"5 start to customer service. Thank you!"

"A bit old, could use some fresh paint"

"We had a great stay! It was easy to travel around, as the hotel is very close to Penn Station and the ACE line. The room was clean and the staff were very friendly!"

"The room was pretty but run down; lights were broken, and the curtains didn't work well. The room was clean though, the beds were comfortable, and the location was amazing. It was so nice to be able to walk to Broadway shows, time square, central part, etc."

"The rooms are heart & the staff is always nice & friendly."

"Was in town for business and fun. Was concerned when I checked in because the lobby is lackluster but once I got into the hotel, it was amazing. Room, restaurants, pool, all were wonderful."

"Very nice hotel. Loved all the complementary items"

"My stay at this hotel was very much pleasing. Such a beautiful hotel in a good location. Everything was right in walking distance. The food, drink, interior was top notch. Even the rooftop will take your breath away from the views."