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Kimpton Charlotte Square by IHG

5.0 star property

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Photo gallery for Kimpton Charlotte Square by IHG

Exterior
Creator video
Lobby sitting area
2 bars/lounges
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ
  • Place, Princes Street Gardens
    ‪2 min walk‬
  • Place, Princes Street
    ‪2 min walk‬
  • Place, Edinburgh Castle
    ‪12 min walk‬
  • Airport, Edinburgh (EDI)
    ‪27 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed (New Town View)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed (New Town View)

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed (City)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Single Bed (City)

9.2 out of 10
Wonderful
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (Essential)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Double Bed (Essential)

9.4 out of 10
Exceptional
(36 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Essential)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Single Beds (Essential)

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Townhouse)

Room amenity

Suite, 1 King Bed (Townhouse)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Charlotte Square View)

Suite, 1 Bedroom (Charlotte Square View) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Charlotte Square View)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (Sleeping)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room (Sleeping)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Alba Skylark)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Alba Skylark)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Kimpton Charlotte Square by IHG

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Kimpton Charlotte Square by IHG offers 199 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kimpton Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Kimpton Charlotte Square by IHG. During your stay, you're just a quick walk from George Street. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at BABA, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, manicures and pedicures or body scrubs at Kimpton Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Princes Street Gardens and 12 minutes on foot from Edinburgh International Conference Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Charlotte Square by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, spa services, and multilingual staff are also featured at the luxury Kimpton Charlotte Square by IHG. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
BABA – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
The Garden – This café serves breakfast, lunch and light fare. Open daily.
Aizle – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (GBP 45 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aizle
  • BABA
  • The Garden

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 30 per person
  • Valet parking fee: GBP 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland

Kimpton Charlotte Square by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1004 reviews
Rating 8 - Good. 136 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect! Staff were very accommodating and the location was so central.
Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely room, well appointed. Staff were all so welcoming. Pool was lovely.
Stayed 1 night in Jan 2026

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities
Couldn’t be happier with our stay. The team were all fantastic, especially Zoe, and our room upgrade made my birthday weekend so special. Lovely hotel, and the spa was small, but great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
No faults, staff extremely pleasant and helpful. Good facilities, bar and garden bar very aesthetic. Would stay again without hesitation
Stayed 3 nights in Jan 2026

10/10 Excellent

CHAMATH

Business traveller
Liked: Cleanliness, staff & service, amenities
I travelled often and I make specific requests about the preferences of the room . Most hotels never care about it even though they write you a common reply that a computer would send as auto reply saying there is no guarantee of the request but they will try. Kimpton Charlotte Hotel did exactly what I asked for and not only that, the front officer knew about it and specifically mentioned they did go all out to make the preparations as I wanted . Extremely helpful staff and excellent service . It was a short stay . I would definitely stay there if I ever go to Edinburgh again
Edinburgh Castle - the view from by 5th Floor Room
Stayed 2 nights in Jan 2026

10/10 Excellent

delainey

Stayed 1 night in Jan 2026

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at the hotel and took advantage of the valet parking which was quick and easy - my bags were even taken straight to my room. The in room amenities and extras were excellent. The pool was quiet and I even had it to myself the morning of my stay. I dined in Baba which was delicious. The only small negative I encountered was that my room was above the restaurant so it was a little noisy. The location is excellent for exploring both the Old Town and New Town of Edinburgh.
Stayed 1 night in Jan 2026

8/10 Good

Cecelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff team were courteous and very helpful, the room was spotlessly clean and well provided with both supplies and equipment and the social hour in the bar was delightful.
Stayed 1 night in Jan 2026

10/10 Excellent

Lysa

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a fabulous hotel. A great central location. Staff were super helpful & good sense of humour with it. I was upgraded and able to check in early too. Absolutely wonderful - with great room snacks too ;-)
Stayed 1 night in Jan 2026

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and staff were incredibly friendly and always willing to go above and beyond in helping make it the best stay possible. Out concierge Remi was amazing with incredible food recommendations and fizz on arrival to every restaurant they booked on our behalf. The spa was excellent. We also had espresso martinis in our room waiting for us as it's my partners favourite drink
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
What stood out? Everything! From the welcome when we arrived, the facilities in the room, the additional touches such as the social hour to all the interactions with staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Robb

Stayed 3 nights in Jan 2026

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and service. Several common areas for relaxing. Bed and room size were comfortable. It was a room for two, however, there was only one chair so one of us had to sit on the bed. The view was very unsightly so we did not open the window treatments. The bathroom was modern and clean except for some mold on the shower tiles. All things considered I would highly recommend staying at this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jerauld

Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kimpton Charlotte Square was the perfect place to spend Christmas week in Edinburgh! The staff were incredibly pleasant and made us feel welcome from the moment we arrived. Our rooms were lovely—very comfortable and beautifully designed. The location is unbeatable; we were right in the heart of everything and could easily walk to the Christmas market, the amazing shopping on George Street and Princes Street, and iconic spots like Victoria Street and the Royal Mile. We absolutely loved our stay and would definitely stay here again. Highly recommend!
Stayed 5 nights in Dec 2025

10/10 Excellent

Lilane

Stayed 3 nights in Oct 2025

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulously accommodating check-in, immensely helpful bell-person, lovely & clean room, beautiful amenities, and incredible location. MUST stay HERE!
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 4 nights in Dec 2025

8/10 Good

Rammy

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

10/10 Excellent

Valia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic hotel with outstanding staff situated close to many attractions. Clean, stylish with a great ambience. All reception staff from Zoe who checked us in to Davy who was very helpful with our cases leaving, all staff presented with excellent customer service skills. The pool and gym were also excellent. Will definitely return!
The Garden room.
Functioning traditional phones.
View from room 302.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Room was spotless, nice amenities for guests and a great shower. Staff could not do enough for you, would definitely stay here again.
Stayed 1 night in Dec 2025