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Hotel Mercure Paris La Défense

4.0 star property

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Photo gallery for Hotel Mercure Paris La Défense

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Point of interest
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

View in a map
18-30 Rue Baudin, Place Charras, Courbevoie, 92400
  • Place, La Défense
    ‪3 min walk‬
  • Place, Champs-Élysées
    ‪12 min drive‬
  • Place, Eiffel Tower
    ‪19 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪35 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Privilege, Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2

View all photos for Classic Twin Room With Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room With Bathtub

  • Sleeps 2

View all photos for Privilege Double Room

Premium bedding, in-room safe, desk, laptop workspace

Privilege Double Room

  • Sleeps 2

View all photos for Privilege Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Privilege Twin Room

  • Sleeps 2

View all photos for Standard Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Standard Room with 2 Single Beds and 1 Sofabed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room with 2 Single Beds and 1 Sofabed

  • Sleeps 3

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • Sleeps 4

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About this property

Hotel Mercure Paris La Défense

Hotel with a steam room, in the vicinity of Champs-Élysées
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Mercure Paris La Défense offers 507 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Courbevoie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a fitness centre.
During your stay at Hotel Mercure Paris La Défense, you'll be within walking distance of La Défense. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at VINGKO, a bistro that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a steam room
  • 8 minutes by car from Champs-Élysées and 11 minutes from Stade de France
  • Pets welcome for a fee
Hotel Mercure Paris La Défense offers its guests a steam room and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Mercure Paris La Défense. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Courbevoie hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
VINGKO – This bistro specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 20.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VINGKO

Things to do

  • Gym
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Fixed shower seat
  • Grab bar in shower (70 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Roll-in shower (93 centimetre wide)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.90 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 5
Mercure Défense
Mercure Défense 5
Mercure Hotel Courbevoie
Mercure Paris 5
Mercure Paris Défense 5
Mercure Paris Défense 5 Courbevoie
Mercure Paris Défense 5 Hotel
Mercure Paris Défense 5 Hotel Courbevoie
Mercure Paris La Defense 5 Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Mercure Paris Défense Courbevoie
Hotel Mercure Paris Défense
Mercure Paris Défense Courbevoie
Mercure Paris Défense
Mercure Paris La Défense 5
Mercure Paris La Defense
Hotel Mercure Paris La Défense Hotel
Hotel Mercure Paris La Défense Courbevoie
Hotel Mercure Paris La Défense Hotel Courbevoie

Reviews

Hotel Mercure Paris La Défense Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 668 reviews
Rating 8 - Good. 287 out of 668 reviews
Rating 6 - Okay. 114 out of 668 reviews
Rating 4 - Poor. 44 out of 668 reviews
Rating 2 - Terrible. 30 out of 668 reviews

Reviews

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
We extended our stay by a night. When we came down to enquire about it, the woman at the desk without looking said there were no rooms. This wasn’t the case as we checked hotels.com right after and there were rooms which we booked. She was rude, slow and generally not helpful. Later in the day, we asked about getting change to use their laundry machines as they require coins. The man behind the desk again, didn’t even look but refused to help and told us to just go find some elsewhere. If you have a coin operated machine for guests, provide change!!
Stayed 1 night in Jul 2025

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Norma, MAGNOLIA

Stayed 5 nights in Jun 2025

10/10 Excellent

santanna

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Arlene, prince george

Stayed 1 night in Jun 2025

8/10 Good

Kiniffo

Travelled with partner
Liked: Cleanliness
Staff were friendly and polite
Stayed 1 night in Apr 2025

10/10 Excellent

tarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
amazing in all and the staff so nice and helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

Heliyan, Great Baddow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 2 nights in Dec 2024

2/10 Terrible

Ouadie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à rénover

Sauf le restaurant qui l'air neuf, le reste à mettre à jour, l'ascenseur, les chambres, les rideaux qui sont sales... Cet hôtel ne mérite pas 4*
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the skyscraper dense business district of Paris. Cheaper option than some of the hotels in central Paris and only a short train ride to CDG. The hotel itself is nice with a great rooftop bar with views out amongst the giant structure that surround and the city beyond. The view of the Eiffel Tower at night is stunning. The staff were incredibly friendly. On check in they gifted our kids with some left over Olympics merchandise.
Stayed 1 night in Oct 2024

8/10 Good

sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
There were a few areas of our room and shower that were a little dirty but nothing too bad. The headboard/wall art was broken. Otherwise all was good the sheets were clean as were the towels. The staff were helpful if a little condescending when I tried to speak French 😂
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to France!

The hotel was very well situated. Easy to check in and out. Very comfy beds. Very tasty breakfast. Staff was very kind and helpful. The AC was tricky to work- no matter the setting the room didn’t get very cool. After a long day of walking and riding the Metro, it was hard to cool off at night to sleep.
Stayed 1 night in Jul 2024

4/10 Poor

Adam Gregory

Liked: Staff & service
Disliked: Cleanliness
Other than the parasites in the bed, it was not too bad. Oh comma and we didn't like the mold in the shower.
Stayed 3 nights in May 2024

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Benedicte

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I wasn’t too happy with this hotel at all. Firstly, I purchased an adapter but it wasn’t working so I asked for a refund. Unfortunately I didn’t get a receipt so I showed them my bank statement and everything but they didn’t refund me because according to them, they couldn’t see any transactions made. Worse part of it is that they even kept the adapter and offered me nothing. Not even a new one. So now I’ve lost money. Also the room was so cold.
Stayed 2 nights in Nov 2023

2/10 Terrible

Nijshme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our flight Venice to Paris cancelled due to Italian strike, called as soon as we got the email to try and manage not losing the whole reservation and they declined every suggestion. We understand the hotel has its own rules, but this was something we could not know, there were no plane ticket or even train tickets that would allow us arriving the day of our reservation, only day before or days after. They charged the whole cancellation. These are things costumers appreciate, individualizing cases, knowing when to be flexible and when a cancelation is not an option.

4/10 Poor

Marlon

Disliked: Staff & service, property conditions & facilities
Noisy! The room had no ironing board nor iron. Was horrible
Stayed 3 nights in Oct 2023

10/10 Excellent

Chahvesh

Stayed 3 nights in Jul 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed for two nights and hotel was great the only thing we disliked was the breakfast.
Stayed 2 nights in Jul 2023

8/10 Good

Jennifer

Travelled with family

Ok

Room was ok. Getting woke by housekeeping at 9am on a Sunday morning was not. Had to always ask for extra towels and toilet rolls. We also had someone come to door at 10am asking if we wanted tea or coffee with a trolley? Very strange.
Stayed 3 nights in Jun 2023

8/10 Good

Yanzzarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 4 nights in Jun 2023

4/10 Poor

Nicola

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I've stayed many times at this hotel and normally it's excellent, but this time (May 2023) there were a few issues. I know most of the hotel has been refurbished recently, but it feels like this room had been forgotten - the bathroom especially feels old and tired (even if perfectly clean). The shower holder broken so had to hold shower by hand. Not a disaster, but inconvenient when in a hurry. I requested a receipt to be emailed, but didn't receive it until I chased via email. Apart from these issues, the rest of the hotel is great and the breakfast was excellent, as always!
Stayed 2 nights in May 2023

2/10 Terrible

RICHARD

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Really disappointed. Had no hot water for both nights of my stay. Yes, I made reception aware of this however it was ‘a problem in the hotel’. And because I’d already pre-paid, and was in a rush to get to work there was little time for a rebate. Just very poor. They seem busy, but in a mess.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel

Perfect hotel, friendly staff, clean compact rooms, lovely restaurant, close to local restaurants and clise to Metro,15 minute train to Arc de Triomphe.
Stayed 2 nights in May 2022