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Holiday Inn BERN-WESTSIDE, an IHG Hotel

4-star property
Riedbachstrasse 96, Bern, BE 044 511 21 42
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4.3 out of 5
Very good!
See all 58 ebookers Reviews

"I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for ... " More

By a verified traveller on Mon 25 Jul 2022

Points Of Interest

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
CHF 141* Per night/room 2 Jun - 3 Jun

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Holiday Inn BERN-WESTSIDE, an IHG Hotel, you're connected to a shopping centre and just a quick walk from Westside. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with deep-tissue massages, body treatments or body scrubs at Bernaqua
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a playground
  • Steps from Westside and 8 minutes by car from Federal Palace
  • Dogs welcome free of charge

Holiday Inn BERN-WESTSIDE, an IHG Hotel ratings based on 58 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn BERN-WESTSIDE, an IHG Hotel

Everyone (32) Couples (16) Family (2) Friends (2)
4 out of 5
I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!

Posted by , from Chavannes pres Renens on 25 Jul 2022

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Comment from Hotel Management

30 Jul 2022 by HIBW

Dear Cinthya Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Many greetings from Bern Your team from Holiday Inn Bern Westside

4 out of 5

Posted by on 17 Sep 2021

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5 out of 5

Posted by on 17 Feb 2019

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4 out of 5

BRILLIANT HOTEL - Good Value and Clean

Easy to find the hotel. Very helpful staff. Local train line 50metres from hotel takes only 8mins to reach the town centre of Berne. Spotlessly clean very comfortable and worth the 75 Euros we paid for one night plus 8 Euros for the car park and 3 more for local tax. Didn't have breakfast. This was early October 2010.

Posted by on 10 Oct 2010

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4 out of 5

Posted by on 11 Mar 2024

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Comment from Hotel Management

13 Mar 2024 by hibw

Liebe NadineGanz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüssen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Herzliche GrüsseEric AhrendGeneral Manager

4 out of 5
Gute Einkaufsmöglichkeit und sowohl mit Auto oder öffentlichen Verkehrsmittel erreichbar. Unterkunft Sauber und gut eingerichtet. Möglichkeit das Bad für 3 Std. zu benutzten.

Posted by , from Rotkreuz on 14 Feb 2024

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Comment from Hotel Management

19 Feb 2024 by hibw

Lieber FelixDas gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so nett bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heissen.Herzliche GrüsseEric AhrendGeneral Manager

5 out of 5
Alles hervorragend

Posted by on 8 Feb 2024

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Comment from Hotel Management

12 Feb 2024 by hibw

Dear SamuelThank you very much for your positive review! We are very happy that you enjoyed your stay with us and that our team was able to afford you a pleasant and memorable time / stay. We are looking forward to welcoming you back soon. Best regardsEric AhrendGeneral Manager

5 out of 5
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Posted by on 27 Nov 2023

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Comment from Hotel Management

28 Nov 2023 by hibw

Lieber UrsHerzlichen Dank für Ihre Rückmeldung. Unser Team freut sich sehr, dass Sie sich für unser Hotel entschieden haben und im Anschluss an Ihren Aufenthalt so positiv bewertet haben. Wir würden Sie gern erneut von unserem Hotel überzeugen und freuen uns schon jetzt auf Ihren Besuch.Herzliche GrüsseEric AhrendGeneral Manager

5 out of 5
Alles geklappt. Sehr zufrieden! Empfehlenswert

Posted by on 13 Nov 2023

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Comment from Hotel Management

14 Nov 2023 by hibw

Lieber MatthiasDas gesamte Team sagt „Herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so nett bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heissen.Herzliche GrüsseEric AhrendGeneral Manager

5 out of 5
Accueil très sympa et compétent merci ! Petite chambre mais très correcte et propre

Posted by on 23 Sep 2023

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Comment from Hotel Management

27 Sep 2023 by hibw

Dear MoniqueThank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.Kindest regardsEric AhrendResident Manager

About the Holiday Inn BERN-WESTSIDE, an IHG Hotel

Location Riedbachstrasse 96, Bern, BE 3027

Renovations + Closures

The following facilities or services will be unavailable from August 26 2024 to September 6 2024 (dates subject to change):

  • Spa
  • Swimming pool

Property Features

Holiday Inn BERN-WESTSIDE, an IHG Hotel offers its guests a full-service spa, a steam room, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 11 meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn BERN-WESTSIDE, an IHG Hotel. For a fee, parking is available. This 4-star Bern hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 8 levels
  • Built in 2008
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Bern Station (8.6 km / 5.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn BERN-WESTSIDE, an IHG Hotel offers 144 air-conditioned accommodations with washers/dryers and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Day bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

1 – On-site family restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 55 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Covered self-parking fee: CHF 18.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn BERN-WESTSIDE
  • Holiday Inn Hotel BERN-WESTSIDE
  • Holiday Inn Bern-Westside Hotel Bern
  • Holiday Inn BERN-WESTSIDE Hotel
  • Holiday Inn BERN WESTSIDE

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.