Hilton Daytona Beach Oceanfront Resort

4.0 star property

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Photo gallery for Hilton Daytona Beach Oceanfront Resort

2 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; local cuisine
4 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
100 N Atlantic Ave, Daytona Beach, FL, 32118
  • Daytona Lagoon Waterpark
    ‪1 min walk‬
  • Ocean Center
    ‪2 min walk‬
  • Daytona Beach Boardwalk
    ‪5 min walk‬
  • Daytona Beach, FL (DAB-Daytona Beach Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 2 Queen Beds (City & Sunset View)

7.0 out of 10
Good
(6 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Sunset View)

8.0 out of 10
Very good
(298 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(55 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront (Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, Ocean View

7.4 out of 10
Good
(17 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

7.2 out of 10
Good
(56 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Roll-in Shower)

8.0 out of 10
Very good
(12 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Oceanfront (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(60 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Oceanfront (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Oceanfront (Bathtub)

7.4 out of 10
Good
(29 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Bathtub)

7.4 out of 10
Good
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Hearing)

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

7.8 out of 10
Good
(17 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, City View (Hearing)

7.6 out of 10
Good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Cabana)

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Oceanfront (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

7.8 out of 10
Good
(123 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(7 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Oceanfront (Mobility & Hearing, Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(38 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront (Mobility & Hearing, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(34 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Cabana)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Oceanfront

7.6 out of 10
Good
(8 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Sunset View)

8.2 out of 10
Very good
(32 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Daytona Beach Oceanfront Resort

On beach with 2 outdoor pools, near Daytona Beach Boardwalk
At Hilton Daytona Beach Oceanfront Resort, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available once per stay.
Hilton Daytona Beach Oceanfront Resort offers 744 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Daytona Beach Oceanfront Resort's great beach location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Beach at Daytona Beach. Enjoy features like 2 outdoor pools, 4 restaurants and 2 beach bars.
  • Enjoy local cuisine with ocean views at Doc Bales Grill, one of the property's 4 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, volleyball and bicycles to rent
  • Guests have great things to say about the beach and the location
  • Steps from Beach at Daytona Beach and Ocean Center
  • Cats and dogs welcome for a fee
Hilton Daytona Beach Oceanfront Resort offers its guests 2 outdoor swimming pools and 2 hot tubs along with a 24-hour fitness centre and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges.

A 24-hour business centre and 32 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Daytona Beach Oceanfront Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Daytona Beach hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Doc Bales Grill – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Hyde Park Steakhouse – Overlooking the ocean, this steakhouse serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
McCoys Rum Room – Overlooking the ocean, this lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.
Atlantic Deli – This delicatessen only serves light fare. Open 24 hours.
Don Ricos Fresh-Mex Grill – Overlooking the ocean, this family restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 9.95)

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 35 per night)
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.75 for adults and USD 12 for children
  • 2 beach bars
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Atlantic Deli
  • Doc Bales Grill
  • Don Ricos Fresh-Mex Grill
  • Hyde Park Steakhouse
  • McCoys Rum Room

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 32 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • Beach towels
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.75 for adults and from USD 12 for children
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Daytona Beach Hilton
Daytona Beach Hilton Oceanfront Resort
Daytona Beach Oceanfront
Daytona Beach Oceanfront Resort
Hilton Daytona Beach Oceanfront
Hilton Daytona Beach Oceanfront Resort
Hilton Oceanfront Daytona Beach
Hilton Oceanfront Resort Daytona Beach
Oceanfront Daytona Beach
Oceanfront Resort Daytona Beach
Hilton Daytona Oceanfront
Hilton Daytona Beach Oceanfront Resort Resort
Hilton Daytona Beach Oceanfront Resort Daytona Beach
Hilton Daytona Beach Oceanfront Resort Resort Daytona Beach

Hilton Daytona Beach Oceanfront Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1860 out of 4829 reviews
Rating 8 - Good. 948 out of 4829 reviews
Rating 6 - Okay. 873 out of 4829 reviews
Rating 4 - Poor. 567 out of 4829 reviews
Rating 2 - Terrible. 581 out of 4829 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

linda

Stayed 3 nights in Apr 2025

2/10 Terrible

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poo
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Stayed 3 nights in May 2025

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Will be back!

An awesome resort, friendly staff lots of amenities. Beach access has not been completely restored but the one entrance was not that far from the hotel. Hotel is within walking distance to several venues. The hotel is showing its age in several spots.
Stayed 4 nights in May 2025

8/10 Good

Patrice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms was no clean and they
Stayed 1 night in May 2025

8/10 Good

Doretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

FERNANDO

Business traveller
Liked: Staff & service
Disliked: Amenities
Property needs a big update. Looks very old and run down. Food was not bad. $40 a night for valet is a rip off. Pool area is ok nothing special.
Stayed 2 nights in May 2025

4/10 Poor

Kristine, Fort Wayne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The best thing about this hotel was the valet staff. They were extremely polite and provided quick service. John and Trevor greeted us in the morning and had our vehicle to us so quickly, that we barely had time to put our bags down before we needed to load them in our car. As for the hotel, we would not stay again. In fact, we already had reservations for December, but canceled them shortly have getting in our room. For a Hilton, this is the worst hotel we've stayed in. It is huge, and very easy to get lost. Props to the staff, who were very kind when we needed help finding our room. That said, we made our way to the north tower only to find one working elevator out of three. Only, it wasn't completely working. In order to go down, you had to ride the elevator to the 12th floor and then go all the way back down. What?! Given that it is a huge hotel, you had to wait as there is a limit of 8 people on the elevator at a time. I can only imagine the disaster if a fire would happen. The condition of the room was surprising. The decor is very dated, the furniture doesn't match and there were stains on the chairs and carpet. It was borderline gross. The bathroom was spacious, but the shower leaked all night long. We expected much, much better from a Hilton. When your valet service is the best part of a stay, that speaks volumes. We will not be back to stay again!
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

yi ping

Disliked: Cleanliness, staff & service, property conditions & facilities
Additional $$$ charges will be charged after check-out
Stayed 1 night in May 2025

4/10 Poor

Angela, Forest Grove

Travelled with family
Disliked: Amenities, property conditions & facilities
Graduation weekend. Most of the elevators were not working. The working elevator in the north tower had to go all the way up before it would come down. One trip down the elevator the inner doors opened, but not the outside doors. Two guys in the elevator had to pry it open.
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and we loved the beach was right there!
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer, Stow

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is very rundown. Our room did not have AC working then half of the rooms electricity wouldn’t work then it would come back on one of the overhead fans stopped working lighting is extremely dark. In fact in the bathroom one of the walls sconces didn’t work there were cobwebs. Not a lot of attention to cleaning details
Stayed 3 nights in May 2025

6/10 Okay

Karen

Travelled with family
Disliked: Staff & service
The check-in process was horrendous. Hilton did not honor the Expedia reservation. After working with Expedia for over two hours the staff suggested we try another booking agency. Within ten minutes we had a reservation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mlela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, quite modern and well decorated. There were quite a few in house dining restaurants and the beach pavilion and promenade was amazing. The facilities were great and staff ultra professional and friendly. The breakfast was good and room clean and quite soundproof.
Stayed 1 night in Feb 2025

2/10 Terrible

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

catherine

Liked: Cleanliness
Stay was okay, elevator was broken out of 3 only 1 worked in our tower. Room and bed was alright. City view was the top of the roof. I expected a bit more from my stay, but adequate for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Luis, San Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities
Stayed 5 nights in Apr 2025

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Checking in was the absolute worst. Our room was not ready and we had to wait after a long day of flying. Then it took us 45 minutes to find our room.There is no map around the hotel and there was only one working elevator. Then when we finally found it, the room key didn’t Work and the front desk claimed I didn’t have a room when I was just at the front desk. Turned out my room # was wrong on the card pad. There’s charges and fees they don’t explain or tell you about upon check in. Beautiful area, but poor experience for over $600. I could have gotten a much cheaper hotel with better experience.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Room was clean and it was spacious.
Stayed 2 nights in Jan 2025

4/10 Poor

Jennifer, Stow

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our AC didn’t work. Then the overhead fan didn’t work. Terrible lighting and even had some without light bulbs. Cob webs. Cracked tiles replaced with mismatched tiles. Looks grand and nice but very run down. Won’t stay there again.
Stayed 2 nights in May 2025