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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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Photo gallery for Palacio de Santa Inés hotel

Terrace/patio
Creator video
Interior
Buffet
Suite, Balcony | Minibar, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Place, Alhambra
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Granada Cathedral
    ‪6 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, desk

Double Room

9.4 out of 10
Exceptional
(64 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Alhambra views)

Double Room (Alhambra views) | Minibar, in-room safe, individually decorated, desk

Double Room (Alhambra views)

9.6 out of 10
Exceptional
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | Minibar, in-room safe, individually decorated, desk

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, desk

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 3 Single Beds

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About this property

Palacio de Santa Inés hotel

Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Plaza Nueva and 6 minutes on foot from Alhambra
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jajaira

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning. It is a beautiful, well kept and charming building. I love the view from the roof terrace. Them breakfast was delicious. The staff was warm and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and location!
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Charming old hotel. Very central. Walking distance to every where. Good breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Melanie, San Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was generously sized and the view of the Alhambra was absolutely spectacular!! The location in the old city was great and very conveniently located. There were plenty of restaurants in the surrounding area, and the little red buses were convenient to take around town and up to the Alhambra. The breakfast buffet was very plentiful! Our only struggle was that there is no elevator! The staff was very helpful in assisting with our luggage, but the daily trips up/down are something to be considered. Also, at times, the hot water and water pressure were extremely minimal. This may have been because we were on the top floor.
View from our room in the afternoon
Hotel railings inside
View at sunrise
Looking down on the lobby
Stayed 3 nights in Nov 2025

10/10 Excellent

EDUARDO, HOUSTON

Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
The staff was outstanding and the location was perfect - 25 minutes to the top and 10 minutes downtown.
Stayed 1 night in Nov 2025

8/10 Good

Marsha, Carlisle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was plentiful and lots of options and staff was amazing.
Tiny courtyard below but at least this provides some natural light into room 8.
Narrow hallway with a bit of hight restriction between living room and bedroom
Bathroom was tiny expected, shower needs a bit of an upgrade but still functional with hot water which is also part of the character of this very old building
Comfortable bed but spotty WiFi in the bedroom
Stayed 4 nights in Nov 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Amenities
Perfect location for exploring the city. Excellent guest services. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, amenities
Excellent location, room with beautiful view of the Alhambra, helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Alhambra suite was incredible. A charming boutique hotel in the center of the historic district.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities
Friendly staff. Very clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views and the staff were very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Neill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel situation is fantastic for visiting the old part of Granada. We had a room overlooking the Alhambra and it was very comfortable. Hotel was very clean and the breakfast buffet was perfect for us. The staff were very charming and helpful. We accidentally left a computer tablet in our room on departure, and the the staff packaged it up perfectly for the courier I arranged to collect it and return it to the UK. Thoroughly recommend this hotel for anyone looking for a place to stay in Granada.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and they spoke English; arranged a very early morning taxi for us. close to city center, shopping and restaurants, bus stop
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in an historic building on the edge of the Albecin. Only drawback on location is it's up several steps from street where taxi drops you. We had a huge room with 2 sets of double windows framing glorious views of Alhambra. Granada is a terrific city and this hotel is close to everything. Staff were excellent. Breakfast was fairly ordinary and the room it's served in is quite hot and stuffy. Would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The location of the property was wonderful. We were able to get to our events with ease.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the uniqueness of the hotel. Built in 1520. Great location with easy access to everything we wanted to see. Would definitely go back there
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin, Los Angeles

Travelled with partner
Liked: Cleanliness
Hotel was nice, the neighborhood was fantastic, and staff was incredibly helpful. We’d been trying for a week to get tickets to the Alhambra, with no luck. Upon checking in here, we casually mentioned the problem and she hooked us up within minutes. That alone warrants a good review!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with flair. Nice staff. Room dated but large, good bed, with a nice big bathtub. Free breakfast was very generous. Location is A+, just off the crowded popular street so nice n quiet at night. Very pleased!
Stayed 1 night in Oct 2025

10/10 Excellent

LEIZA ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is cozy and great service. The only con was some not nice smell coming from bathroom but it should be fixed easily.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning and great access to Old Granada and the Albaycin
Stayed 3 nights in Oct 2025

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel and room full of character - bathroom fan very noisy though. Lovely staff. Super location
Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025