"The staff were incredibly polite all around the hotel , always saying hello. The service at breakfast was poor unfortunately. There didn’t seem to b ... " Mehr
16. Aug. 2019 von Marko Ludovici - Executive Assistant Manager
Dear Guest, thank you for sharing your feedback! Looking forward to welcoming you back at the San Clemente Palace Kempinski. Kind regards Marko Ludovici
13. Juni 2018 von Claudia Zuin,Quality and Guest Experience Manager
Dear Guest, thank you for your feedback. Your suggestion has been taken into serious consideration. Kind Regards
31. Juli 2022 von San Clemente Palace Kempinski Venice
Dear Laurent, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice
30. Apr. 2019 von Claudia Zuin - Quality & Guest Experience Manager
Dear Guest, thank you for your comment describing y our recent stay at the San Clemente Palace Kempinski. We have taken your suggestions into serious consideration and discussed with the entire management. Yours sincerely, Claudia Zuin