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Neptuno Hotel & SPA

4.0 star property

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Photo gallery for Neptuno Hotel & SPA

Couples treatment room(s), sauna, hot tub, steam room
Property entrance
3 outdoor pools, a waterfall pool, pool umbrellas, pool loungers
Daily buffet breakfast (EUR 15 per person)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrer de Sant Josep, 82, Calella, 08370
  • Place, St. Jaume Hospital
    ‪3 min walk‬
  • Place, Calella Beach
    ‪6 min walk‬
  • Place, Calella Lighthouse
    ‪19 min walk‬
  • Airport, Girona (GRO-Costa Brava)
    ‪33 min drive‬

Room options

View all photos for Double Room, Balcony

Premium bedding, in-room safe, desk, soundproofing

Double Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony (2 Adultos y 1 Niño)

Premium bedding, in-room safe, desk, soundproofing

Triple Room, Balcony (2 Adultos y 1 Niño)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony (3 Adultos)

Premium bedding, in-room safe, desk, soundproofing

Triple Room, Balcony (3 Adultos)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room Single Use

Comfort Double Room Single Use | Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, in-room safe, desk, soundproofing

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, soundproofing

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (2 Adults and 1 Child)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (2 Adults and 1 Child)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony (2 Adults and 2 Children)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (2 Adults and 2 Children)

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, Balcony (Interior Jacuzzi)

Premium Room, Balcony (Interior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, Balcony (Interior Jacuzzi)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Terrace (Interior Jacuzzi)

Premium Room, Terrace (Interior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, Terrace (Interior Jacuzzi)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Terrace (Exterior Jacuzzi)

Premium Room, Terrace (Exterior Jacuzzi) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, Terrace (Exterior Jacuzzi)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room (3 Adultos)

Premium bedding, in-room safe, desk, soundproofing

Triple Room (3 Adultos)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room (2 Adultos y 1 Niño)

Premium bedding, in-room safe, desk, soundproofing

Triple Room (2 Adultos y 1 Niño)

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite (3 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (3 Adults)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (2 Adults)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony (2 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (2 Adults)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony (2 Adults + 1 Child)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (2 Adults + 1 Child)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony (3 Adults)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite, Balcony (3 Adults)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 adults + 2 children)

Premium bedding, in-room safe, desk, soundproofing

Junior Suite (2 adults + 2 children)

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Neptuno Hotel & SPA

Hotel with 3 outdoor swimming pools, 3-minute walk to Museum of Tourism
Along with 3 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Neptuno Hotel & SPA offers 91 accommodations with laptop-compatible safes and complimentary slippers. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower and hairdryers.

This Calella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shama Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Neptuno Hotel & SPA, you're just a quick walk from Dalmau Park. Free WiFi in public areas, 3 outdoor pools and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine and a poolside location while dining at La Fabrica
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, deep-tissue massages or aromatherapy at Shama Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Museum of Tourism and 11 minutes on foot from Calella Beach
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Neptuno Hotel & SPA offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Neptuno Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Calella hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
La Fabrica – This poolside gastropub specialises in Mediterranean cuisine and serves breakfast and dinner.
Restaurante Neptuno – This buffet restaurant is located by the pool. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 25
  • Snack bar/deli

Restaurants on site

  • La Fabrica
  • Restaurante Neptuno

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • Waterfall pool

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1961
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 50 per stay
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10.50 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: EUR 20 per night
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Neptuno Hotel & SPA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive smart lock details.
Property Registration Number HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Neptuno
Hotel Neptuno Calella
Neptuno Calella
Neptuno Hotel
Hotel Neptuno
Neptuno Hotel & SPA Hotel
Neptuno Hotel & SPA Calella
Neptuno Hotel & SPA Hotel Calella

Neptuno Hotel & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 8 nights in Sep 2025

2/10 Terrible

Demetria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night.
Stayed 2 nights in Jun 2025

8/10 Good

WEINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi not well maintained and also not good at sound proofing
Stayed 5 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Gulam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent
Stayed 7 nights in Jul 2024

10/10 Excellent

Ebenezer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely. Very nice 👌
Stayed 4 nights in May 2024

10/10 Excellent

Stephen, Warrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
Stayed 7 nights in Jul 2022

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay

Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
View from balcony
Sunbathing area
Stayed 6 nights in May 2022

8/10 Good

Reto

Stayed 2 nights in Aug 2025

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad gäst

Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på.
Stayed 6 nights in Jul 2025

8/10 Good

Tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 9 nights in Apr 2025

10/10 Excellent

Mikey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities
+ Hébergement confortable. Facilement accessible et bien placé. Nourriture fraîche et de qualité. - Manque d’un étendoir ou terrasse pour sécher les serviettes (chambre 102). Les femmes de ménages qui nettoient à partir de 7h30 dans un boucan pas possible, adieu la grasse matinée… L’eau du dîner servie et payante (2,80€ le litre) alors qu’il vient du robinet, très moyen !
Stayed 4 nights in Aug 2024

10/10 Excellent

Stian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff at the hotel
Stayed 8 nights in Jul 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Zeradasht

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.
Stayed 7 nights in Jul 2024

6/10 Okay

Berthel

Travelled with family
Liked: Cleanliness, staff & service
Net hotel Plus; - midden in centrum - uitgebreid ontbijt -pas om 12.00 uitchecken -bus op 1 min lopen, trein 10 min lopen Min -3 superkleine zwembadjes 90cm diep met troebel water - handdoeken 1x / 3 dagen - beddengoed 1x / wk -douche smerig(schimmel) -geen balkon (natte handdoeken niet te drogen) -veel ouderen (ik was met 2 tieners) -strand met steentjes
Stayed 7 nights in Jun 2024

6/10 Okay

Anthony

Liked: Staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Barbara

Stayed 7 nights in Jun 2024

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ».
Stayed 7 nights in Jun 2024

10/10 Excellent

casta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below.
Stayed 2 nights in Apr 2024

8/10 Good

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023