6/10 Okay
Abeer
Travelled with group
19 Aug 2025
We arrived at the hotel and the room was not ready which is acceptable since it wasn’t 4 PM yet. We asked them to call down to their beach and see if they have a sunbed and the girl at the front desk rolled her eyes at me. She then proceeded to do so and gave up after a few rings. They said they would text us when the room was ready but they didn’t. We got to the room and called down a few times for an adaptor and I had to make 3 separate calls only to receive them an hour later. They are the only hotel I’ve been to where they charge for them too. They did give me one for free to make up for the 3 calls and the time it took. They then called me for check out at 11 and I told them I should be receiving late checkout since I have Expedia perks and they finally agreed to do so since they didn’t honor any of the other perks. The facility isn’t terrible. I have stayed in all 5 star hotels this trip and I made the mistake of not realizing this is a 4 star. So you get what you pay for sort of
Abeer
Stayed 1 night in Aug 2025

























