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Palmer House a Hilton Hotel

4.0 star property

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Photo gallery for Palmer House a Hilton Hotel

Ballroom
Property video
Meeting facility
Reception
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Bar

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Place, Grant Park
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, minibar

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

1 bedroom, premium bedding, pillow-top beds, minibar

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, minibar

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business centre

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business centre

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 2 Double Beds, 2 Bathrooms

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(46 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room - 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room - 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

8.4 out of 10
Very good
(160 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Chicago

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 2,253 reviews
The price is CHF 196
includes taxes & fees
23 Oct - 24 Oct
Hilton Chicago

About this property

Palmer House a Hilton Hotel

Luxury hotel with full-service spa and 24-hour health club
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of Palmer House a Hilton Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as a full-service spa, an indoor pool and a restaurant.
  • Enjoy American cuisine while dining at Lockwood Lobby Bar
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the local sightseeing
  • Just a 3-minute walk from Millennium Park and 5 minutes on foot from Art Institute of Chicago
  • Pets welcome for a fee
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekdays from 6:30 AM and 11:00 AM.
Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.
Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.
Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.
Potter's Bar – This cocktail bar specialises in American cuisine. Open selected days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to November 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 57 per night (in/out privileges)
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1140 out of 2005 reviews
Rating 8 - Good. 387 out of 2005 reviews
Rating 6 - Okay. 247 out of 2005 reviews
Rating 4 - Poor. 130 out of 2005 reviews
Rating 2 - Terrible. 101 out of 2005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were very helpful. Overall the rooms (we had 2) were nice but the bathrooms were small and could use some updating. One bathroom did not have shower gel and it wasn’t replaced. Beautiful building in close proximity to many sights. Would recommend and stay there again.
Stayed 2 nights in Jul 2025

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Checked in and no one told us pool was closed. We had kids with us looking forward to swimming. When we complained they offered us 2 free brownies.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura Lynn

Stayed 4 nights in Jul 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms do look like the pictures online. We were very disappointed. They are smaller and need repairs. The wallpaper was peeling and furniture was breaking apart. The room was dusty and the smell of cigarettes linger in the air. However, the lobby is gorgeous!
Mini fridge only provided in room. No microwave or coffee maker.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Dated. ? Unsafe? No Non-slip mats or strips in tub.Cheap toilet paper. Not worth the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Stayed 2 nights in Jul 2025

10/10 Excellent

Larry, Mesquite

Travelled with partner
Liked: Amenities
The reception area and ceilings. I’ve been going to the Palmer since 1965. This time with wife celebrating our 54th wedding anniversary. Just a wonderful place to stay. Only complaint is the price of cocktails. Two house old fashions with tax and tip costs about $50 dollars. That’s just too much for two drinks. Hope to visit next year. Highly recommend the Palmer House. The best of Chicago from two senior world travelers.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

6/10 Okay

James

Stayed 1 night in Jul 2025

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Terri, Muskegon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located close to the places we wanted to visit. Plus, it's pick up and drop off for car services was great
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Bianca

Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness

Even elegant history can disappoint you

Good discount on the rate on hotel.com. Even having a Hilton honors number we had a 17 floor room that was in poor condition. Peeling wallpaper, tiny closet with a pool ceiling light, dusty, dingy furniture that never been dusted ones with her, ice room had Garbage cans on the floor, plaster, falling off the wall, bathroom, no place to hang towels, no place that was roomy enough to put a shave kit, and really old scratchy, feeling towels. I know the place is big and has lots of room rooms and has a great history, but really was quite disappointed in the condition of our floor.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Stayed 1 night in Jul 2025

4/10 Poor

Nancy

Disliked: Cleanliness
Very dirty and room was not cleaned
Stayed 2 nights in Jun 2025

10/10 Excellent

HEAVEN

beautiful hotel, friendly and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Beautiful Hotel, didn’t like the small bathroom.

Love the hotel!! It was beautiful but I didn’t like the bathroom in my room, it was very small and the sink didn’t have good drainage. Other than that, I enjoyed my stay ❤️❤️
Stayed 1 night in Jun 2025