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4.0 out of 5

"Hot breakfast was cold every morning, even when we were first in the line at 7.30am. Continuous dripping of water in the toilet and the random flushin ... " More

By a verified traveller on Tue 29 Aug 2023

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Studio, Terrace, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max
CHF 89* Per night/room 15 May - 16 May

Studio Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Terrace, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Balcony, Garden View (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Terrace, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lago Resort Menorca Casas del Lago - Adults Only ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lago Resort Menorca Casas del Lago - Adults Only

Everyone (4) Couples (4)
3 out of 5
Hot breakfast was cold every morning, even when we were first in the line at 7.30am. Continuous dripping of water in the toilet and the random flushing was unnerving. Unable to secure a sunbed around the pool on day 1, despite us being guests?! Book your taxi on the day because it cost us €70 each way but the hotel wanted to charge €120. Bit disappointing on the whole.

Posted by on 29 Aug 2023

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5 out of 5
This is a brand new or completely renovatef hotel so everything’s brand new and sparkiling. Great breakfast and great location on harbourbay cala n bosch.

Posted by on 15 May 2018

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5 out of 5
Ihana kokonaisuus. Mahtava allasalue palveluineen. Satamassa paljon ravintoloita ja kauppoja joista sai kaiken tarvittavan. Huone oli siisti, tilava, ja hyvä ilmastointi. Näkymä altaalle ja satamaan kruunasi kaiken.

Posted by on 9 Sep 2019

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4 out of 5

Posted by on 23 Jul 2019

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3 out of 5
Emplacement idéal, de part la vue et les accès aux infrastructures (bus, cami de Cavalls, Marina, ses commerces et restaurants...) mais manque d'insonorisation entre les chambres.

Posted by on 10 May 2019

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5 out of 5
Hôtel excellent !!! Personnel toujours souriant et disponible. Petit dejeuner buffet très variés et copieux. Super SPA. Note particulière à Julia pour ses massages aux pierres chaudes, 1 h très agréable et très efficaces pour les tensions musculaires. A recommandé ++++

Posted by , from Armissan on 24 Oct 2018

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5 out of 5

Upea Hotelli aikuisille

Kiva hotelli kivalla sijainnilla. Vain aikuisille, joten altaalla leppoisa tunnelma. Allasbaari edullinen mm. Iso olut 3,5 € ja pullo viiniä n. 15 € (Taittinger Shampanja 50 €/pullo)

Posted by , from Helsinki on 23 Aug 2017

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2 out of 5

A Holiday ruiner

I make it short. I travel about 200 days in a year and Im used to all kind of service, bad and good. Casas de Lago was the worst hotel I've ever been and never go back. If you dont want to ruin your holiday pick another place to stay. Cons: - Lies after lies. We booked a 54sqm suite but we got ~20sqm regular room. They tried to lie to me it was the suite. Ridiculous. - Air condition didnt work in this "suite". After 4-5 hrs they got it to work but we couldnt adjust the temperature. - Luckily the room had ceiling fan but we believe it was neighbours remote control which also controlled our ceiling fan because it turned on and off by itself every now and then - At the breakfast there was always some food out of stock - Difficult to get the eye contact from the staff Pros: - otherwise nice hotel and nice pool area but there is bettee 4 star hotels nearby.

Posted by , from Vantaa on 17 Jul 2017

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About the Lago Resort Menorca Casas del Lago - Adults Only

Location Carrer Circumval-lacio, 5, Ciutadella de Menorca, Menorca 7769

Property Features

  • Buffet breakfast (free)
  • Deli
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Food & Drink

Lago Resort Menorca Casas del Lago - Adults Only has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Grey water recycling system
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - VT947ME
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 16
  • Renewable energy source - solar
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Apartamentos Casas Lago
  • Apartamentos Casas Lago Ciudadela de Menorca
  • Hotel Apartamentos Casas Lago Ciudadela de Menorca
  • Casas Lago Hotel Beach Club Adults Ciutadella de Menorca
  • Casas Lago Beach Club Adults Ciutadella de Menorca
  • Lago Resort Menorca Spa beach club Adults Ciutadella de Menorca
  • Lago Resort Menorca Spa beach club Adults
  • Lago Menorca Spa beach club Adults Ciutadella de Menorca
  • Lago Menorca Spa beach club Adults
  • go Menorca beach club Adults
  • Lago Menorca Casas Lago
  • Lago Resort Menorca Spa beach club Adults Only
  • Lago Resort Menorca Casas del Lago - Adults Only Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.