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24 Feb 2020 by CRM Ass. Manager
Dear guests, On behalf of our hotel staff, I would like to thank you for taking the time to write your impressions concerning your stay at the Aska Lara hotel. We are pleased to see that you had a nice stay in our resort. We hope to have the opportunity to see you again back soon Sincerely, Jana Revina CRM Ass. Manager Aska Lara Resort & SPA
4 Jul 2019 by Mira Leylek CRM Agent
Dear guest, thank you for taking the time to express your thoughts and concerns. Indeed, Aska Lara Resort & Spa is a family oriented hotel and we offer loads of facilities and activities for families with children. Therefore, we continuously receive many positive comments from our guests in this regard. Unfortunately, we cannot identify your name and room number to investigate if you contacted our team to share your concerns while you were on property, as we would have been pleased to discuss the reasons of your dissatisfaction with you and find solutions timely. In any case, we appreciate your comments, guest feedback help us make the necessary improvements to make our hotel better. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely,
4 Apr 2019 by CRM Assistant Manager
Dear Guest, thanks a lot for taking the time to rate our hotel, we are happy to see the maximum rate! Hopefully one day we will be welcoming you here again! Kindly, Jana Revina CRM Assistant Manager
30 Apr 2018 by CRM Supervisor
Dear Maxim, first of all I would like to say that it was very sad to read your comments and we are sincerely sorry for all kind of inconveniences you have experienced during your stay . Obviously this time we fell short and due to some reasons could not provide you a great hotel experience. Your feedback is important to us as it gives the opportunity to re-evaluate our services and point out the scopes for further perfection. We hope, one day you will find the reason to visit us again and give us another chance to win your loyalty and trust. Kindly, Jana Revina CRM Supervisor Aska Lara Resort & SPA
19 Sep 2017 by CRM Responsible
Dear Onur, First of all thank you for taking the time to give us your valuable feedback and sharing your comments of Aska Lara hotel. We are grateful for your praise for cleaning crew, food and drinks and hotel konsept. Best regards, Jana Revina CRM Supervisor
7 Apr 2017 by lara-gr@askahotels.com
Dear guests, many thanks for your maximum rate and good comment! We hope one day we will be welcoming you here again! Kind regards, Jana Revina CRM Responsible Aska Lara Resort & SPA
27 Jul 2022 by İrina Bilan
Dear Guest, thank you so much for rating our hotel. We wish you will find the reason to visit us again.. Sincerely, İrina Bilan CRM Agent Aska Lara Resort & SPA
21 Jul 2022 by Viktoria Tarı
Sehr geehrter Gast, ersteinmal herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns über jede Bewertung und vor allem wenn wir unseren Gästen einen schönen Urlaub ermöglichen konnten.Den von Ihnen angesprochenen Punkt haben wir weitergeleitet. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Viktoria Tarı CRM Agent Aska Lara Resort & SPA
30 Jun 2022 by Viktoria Tarı
Dear guest, Firstly, thank you for choosing Aska Lara and sparing the time to share your feedback with us. We would like to express how sorry we are to hear your dissatisfaction during your stay in our hotel. When we check your accommodation registration, I see that you have never conveyed your dissatisfaction to the guest relations department in our hotel. We would love to solve problems while you are staying at the hotel.As far as our quality of service is concerned, we value your opinion and will take your feedback into account. We would like to welcome you again to Aska Lara if you would consider giving us the opportunity to erase those negative memories from your mind and provide you the pleasant holiday that you deserve. Best regards, Viktoria Tarı CRM Agent Aska Lara Resort & SPA
7 Oct 2019 by Mira Leylek CRM Agent
Dear guest, thank you for sharing your experience. We are sorry that your holiday at Aska Lara Resort & Spa fell below your expectatons. Unfortunately, we cannot identify your room number and we would appreciate more details of what exactly was wrong we to investigate in order to assist you and prevent such cases of dissatisfaction of the guests in the future. Thank you in advance. Kind regards, Mira Leylek CRM Agent Aska Lara Resort & Spa
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Annex guestrooms are located in Aska River Suites, 328 feet (100 meters) away from the main resort building.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
