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4.3 out of 5

"A very good hotel. We had one bad experience, just at check-in where the person was very unfriendly and unwelcoming. Apart from that we had a very enj ... " More

By a verified traveller on Tue 04 Dec 2018

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CHF 142* Per night/room 16 May - 17 May

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Club Alexandre Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Alexandre Hotel Gala, you're just a quick walk from Playa de las Américas. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, hydrotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Siam Park and Playa de las Américas

Alexandre Hotel Gala ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alexandre Hotel Gala

Everyone (5) Couples (2)
4 out of 5

Posted by on 3 Mar 2019

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4 out of 5
A very good hotel. We had one bad experience, just at check-in where the person was very unfriendly and unwelcoming. Apart from that we had a very enjoyable experience at the hotel. The staff were generally very friendly and helpful, the food was good and the pool and spa areas were excellent.

Posted by on 4 Dec 2018

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4 out of 5
Parsonnel 5 ☆ par contre les lits c'est du 2☆

Posted by on 19 Mar 2024

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Comment from Hotel Management

21 Mar 2024 by Alexandre Hotel Gala

Estimado AbilioMuchas gracias por su visita y por calificar su experiencia.Esperamos recibirlos nuevamente

5 out of 5

Posted by on 26 Jun 2022

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5 out of 5
Sehr gepflegtes und sauberes Hotel. Personal zuvorkommend und sehr freundlich. Einzig die Zimmer sind ein bisschen hellhörig.

Posted by on 22 Oct 2019

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4 out of 5
Infrastruktur was sehr schön, sauber und modern. Personal freundlich. Esses vielfälltig und fein. Jeden abend unterhaltung war gut.

Posted by on 10 Mar 2019

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4 out of 5
Safe mit Extrakosten, 5 Euro p.Tag sowie Badetuch mit 1.90 p.Tag sind nicht zeitgemäss, in einem 4-Sterne Hotel

Posted by on 21 Feb 2019

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All-inclusive Details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Alexandre Hotel Gala are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Alexandre Hotel Gala offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the family-friendly Alexandre Hotel Gala. Parking is available for a fee. This 4-star Arona hotel is smoke free.

  • 308 guestrooms or units
  • 3 levels
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Alexandre Hotel Gala offers 308 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Alexandre Hotel Gala has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Archery on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

  • Property does not require health documentation at check-in
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 10 per day
  • Late check-out fee: EUR 30 (subject to availability)
  • In-room safe fee: EUR 2.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gala Hotel Tenerife
  • Gala Tenerife
  • Gala Tenerife Arona
  • Gala Tenerife Hotel
  • Hotel Gala Tenerife
  • Hotel Gala Tenerife Arona
  • Tenerife Gala Hotel
  • Tenerife Hotel Gala
  • Hotel Gala Tenerife
  • Alexandre Hotel Gala Hotel
  • Alexandre Hotel Gala Arona
  • Alexandre Hotel Gala Hotel Arona

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.