park the car with a disabled badge. He went out of his way to be helpful. The guy on the bar was also very friendly too. Between the two of them they restored my faith in Germany after a few bad experiences elsewhere earlier in the day. We'll absolutely be staying at the Mercure next time we're in Duisburg.
Stayed 1 night in Feb 2024

8/10 Good

Rishi

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Friendly staff - slightly dated hotel.

Nice stay - and staff were helpful on what to do in Duisburg. Hotel swimming pool and sauna were not available when we stayed
Stayed 2 nights in Jan 2024