Dedeman Istanbul

5.0 star property

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Room options

View all photos for Family Suite (Spa Access Included)

Family Suite (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Family Suite (Spa Access Included)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Double Room (Spa Access Included)

Grand Double Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Grand Double Room (Spa Access Included)

9.4 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (Spa Access Included)

Superior Double Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room (Spa Access Included)

8.0 out of 10
Very good
(33 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (Spa Access Included)

Deluxe Twin Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room (Spa Access Included)

7.0 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room (Spa Access Included)

Superior Twin Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room (Spa Access Included)

8.6 out of 10
Excellent
(21 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Twin Room (Spa Access Included)

Grand Twin Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Grand Twin Room (Spa Access Included)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Single Room (Spa Access Included)

Superior Single Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Superior Single Room (Spa Access Included)

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite (Spa Access Included)

Presidential Suite (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite (Spa Access Included)

  • 100 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Large Single Futon

View all photos for Executive Suite (Spa Access Included)

Executive Suite (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite (Spa Access Included)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room (Spa Access Included)

Deluxe Double Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room (Spa Access Included)

7.8 out of 10
Good
(11 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Dedeman Istanbul

Luxury hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Dedeman Istanbul offers 327 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
La Ciel Wellness Club has 4 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Dedeman Istanbul. During your stay, you'll be within walking distance of Zorlu Performing Arts Center. Free WiFi in public areas, a free manager's reception and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures or aromatherapy at La Ciel Wellness Club
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Zorlu Performing Arts Center and Astoria Istanbul Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dedeman Istanbul offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Dedeman Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

The hotel hosts a free manager's reception daily.
Cafe House Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Turkuaz Lounge & Bar – This lobby lounge serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 9 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe House Restaurant
  • Turkuaz Lounge & Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day, plus a deposit of EUR 15 per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 75 (one-way), (up to 18 years old)
  • Self-parking fee: EUR 9 per day
  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dedeman Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number 1321

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dedeman
Dedeman Hotel
Dedeman Hotel Istanbul
Dedeman Istanbul
Istanbul Dedeman
Istanbul Dedeman Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Dedeman Istanbul Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 413 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 169 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok temiz güzel merkezi konumda bir otel
Stayed 3 nights in Sep 2025

2/10 Terrible

Asli

Stayed 1 night in Sep 2025

6/10 Okay

TUGCE

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Derya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Park yeri Otele ait olmalı. Personel guler yuzlu ve ilgili. Binanin biraz bakima ihtiyaci var.
Stayed 3 nights in Sep 2025

6/10 Okay

Fatos

Stayed 4 nights in Sep 2025

10/10 Excellent

Enver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Felicia

Stayed 1 night in Sep 2025

2/10 Terrible

Mustafa

Stayed 1 night in Sep 2025

4/10 Poor

Bassam Abed Thabit Mohammed

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matt

Travelled with group
Disliked: Property conditions & facilities
Did not enjoy
Stayed 1 night in Aug 2025

10/10 Excellent

Ergun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

cem

Stayed 2 nights in Aug 2025

4/10 Poor

Sebastian, Cliffside Park

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is old.sewer smell in the room.staff extremely helpfull and nice.they need major updates.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom drain didn't work. Although there were three elevators, only two were working, so I waited 20 minutes for an elevator in the hallway with no air conditioning. Even though I hung a do not disturb sign on my room door, my door was opened at 9 a.m. on Sunday. When I reported this to the receptionist when I checked out, the staff were very rude. A waste of time and money. I would never recommend it.
Stayed 1 night in Jul 2025

6/10 Okay

Aliriza

Stayed 1 night in Jul 2025

10/10 Excellent

Hakki Okan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dilnoza

Stayed 9 nights in Jun 2025

4/10 Poor

Syed

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed for three nights liked it for location close to Metro Gayrettepe , clean rooms with daily room cleaning, however air condition was not cooling the room specially at night. despite multiple reminders in person to front desk it was not fixed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff helped to extend my stay. Breakfast was very good with lots of choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff was helpful in extending my stay. Breakfast is very good with lots of choice.
Stayed 1 night in Jun 2025

6/10 Okay

Senol

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Selim

Business traveller
Güzel bir otel
Stayed 1 night in Jun 2025