"Staff were excellent, close proximity to everything, Citti Alta etc., Would have loved to see the tricolor 🇮🇪 Fly for my visit 😊 overall I couldn ... " More
30 Aug 2019 by Hotel Excelsior San Marco
Dear Guest thanks for staying with us. We Work hard to make our guests happy and appreciate your compliments ! At Hotel Excelsior San Marco, we strive to provide a nice service experience for every customer; therefore your feedback is very important to us ! To avoid tensions we expose the national flags based on the number of guests of the previous year :-) We look forward to giving welcome again! Thank you very much! Best Regards Hotel Excelsior San Marco
5 Oct 2017 by Hotel Excelsior San Marco
Dear Mr Ungur Alexandru, Thanks for staying with us. We Work hard to make our guests happy and appreciate your lovely review. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco
18 Apr 2024 by Hotel San Marco
Dear Mrs. Maria, thanks for staying with us. We Work hard to make our guests happy and appreciate your review and your compliments for the Staff and services ! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
5 Nov 2022 by Hotel Excelsior San Marco
Dear Guest,we thank you for sharing your experience at our hotel !We hope to have you back in our beautiful city soon.Our best regardsHotel Excelsior San Marco
30 Jul 2022 by Hotel Excelsior San Marco
Dear Guest, we thank you for sharing your experience at our hotel ! We hope to have you back in our beautiful city soon. Our best regards Hotel Excelsior San Marco
22 Oct 2021 by Hotel Excelsior San Marco
Dear Sig. Roberto, thanks for staying with us. We Work hard to make our guests happy and appreciate your lovey review! We look forward to giving welcome again! Best Regards Hotel Excelsior San Marco
The following facilities are closed seasonally each year. They will be closed from 11 August to 18 August:
The property will be renovating from 1 November 2023 to 31 August 2024 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee. This 4-star Bergamo hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. This Bergamo hotel provides complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
Guests aged under 18 years old are not allowed in the hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.