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Palmer House a Hilton Hotel

4.0 star property

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Photo gallery for Palmer House a Hilton Hotel

Reception
Property video
Daily to-go breakfast for a fee
Ballroom
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Place, Chicago Theatre
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(76 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business centre

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business centre

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(49 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

8.6 out of 10
Excellent
(170 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Chicago
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 2,585 reviews
The price is CHF 142
includes taxes & fees
1 Feb - 2 Feb
Hilton Chicago

About this property

Palmer House a Hilton Hotel

Luxury hotel with a full-service spa, 3-minute walk to Millennium Park
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Palmer House a Hilton Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as a full-service spa, an indoor pool and a restaurant.
  • Enjoy American cuisine while dining at Lockwood Lobby Bar
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hydrotherapy, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the local sightseeing
  • Just a 3-minute walk from Millennium Park and 5 minutes on foot from Art Institute of Chicago
  • Pets welcome for a fee
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 6:30 AM and 11:00 AM.
Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.
Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.
Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.
Potter's Bar – This cocktail bar specialises in American cuisine. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 55 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 57 per night (in/out privileges)
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1342 out of 2274 reviews
Rating 8 - Good. 420 out of 2274 reviews
Rating 6 - Okay. 261 out of 2274 reviews
Rating 4 - Poor. 138 out of 2274 reviews
Rating 2 - Terrible. 113 out of 2274 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Fernando Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Rex

Stayed 2 nights in Sep 2025

6/10 Okay

scott

Liked: Cleanliness, staff & service, room comfort
Staff and service was good, room was clean but not as advertised for a Premium King room, much smaller. Small bathroom too.
Stayed 2 nights in Oct 2025

10/10 Excellent

eric

Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Travelled with family
Disliked: Property conditions & facilities
Check in is 3pm and our $700 suite (for 1 night) was not ready until 5pm. We received drink vouchers. We were granted late check out at 1pm but when we returned to our suite at noon we were locked out. At check in it was not mentioned to have our self parking ticket stamped for the hotel price so we had to pay extra leaving the parking garage. Also not mentioned was a complimentary coffe maker so we had to request that in the am wait for it and it didn’t work properly - leaked all over the table it was on. The suite was very outdated. The dining table was old, scratched, stain and varnish missing, bathroom had hair on the bathtub, toys in the window sill. Bell service was promised in 5 minutes and 25 minutes someone arrived.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Just as my previous stays have been
Stayed 3 nights in Oct 2025

10/10 Excellent

ian

Stayed 1 night in Oct 2025

10/10 Excellent

Josef

Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Stayed 1 night in Oct 2025

10/10 Excellent

Liubov, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
That’s a beautiful historical hotel located in heart of Chicago. Comfortable bed, pillows, has a fridge. We loved that all the restaurants were around and it was a walking distance to Chicago Marathon start line. It would’ve been nice if they had a breakfast included, they do have a restaurant but we haven’t checked it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful historic hotel with modern amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Danielle

Business traveller
Liked: Property conditions & facilities
I had three mini fridges in my room, one of which was the stocked mini bar, another that was empty and another that had the previous-person who-stayed-in-the-room’s leftovers. So three fridges, but no coffee maker. That’s right - no coffee in the room. The phone didn’t work. The clock wasn’t plugged in. If this room weren’t over $300/night, I’d be rating differently, but my expectations were commensurate with cost.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time and can’t wait to come back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is exceptionally warm. Very welcoming place
Stayed 2 nights in Oct 2025

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Common space were beautiful.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a central location. My Deluxe King Room was spacious and bed was comfortable. Bathroom was small and could use an update but was very clean. Staff/Customer service was excellent. Lobby and and area are beautiful and inviting. Public transport is right outside hotel so a little loud but highly convenient. I would definitely stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Jisoo

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Empty shampoo bottle for days. Hotel rooms are not as clean being an old building. The common areas are beautiful and the vibe is amazing. Easy check in and out. Great location.
Stayed 3 nights in Oct 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historical and beautiful property. Love its location, especially for Chicago marathon runner. Room is ok. The water pressure of the shower is very weak.
Stayed 2 nights in Oct 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Stayed 3 nights in Oct 2025

10/10 Excellent

Kindra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the architecture and the history of the hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Elaine

Stayed 8 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Like this hotel, but the corner room is a little dark with an internal shaft. Because of the dark room, I probably wouldn't book again.
Stayed 2 nights in Oct 2025

4/10 Poor

Karen

Liked: Cleanliness, property conditions & facilities
Too many hidden fees. Staff only moderately helpful and were not very quick to respond by text. Beautiful lobby but very loud and unable to enjoy it unless you were a paying customer of the restaurant.
Stayed 2 nights in Oct 2025

8/10 Good

Alees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025