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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Down duvets, pillow-top beds, desk, blackout curtains
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Shoppes At Hacks Cross
    ‪4 min drive‬
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • Sleeps 2

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(20 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down duvets, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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Lobby
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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is CHF 99
includes taxes & fees
28 May - 29 May
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About this property

Hyatt Place Memphis/Germantown

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Memphis/Germantown gets good marks from our customers. During your stay, you'll be close to TPC Southwind. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Mike Rose Soccer Complex and a few minutes from Shoppes At Hacks Cross
  • Free shopping centre and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and A shopping centre shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

Guests are served a free buffet breakfast.
Bakery Cafe – This café only serves light fare.
Guest Kitchen – This restaurant serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1010 reviews
Rating 8 - Good. 196 out of 1010 reviews
Rating 6 - Okay. 64 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Matthew

Travelled with family, Business traveller
Exhaust from an outside car came in through the air conditioner. Curtains still let a lot of light in the room early each morning. No full shower door. Shower wall was incomplete, with water easily spilling on the floor. Loud whimpering dog could be heard during one of the afternoons.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cynthia

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Very clean, spacious and comfortable. The staff was friendly and professional. The breakfast was delicious!
Stayed 3 nights in Jan 2026

10/10 Excellent

Stan

Liked: Cleanliness, amenities, property conditions & facilities
The check in was smooth. The guy at the desk was very kind and knew what he was doing. Breakfast was the same as every other free breakfast, not worth what it cost. Staff is great!
Stayed 1 night in Jan 2026

8/10 Good

Kelly, Germantown

Stayed 1 night in Jan 2026

10/10 Excellent

Suzann

Stayed 3 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been Excellent except we had to change rooms when the heat failed in our room around 9 PM.
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Breakfast was very good. Parking lot was terrible.
Stayed 1 night in Jan 2026

8/10 Good

Pamela

Disliked: Property conditions & facilities
Bed was very comfortable, but hotel is very dated. Great location.
Stayed 2 nights in Jan 2026

4/10 Poor

Chantel

Liked: Staff & service
Our TV’s picture kept going out. Check out is at 12 but housekeeping is knocking on the door at 9am waking you up. Could not secure the door the screws were lose t
Stayed 1 night in Jan 2026

6/10 Okay

brianna

Liked: Cleanliness, amenities, property conditions & facilities
Room smelled like animal urine
Stayed 2 nights in Jan 2026

10/10 Excellent

Wallace

Stayed 2 nights in Jan 2026

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Lady that checked me in was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Keith

Stayed 1 night in Jan 2026

6/10 Okay

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Kiara

Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean. Everything was well attended. The staff was very welcoming. And the continental breakfast the next day was seriously one of the best we have ever had. Lots of choices and everything was fresh! Definitely recommend this Hotel.
Stayed 1 night in Jan 2026

8/10 Good

Hannah

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Wonderful, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms. Great staff and good breakfast
Stayed 6 nights in Dec 2025

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service
Front desk clerk was welcoming. The room was in good standing.
Stayed 1 night in Jan 2026

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, amenities
Clean room that felt a bit older. Bed was comfortable enough. Check in was easy and that staff member was friendly. The hot water happened to be malfunctioning at the property on a 35-degree day, so that was a problem. We could not shower without freezing. After bringing that up to the front desk staff during checkout, I requested a water bottle which she said I had to pay for. I thought that was a bit ridiculous after the fiasco with the hot water. I honestly think they should have discounted rooms for all the guests.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

The was no hot water to take a shower. The TV did not work. Should get a refund.
Stayed 1 night in Dec 2025