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Cretan Dream Resort and Spa

4-star property
Stalos, Chania, Crete 044 511 21 42
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4.5 out of 5
Excellent!
See all 15 ebookers Reviews

"Very nice hotel with friendly and helpful staff, made our stay stress free and highly enjoyable. " More

By a verified traveller on Mon 16 Oct 2017

Points Of Interest

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Inland View Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CHF 238* Per night/room 27 May - 28 May

Luxury Executive Suite with Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room with Private Pool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sea View Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Inland View Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cretan Dream Resort and Spa. During your stay, you're just a quick walk from Stalos Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to manicures and pedicures, massages or body treatments at LUXURY SPA
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Agia Marina Beach and 7 minutes from Chania Central Market

Cretan Dream Resort and Spa ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cretan Dream Resort and Spa

Everyone (6) Couples (6) Family (1) Other (1)
5 out of 5
Very nice hotel with friendly and helpful staff, made our stay stress free and highly enjoyable.

Posted by on 16 Oct 2017

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5 out of 5

Lovely place for a short (or longer) stay

We had a lovely long weekend here, and spent most of our time sitting by the gorgeous pool area. Staff are very friendly. Beach is on the doorstep almost and it is only a couple minute walk to loca tavernas/restaurants. We will definitely be back next year!

Posted by on 1 Jul 2017

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5 out of 5

Beautiful hotel with amazing sea view

Beautiful luxury hotel with all facilities. The infinity pool is facing the Mediterranean and offers an amazing view of the open sea. Very nice and well maintained garden. We had a suite with private pool and terrace for a reasonable price, great value for money.

Posted by , from Switzerland on 19 Oct 2016

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4 out of 5

Cretan Dream Hotel , Crete

1st off I would argue this hotel is a long way off what I'd class 5*. Although it is very clean and has polite and helpful staff the room we stayed in was very average and the bed was very hard. Our room was above the kitchens/restaurant and at night all we could hear was the constant whir from the air con units that are on the perimeter wall down below. I was woken every morning about 4 am by the dustmen collecting bottles and rubbish too We ate in the restaurant in the evening twice ,choosing from the ala carte menu rather than pay 15 euros for the l buffet. The meals were very nice and worked out much better value than the buffet I think unless you have a very big appetite. We only booked last minute so I think we got a good deal on our rooms but if I had payed a more then I would have been demanding a room change. All that being said the hotel is in a quieter area of the resort and the beach and pool areas are very nice.

Posted by on 13 Sep 2012

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5 out of 5
Nice, clean, quiet. Very good food, good service. Chania and Platanias are reachable with frequent bus services.

Posted by on 29 Apr 2024

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5 out of 5
Todella hyvä ravintola. Ystävällinen henkilökunta. Aamupalaboksi, kun jouduimme lähtemään ennen aamupalaa

Posted by on 24 Oct 2022

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5 out of 5

Posted by on 25 Sep 2021

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5 out of 5
Das Personal ist sehr zuvorkommend, freundlich und sehr hilfsbereit. Frühstück ,sehr grosse Auswahl. Frisches Obst e.c....Suite war sehr sauber, Pool wunderbar .Wir kommen gerne wieder, wir hatten eine Wunderbare Zeit.

Posted by on 9 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by CRETAN DREAM GUEST RELATION

Thank you for sharing your experience at Cretan dream Royal and Cretan dream Luxury suites through Expedia group. Our team bet is to provide superior customer service , we are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing Cretan Dream Royal and Cretan dream Luxury suites for your stay and we hope you choose to stay with us again whenever your travel needs bring you back to Chania. Respectfully, Management team.

2 out of 5
This is an average experience and ok hotel. Nothing special. Looks like the pictures. Outside areas are nice but no chance to get a tanning bead because people are rude and occupy all seats with their towels for the whole day as they leave the area. Cleaning staff is bad and rude. Some of the reception staff is very rude but not all. Food is average. No decent bus connections to the airport so taxi is the only option 35-40 one way.

Posted by on 17 Jun 2019

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4 out of 5
Der tolle Grillabend mit Musik war ausgezeichnet👍. Zimmer sehr sauber. Sehr freundliches Personal. Frühstück war gut ‚ etwas Abwechslung wäre schön gewesen ‚ z.b. Fisch am Morgen hat mir persönlich gefehlt. Schönes Hotel ‚ kommen gerne wieder

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by CRETAN DREAM GUEST RELATION

Thank you for sharing your experience at Cretan dream Royal and Cretan dream Luxury suites through Expedia group. Our team bet is to provide superior customer service , we are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for choosing Cretan Dream Royal and Cretan dream Luxury suites for your stay and we hope you choose to stay with us again whenever your travel needs bring you back to Chania. Respectfully, Management team.

About the Cretan Dream Resort and Spa

Location Stalos, Chania, Crete 73110

Property Features

Cretan Dream Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly Cretan Dream Resort and Spa. Self parking is free. Smoking is allowed in designated areas at this 4-star Chania hotel.

  • 81 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cretan Dream Resort and Spa offers 81 accommodations with a safe and complimentary bottles of water. Tempur-Pedic beds feature Egyptian cotton sheets. 24-inch LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers and hairdryers. This Chania hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchenette
  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Main restaurant – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Bicycle rentals on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUXURY SPA. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property registry number - 1042K014A3062600
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cretan Dream Hotel
  • Cretan Dream Royal
  • Cretan Dream Royal Hotel
  • Cretan Dream Royal Hotel Khania
  • Cretan Dream Royal Khania
  • Cretan Royal Dream
  • Dream Royal Hotel
  • Hotel Cretan Dream Royal
  • Royal Cretan Dream Hotel
  • Royal Dream Hotel
  • Cretan Dream Royal Hotel Chania
  • Cretan Dream Royal Chania

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.