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citizenM Amstel Amsterdam

4.0 star property

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Photo gallery for citizenM Amstel Amsterdam

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Lobby sitting area
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Place, Royal Theater Carre
    ‪3 min walk‬
  • Place, ARTIS
    ‪9 min walk‬
  • Place, Rembrandt Square
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Fridges and an iron/ironing board can be requested. Housekeeping is provided on request.

CitizenM Amstel Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Theater Carre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Rembrandt Square and Heineken Experience
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 697 out of 868 reviews
Rating 8 - Good. 126 out of 868 reviews
Rating 6 - Okay. 27 out of 868 reviews
Rating 4 - Poor. 10 out of 868 reviews
Rating 2 - Terrible. 8 out of 868 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Room was on the minimalist side with high tech features. Quiet, comfortable and cosy. Blackout curtains aided sleep and the hotel has Metro and tram stops close. Staff extremely friendly and the whole experience was enjoyable. Would definitely recommend it for a short stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Calvin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property, modern and chic, centrally located and within walking distance/transportation of Centraal/most tourist and museum hot spots. The controls in the room were high tech which may be a bit tough for some people, but we didn't mind.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, comfortable bed, and excellent service. Will definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debbie

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful. Close proximity is to the train and tram. The breakfast options were limited but ok. Very tech savvy hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, modern equipments, safe and sound. Closer to everything.
Stayed 3 nights in Oct 2025

2/10 Terrible

rosanna

Stayed 3 nights in Oct 2025

8/10 Good

Aysar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, with a great cafe on the first floor. Room was very small with the washroom sink being outside of the washroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Free bikes are icing 👌
Stayed 3 nights in Sep 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiny, but had everything we needed for a short stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean but super small and cramped
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky double bedroom with VERY comfortable bed, duvet and pillows and en-suite with powerful shower and wash basin unit in the bedroom. Check photos when you book so you know what the bedroom layout is like as may not suit guests with some mobility issues. iPad operated room with changing colour bathroom and various moods to choose from. Bedroom faced the main street on top floor so rooftop views. Could hear the trams below albeit very distant noise and not enough to disturb sleep. Breakfast was good with a variety of options. The staff were all super friendly and helpful. I arrived late unexpectedly due to missing a connecting flight and was welcomed with a free hot drink, water and fruit. The next day after I checked out, again staff couldn’t be more helpful when I left my luggage there to wander around the centre for a few hours. Upon my return, again the staff assisted with offering various options to get to the airport, offering me a free hot drink etc. Good WiFi and clean room. Would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Marilyn

Travelled with family
Disliked: Amenities
It was described to being in the City Center we had to take a UBER to everything. First night service at the bar was rude.
Stayed 2 nights in Oct 2025

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High concept quirky modern sopt with ots going for

I think the younger you are the more you'll love this high concept, great energy, quirky hotel. The only negative -and it is unfortnately a big one is the rooms are so small that there are walls on three sides of the big, comfortable, bed. This makes it annoyingly complicated to get in and out of bed since the only way if from the bottom, not the sides like EVERYWHERE else in the word. Now for the good part -everything else. It's all high concept: you get an ipad int he room that controls the lights, curtains, tv, temperature etc. the shower is one of the best I've had in years of travelling and the free refillable water bottles are a lovely touch. The staff is incredible friendly, and the breakfast is top quality. the location is a little bit out of the way but if you're good with taking the tram there's a stop just in front. Seems like there are a few of these hotels so I guess the concept is working for them. It's got digital nomad fingerprints all over it so kaybe we're just a bit too old for navigating our way out of bed. Oh yeah, the less luggage you have the better- the rooms are quite small
Stayed 3 nights in Oct 2025

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and chic! Staff were a joy to work with, nice breakfast and a great little bar to grab a drink after a day of sightseeing
Stayed 2 nights in Sep 2025

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi fi working 100 percent, breakfast was superb with many options, fruit, vegetables, cheeses, bread, pastries, juices and warm ham/bacon, eggs, potatoes, tomatoes and cereals
Stayed 2 nights in Oct 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very friendly and helpful. Breakfast was excellent and the room is very modern. An easy walk to city core. I would go back!
Stayed 2 nights in Sep 2025

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Staff & service
tiny room. Check in was unfriendly & expected us to do it on their tablet
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Love!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a solo business traveler. Comfortable. High tech. Small rooms, but no problem for me traveling by myself.
Stayed 1 night in Sep 2025

6/10 Okay

Mark, salt lake city

Travelled with partner
Disliked: Staff & service
The hotel was in a good location, very close from sub-way. The staff that we saw was very friendly. our only complicate was too much automation without assistance.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the fringe of town, staff are excellent, polite and very helpful. 30min walk into main tourist areas, but you pass some amazing cafes and shops along the way it's a lovely walk. Albert Kuyp market a well worthy visit as is Vondel Park if you fancy a break from the streets. My advice is ignore public transport if you can (not that it's bad or anything negative) just you miss so much of the charm that is Amsterdam in the canals.
Stayed 3 nights in Sep 2025