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Hôtel du Palais de l'Isle

3.0 star property

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Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Suite Empereur | 1 bedroom, in-room safe, free WiFi, bed sheets
Restaurant
Lake
Daily buffet breakfast (EUR 15 per person)

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Palais de l Ile
    ‪2 min walk‬
  • Annecy Castle
    ‪3 min walk‬
  • Amours Bridge
    ‪5 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Duc

Suite Duc | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

8.2 out of 10
Very good
(21 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Economy Double Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Premium Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Empereur

Suite Empereur | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Campanile Annecy Centre - Gare

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (890)
The price is CHF 175
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Campanile Annecy Centre - Gare

About this property

Hôtel du Palais de l'Isle

Hotel with a bar, steps from Lake Annecy
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hôtel du Palais de l'Isle. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lake Annecy and Prison d'Annecy
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 275 out of 598 reviews
Rating 8 - Good. 212 out of 598 reviews
Rating 6 - Okay. 71 out of 598 reviews
Rating 4 - Poor. 25 out of 598 reviews
Rating 2 - Terrible. 15 out of 598 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel.

Great central hotel and close to main centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado y excelente servicio
Stayed 1 night in Apr 2025

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very staff. Great location. Bathroom needed updating
Stayed 4 nights in Apr 2025

6/10 Okay

Bailey

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room and bathroom were not clean. it did not look like the bathroom had been cleaned in a while. Our window opened to a dirty alleyway behind a restaurant. It was a gross view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super great location in Olde Town! Rooms are small, but come on....are you really there to stay hang out in a hotel room? Nope. The room had all that you would need (except no washclothes...we brought our own because of past experience in France). The bed, pillow, and comforter (no top sheet as in most hotels in this region of Europe) were very comfortable! We are each meal at a different cafe in Olde Town...a must! The morning market came alive our first morning transforming the streets completely. Very cool! If we return to Annecy, we will definitely be staying here again!
Stayed 1 night in Mar 2025

4/10 Poor

sylwia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not get the room that was advertised. The neighborhood is nice in the middle of all attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

This is a lovely hotel. The staff I interacted with were really friendly and welcoming. The room was a single room, and was clean with a comfortable bed. The shower was great and towels fluffy. One thing I would say is that the door to the bathroom is clear - not a problem for me as I was alone (and think my room was meant for one). Not sure if other room types have the same set up but may be worth checking as, if you’re sharing a room, depending on who you’re travelling with, this may not be suitable. That isn’t meant as a criticism at all - just think it’s something I would want to know in advance. The location was perfect as it’s close to the beautiful Lake Annecy, and also close to lots of bars / restaurants nearby. It also felt really safe as a solo female traveller. Would definitely highly recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Alec, London

Travelled with partner
Disliked: Property conditions & facilities
Intense stench of open drains in the bathroom that permeated through the room. Not a huge reaction when we told staff on checkout (only stayed one night). Location fantastic and room comfortable and well furnished.
Stayed 1 night in Feb 2025

8/10 Good

michael

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin, Lyons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location right in the heart of Annecy’s old town. Our room was small, however functional and comfortable for our one night stay; and had a lovely view over rooftops to the nearby Chateau.
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
Stayed 1 night in Jan 2025

8/10 Good

mario de

Travelled with family
Liked: Staff & service
Sala colazione poco pulita
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total gem, excellent service

Amazing location, nice decor if slightly tired in the bathroom. What pushed this stay into 5 star territory was the service. The staff were friendly, attentive and efficient. Special mention goes to the reception team member who looked after us in the breakfast space after we couldn’t find a place for dinner on New Years Eve. He warmed our traitor bought dishes in the microwave, provided a corkscrew and sold us beer. He even selected classy music for the occasion. A potential crisis averted, converted to a memorable, enjoyable night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Chloe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2024

10/10 Excellent

ENG KWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Hotel to attractions

Very central location to where I wanted to go.The hotel location felt safe.
Stayed 3 nights in Dec 2024

8/10 Good

Shannon

Stayed 1 night in Oct 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service
Fantastic location. Friendly staff. Lovely room ,comfortable beds . Only downside was a couple of maintenance issues in bathroom that needed attention, something the cleaner should have noticed when cleaning.
Stayed 2 nights in Oct 2024