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Best Western Parkway Hotel Toronto North

2.5 star property

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2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
Couples treatment room(s), facials, massages
Meeting facility
Meeting facility
Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
600 Highway 7 East, Richmond Hill, ON, L4B1B2
  • Place, First Markham Place
    ‪5 min drive‬
  • Place, Seneca College
    ‪7 min drive‬
  • Place, Fairview Mall
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(138 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

8.4 out of 10
Very good
(41 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

Standard Room, 2 Queen Beds, Accessible, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Balcony

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

8.2 out of 10
Very good
(13 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

7.8 out of 10
Good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Parkway Hotel Toronto North

Family-friendly hotel connected to the convention centre in Richmond Hill with 2 indoor swimming pools
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Best Western Parkway Hotel Toronto North offers 127 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms, including rooms for couples. Services include massages and facials. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Best Western Parkway Hotel Toronto North. During your stay, you'll be connected to the convention centre and just a quick walk from The Golf Lounge. Free WiFi in public areas, free self-parking and 2 indoor pools are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools or soak in the hot tub
  • Indulge with massages or facials at Signature Beauty Lounge
  • Amenities include a front desk safe, a business centre and 30 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Splitsville Richmond Hill and 6 minutes from Seneca College
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
As a guest of Best Western Parkway Hotel Toronto North, you'll find a full-service spa, 2 indoor swimming pools, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 30 meeting rooms. Event space at this hotel measures 31000 square feet (2880 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and spa services are also featured at the family-friendly Best Western Parkway Hotel Toronto North. Free self parking is available.

This Richmond Hill hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Crave Restaurant – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – This coffee shop serves breakfast and light fare. Open daily.
Spirits Bar and Lounge – This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tim Hortons – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar and Lounge
  • Starbucks
  • Tim Hortons

Things to do

  • 2 indoor pools
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 30 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (31,000 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 150.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 25.98 for adults and from CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 14 May and close on 16 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Parkway Hotel
Best Western Parkway Hotel Toronto North
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Toronto North
Best Western Parkway Toronto North Richmond Hill
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario
Parkway Toronto Richmond Hill
Best Western Parkway Hotel Toronto North Hotel
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Hotel Toronto North Hotel Richmond Hill

Reviews

Best Western Parkway Hotel Toronto North Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1325 out of 2305 reviews
Rating 8 - Good. 520 out of 2305 reviews
Rating 6 - Okay. 228 out of 2305 reviews
Rating 4 - Poor. 103 out of 2305 reviews
Rating 2 - Terrible. 129 out of 2305 reviews

Reviews

6/10 Okay

Frankie Hsun C

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Good location good staff
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

6/10 Okay

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was
Stayed 1 night in Jul 2025

6/10 Okay

Jasmine, lab city

Liked: Staff & service
Disliked: Property conditions & facilities
Staff friendly. Located pretty close Canada Wonderland, restaurants close by . Both pools good condition. However staff was up working late in room across from us door was opening and shutting late in evening. Staff talking in the halls could hear everything.
Stayed 2 nights in Jul 2025

8/10 Good

Keung

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

YUET CHUN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
dirty
Stayed 4 nights in Jul 2025

10/10 Excellent

md

Stayed 2 nights in Jul 2025

8/10 Good

Julien

Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stat

the room was nice, clean and spacious. ac running well to keep room cool. we got the accessible bathroom which was great. minor issue was if we were not careful with the shower head spraying water or have the shower curtain fully set up, water puddles create outside the shower area and could spill into hallway/sleeping area. we just used towels to soak water up. the floors outside the bathroom do get slippery when wet.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelino

Stayed 1 night in Jul 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandi, Thomasburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the balcony I didn’t like the location. I liked how it was so close to Tim Hortons
Stayed 1 night in Jul 2025

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, good location

Bathroom slide door too tight to open.
Stayed 1 night in Jul 2025

10/10 Excellent

Biniam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jul 2025

6/10 Okay

Scott D

Liked: Cleanliness, property conditions & facilities, room comfort

Playground for kids

All went well except the front desk ignored kids running around the hotel. No response when I reported the issue. Called the manager who resolved the problem.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton upgrade.

We were upgraded to the Sheraton and we had a great stay, great service , great environment. Good job guys keep it up!!
Stayed 1 night in Jul 2025

10/10 Excellent

baya

Stayed 2 nights in Jul 2025

10/10 Excellent

Matin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truely 5 star experience
Stayed 1 night in Jul 2025

2/10 Terrible

Munir

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in around 5 PM and immediately noticed the air conditioning in my room wasn’t working. I informed the front desk staff—an Asian gentleman—who said he would send a technician to take a look. I waited over 30 minutes with no response, so I called again. Still no action. Eventually, I had to walk back to the front desk to complain in person, as the room was unbearably hot and had no windows for ventilation. The only option was to keep the door open to let in air from the cooler hallway. A technician came by multiple times, each time assuring me the AC would start working within 30 minutes—but it never did. Finally, around midnight, a different staff member—a very helpful woman on the night shift—heard about the issue and immediately moved me to another room where the AC worked properly. What frustrated me most was that the original front desk staff told me the hotel was fully booked and a room change wasn’t possible—clearly not true. I'm grateful to the night shift receptionist for resolving the situation, but the overall experience was extremely disappointing, especially during a hot summer day. This stay was poorly handled and ruined my time at the property. I won’t be returning—and I’d caution others that the place is not well managed.
Stayed 1 night in Jul 2025

10/10 Excellent

Mfana

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2025

10/10 Excellent

Khoshbo

Stayed 1 night in Jul 2025

10/10 Excellent

Ujjaval

Stayed 1 night in Jul 2025

10/10 Excellent

Banka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went on a mini trip with my parents and sibling and am so glad we chose this hotel to stay at. The staff are so friendly and prompt. We were able to get our room early. It was clean, modern and spacious. We loved that there was a pool, gym and free parking. Definitely coming back if we're visiting the area again!
Stayed 1 night in Jul 2025