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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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Photo gallery for Palacio de Santa Inés hotel

Terrace/patio
Creator video
Suite, Balcony | Down duvets, minibar, in-room safe, individually decorated
Double Room (Alhambra views) | Down duvets, minibar, in-room safe, individually decorated
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Place, Alhambra
    ‪2 min walk‬
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Granada Cathedral
    ‪6 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(68 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Alhambra views)

Double Room (Alhambra views) | Down duvets, minibar, in-room safe, individually decorated

Double Room (Alhambra views)

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Balcony

Suite, Balcony | Down duvets, minibar, in-room safe, individually decorated

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Down duvets, minibar, in-room safe, individually decorated

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Down duvets, minibar, in-room safe, individually decorated

Family Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Down duvets, minibar, in-room safe, individually decorated

Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Palacio de Santa Inés hotel

Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. Cable televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Alhambra and Granada Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta

Domus Selecta Palacio Santa Ines

Domus Selecta Palacio Santa Ines Granada

Domus Selecta Palacio Santa Ines Hotel

Domus Selecta Palacio Santa Ines Hotel Granada

Palacio Santa Inés Hotel Granada

Palacio Santa Inés Hotel

Palacio Santa Inés Granada

Palacio Santa Inés

Palacio De Santa Ines Granada

Palacio De Santa Ines Hotel Granada

Domus Selecta Palacio De Santa Ines

Palacio De Santa Inés

Palacio De Santa Ines

Palacio de Santa Inés hotel Hotel

Palacio de Santa Inés hotel Granada

Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Charming room, wonderful staff. Great location. Would definitely stay here again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
More than 500 year old Historic building is amazingly clean and perfect working condition. We parked our car in near by parking structure snd enjoyed walking every places. Staffs are really helpful and professional.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, really good location
Stayed 3 nights in Feb 2026

10/10 Excellent

Patrick F., Dayton

Liked: Cleanliness, amenities, property conditions & facilities
This was such a wonderful, reasonably priced stay in the heart of Granada, close to the Alahambra! Lots of old world charm! (Frescos on the lobby walls date back to 1500s.) We were upgraded to a “family” room with cathedral ceilings, and added loft space with stairs, bathroom with a tub. Etc. we were comfortable and staff was friendly and helpful. If you’re looking for charming and old world- this is for you.
Lobby
Ceilings in family room
Stairs, elevator available
Inside corridor looking down from 2nd floor
Stayed 1 night in Feb 2026

10/10 Excellent

Carmenza

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and comfortable. The person in charge of the reception area, Siam, was helpful and polite. We had breakfast (we paid extra for it), and it was great. The hotel is situated in an excellent area, near the Alhambra, and 5 mns walk from shops. There are plenty of restaurants and coffee places nearby. We definitely recommend this hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Well located hotel with friendly helpful staff, good sized rooms with everthing you need. Building is quite old with lots of character & charm.Misunderstanding re vip status with hotels.com soon sorted out and full size bottle of complimentary fizz given, nice touch (especially as our next hotel in seville, a large 4 star hotel only gave us a mini size bottle between 2 of us!). Breakfast buffet is very good also & well worth extra cost (if not included in your room rate.
Stayed 2 nights in Feb 2026

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facility, cleanliness, friendly staff, and location … everything great!! Super recomended!
Stayed 2 nights in Feb 2026

10/10 Excellent

MARIA V

Liked: Cleanliness, staff & service, amenities
The staff was great! They are very professional and friendly. Always happy to help us.We stayed in 2 different rooms as we extended our stay. Both rooms were clean, the only complaint I have was the 2nd room had some items to be fixed like the glass panels on each side of the bed that works as side tables. The hinges of the windows were not locked in so we can close the windows.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Great!! Excellent location, better facilities and staff
Stayed 2 nights in Feb 2026

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities
Proximity of the hotel Comfortable bed Quirky building
Stayed 4 nights in Jan 2026

10/10 Excellent

Annabel

Liked: Cleanliness, property conditions & facilities
Fantastic location, beautiful building, superb choice for breakfast and great staff
Stayed 3 nights in Jan 2026

6/10 Okay

Manjit

Staff was great but there was a terrible persistent smell in bathroom.
Stayed 3 nights in Dec 2025

6/10 Okay

Sian Elizabeth

Travelled with partner
Reception staff very helpful. Room could have been cleaner
Stayed 3 nights in Jan 2026

6/10 Okay

Emir

Liked: Staff & service, amenities
Para el que busca un ambiente pintoresco es interesante su ubicación tiene pro y contras la más importante es la distancia con el parque que genera la incomodidad de trasladar el equipaje
Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location opposite the Alhambra; great staff service at reception; breakfast good; courtyards and room atmospheric; nightclub next door noisy on Saturday night
Stayed 2 nights in Jan 2026

8/10 Good

Xutao

Stayed 1 night in Dec 2025

8/10 Good

Pooja

Liked: Cleanliness, staff & service
Great place!
Stayed 1 night in Dec 2025

10/10 Excellent

Ruiyi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Historical building with good location
Stayed 1 night in Dec 2025

10/10 Excellent

javier

Stayed 2 nights in Dec 2025

10/10 Excellent

Jinghan

Stayed 2 nights in Dec 2025

10/10 Excellent

JAVIER

Stayed 2 nights in Dec 2025

4/10 Poor

ivonne

Disliked: Cleanliness, amenities, property conditions & facilities
The property is old, and I was excited about it, but it is not well maintained, I stayed on room 6, the bathroom has a real awful smell all the time, we kept the door closed to feel it less. The room was also extremely cold. Outside temperatures 40° F. and hotel staff turned off the heater frequently. That place was freezing. Also, on arrival I mentioned my VIP status through Expedia to the front desk guy and he told me that Travel agencies offer things to customers that are not true. Honestly, a real disaster, will never be there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a booking made just two days in advance. What luck! Hotel was excellent. Clean and comfortable, friendly staff, and interesting/cool interior, as show in the photos. Loved the location. Easy access to busier areas but down a picturesque street. Take a quick walk up the hillside neighborhood for a lookout across from the Alhambra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025