2/10 – Ungenügend
Mario
2. März 2026
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Been here several times Never again! Attitude reflects leadership! Rude staff . Elevators , pool , jacuzzi all not operating at some point check-in was pointless told me nothing didn’t bother to make eye contact ! She might have noticed I was a senior struggling to walk a little ( I use a cane )and not assign me to the furthest room from the elevator .Did not feel welcoming at all ! The walk to the Jacuzzi to find it looking like a crime seen wrapped in caution tape was an adventure!And upon leaving I find a card on my car saying I didn’t register my car with them and had to pay for parking to avoid problems ! Never mentioned at check in ! And charge a $5 dollar service fee for the privilege of parking the car myself in their lot ! Only positive thing I can say to be fair the Bistro restaurant food was delicious the bar tender was wonderful must be operated independently! Hotel must have new owners in my opinion to have gotten this bad ! I wish booking app was updated on broken amenities I really needed that jacuzzi and one reason I booked it in the first place
Mario
Aufenthalt von 2 Nächten im Februar 2026