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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

4.5 star property

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Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Restaurant
Front of property
Mini Family Room | Living area | 42-inch flat-screen TV with digital channels, TV
Indoor pool
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

View in a map
Matterstrasse 39, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪14 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪86 min drive‬

Room options

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Matterhorn)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room (Matterhorn)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Suite with Matterhorn View

Maisonette Suite with Matterhorn View | Living area | 42-inch flat-screen TV with digital channels, TV

Maisonette Suite with Matterhorn View

  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Mini Family Room

Mini Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mini Family Room

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room With Matterhorn View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room With Matterhorn View

  • Sleeps 2

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

  • Sleeps 2

View all photos for Maisonette Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Maisonette Suite

  • Sleeps 2

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Family Room

  • Sleeps 3

View all photos for Deluxe Double With Matterhorn View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double With Matterhorn View

  • Sleeps 2

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Mini Family Room

  • Sleeps 3

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About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Riverside hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers 54 accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, reflexology or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. A children's pool, a fitness centre, and a library are also featured at the luxury National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA.

This 4.5-star Zermatt hotel is smoke free.

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from 1 September 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 100
  • Christmas Day (25 December) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 185
  • New Year's Eve (31 December) Gala Dinner per child: CHF 70 (from 9 to 15 years old)
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National