2/10 Terrible
Doug
Travelled with family
3 Feb 2026
Disliked: Cleanliness, staff & service, amenities
We booked for two nights and only stayed for one night!!! Not the south beach experience we were expecting by staying at your hotel. Our first night while sleeping we were all freezing, the kids had to wear hoodies and sweats to bed , nobody slept at all. I get it we are in Miami and temperature was not what we hoped for but that’s mother nature . But not to have an option in the room to turn on a little heat was unacceptable. The lady said we could give to a space heater, I said to her that is not a safe application to use as it’s a safety hazard. Not only that, no privacy in the washroom, anyone can see you having a s**t !!!!! and hotel is in need of major upgrades. This has been my worst experience ever staying in any hotel. Costumer service was horrible , I don’t recommend this hotel to anyone.




Doug
Stayed 2 nights in Feb 2026


























