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The Galata Hotel Istanbul - MGallery Collection

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Photo gallery for The Galata Hotel Istanbul - MGallery Collection

Lunch and dinner served, international cuisine
Property video
Lobby sitting area
Exterior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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Arap Cami Mahallesi Bankalar Caddesi, No:21, Beyoglu, Istanbul, Istanbul, 34421
  • Place, Galata Tower
    ‪5 min walk‬
  • Place, Istiklal Avenue
    ‪7 min walk‬
  • Place, Galataport
    ‪13 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬
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Room options

View all photos for Classic Room (Kingsize)

Classic Room (Kingsize) | Premium bedding, in-room safe, individually decorated, desk

Classic Room (Kingsize)

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Kingsize)

Premium bedding, in-room safe, individually decorated, desk

Superior Room (Kingsize)

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Galata Suite Room, Kingsize

Executive Galata Suite Room, Kingsize | Premium bedding, in-room safe, individually decorated, desk

Executive Galata Suite Room, Kingsize

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with view Room, Kingsize

Junior Suite with view Room, Kingsize | Premium bedding, in-room safe, individually decorated, desk

Junior Suite with view Room, Kingsize

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Kingsize)

Deluxe Room (Kingsize) | Premium bedding, in-room safe, individually decorated, desk

Deluxe Room (Kingsize)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Galata View Room, Kingsize

View from room

Deluxe Galata View Room, Kingsize

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Twinbed)

Superior Room (Twinbed) | Premium bedding, in-room safe, individually decorated, desk

Superior Room (Twinbed)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Galata View Room, Kingsize

View from room

Superior Galata View Room, Kingsize

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Golden Horn View Room, Kingsize

Superior Golden Horn View Room, Kingsize | Premium bedding, in-room safe, individually decorated, desk

Superior Golden Horn View Room, Kingsize

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Duplex)

Executive Suite, 1 King Bed (Duplex) | Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Galata Hotel Istanbul - MGallery Collection

This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Galata Hotel Istanbul - MGallery Collection offers 83 accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes single sofa beds and desks. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Galata Hotel Istanbul - MGallery Collection. During your stay, you're just a quick walk from Galata Tower. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Mesai Restoran
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body wraps, aromatherapy or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 3-minute walk from Galata Tower and 13 minutes on foot from Egyptian Bazaar
  • Airport pick-up shuttle service available for a fee
The Galata Hotel Istanbul - MGallery Collection offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. The luxury The Galata Hotel Istanbul - MGallery Collection also features a terrace, concierge services, and laundry facilities. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Istanbul hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mesai Restoran – This restaurant specialises in international cuisine and serves lunch and dinner.
Lobi Bar – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (EUR 12 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobi Bar
  • Mesai Restoran

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • In a provincial park
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 115 per vehicle (maximum occupancy 5)
  • Valet parking fee: EUR 12 per day (in/out privileges)
  • Rollaway bed fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The Galata Hotel Istanbul - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 16395

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galata Hotel Istanbul Mgallery By Sofitel (opening July 2017)
Galata Istanbul Hotel Mgallery Sofitel
Galata Istanbul Mgallery Sofitel
Hotel The Galata Istanbul Hotel Mgallery by Sofitel Istanbul
Istanbul The Galata Istanbul Hotel Mgallery by Sofitel Hotel
Hotel The Galata Istanbul Hotel Mgallery by Sofitel
The Galata Istanbul Hotel Mgallery by Sofitel Istanbul
Hotel Mgallery Sofitel
Mgallery Sofitel
The Galata Istanbul Mgallery,
The Galata Istanbul Hotel MGallery
The Galata Istanbul Hotel MGallery Special Class
The Galata Istanbul Hotel - MGallery, Special Class Hotel
The Galata Istanbul Hotel - MGallery, Special Class Istanbul

The Galata Hotel Istanbul - MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 308 reviews
Rating 8 - Good. 59 out of 308 reviews
Rating 6 - Okay. 30 out of 308 reviews
Rating 4 - Poor. 9 out of 308 reviews
Rating 2 - Terrible. 7 out of 308 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JOOHEU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so unique and special boutique hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Murat

Otel gercekten guzel temız ve tarıh kokuyordu otel oersonelı cok anlayıslı ve guleryuzluydu tek proplem valenın ısrarla ucretı pesın takep etmesınden baska bır olumsuzluk yasamadık
Stayed 1 night in Dec 2025

6/10 Okay

Rita

Disliked: Amenities
My stay at this hotel was unfortunately a bit underwhelming. A few basics were missing right from the start: no notebook or pen in the room, and not even a proper chair to sit on. There was also no room for it, tbh. The cleaning staff would leave the windows open all day so when we got to the room in the evening, there was a strong BBQ/smokey smell coming in, which wasn’t very pleasant. Housekeeping was inconsistent: the tea was only replenished once, there were no face towels, and I ended up with two shampoos but no body wash. Small details, but they add up. Noise was also an issue. I was woken up by people moving chairs at 1 AM and again at 3 AM, which made it hard to get a good night’s sleep. Room was located under the breakfast room and despite me bringing this to the attention of the guest reception, nothing was done. Lastly, despite booking through Expedia, I didn’t seem to receive any of the usual perks that come with it. Overall, not a terrible stay, but definitely not what I expect when staying at a 5*.
Stayed 7 nights in Nov 2025

10/10 Excellent

Vanja Eleonora

Liked: Cleanliness, staff & service, amenities
Everything very good!! The staff very friendly, in special Ilker and Ulas
Stayed 5 nights in Oct 2025

10/10 Excellent

Norman, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were polite and nice. Excellent location. Breakfast was ok, not a huge selection. We only chose this hotel as it had a spa which we couldn't use as it was fully booked on the day we had free, so highly recommend you book way in advance your 30 min allowance to use the facilities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anita

Stayed 7 nights in Oct 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable room
Stayed 1 night in Oct 2025

8/10 Good

Kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel, and there are definitely things I like about it. The location is great, the staff are kind and helpful, and overall it’s a comfortable place to stay. We booked a Superior Golden Horn View Room because one of the photos showed a corner panoramic view of the Golden Horn. However, when we arrived, I realized the view from our room was not what I expected. The staff explained that a different photo actually shows this room, and the one I was hoping for was a Junior Suite—but there was no way for me to know that from the listing. I was willing to pay extra to move to the Junior Suite, but unfortunately it wasn’t available. The hotel apologized and offered us a different room, which we accepted, though I was still a little disappointed. It’s now been a month since my stay, and I see that the same misleading photo is still shown under the wrong room category. Just a note for travelers: if you are booking the Superior Golden Horn View Room, be aware that photo #9 does not represent this room.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Stayed 8 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with group
Liked: Amenities, property conditions & facilities
Mediocre stay. Some bright sides, some downsides. Some staff was kind, others were rude. Overall I was not impressed and wouldn’t stay again. I didn’t feel comfortable in the majority of my stay to be quite honest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Yousuf

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is quite nice. However, the area around it seems abandoned. The building right in front of the hotel seems like a ghost town. When I arrived at the hotel, I did not receive any welcoming gifts or showcases of how to get around the city. I had to ask for all this. My friend who was staying in Istanbul at the same time at his hotel received thousands of gifts and treats every time he entered the lobby. They also gave him a free IST card to get around the city. They walked him around the area to help understand how the city works. His hotel was 4 stars and this one is 5 and didn't do bare minimum except charge 6 dollars for a box of gum. I wouldn’t recommend staying here after hearing all the other great hotels out there. My friend stayed at the Golden Horn Bosporus hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gopinath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Salima

Liked: Staff & service, property conditions & facilities
Great staff, location & dining options. The Golden Horn bridge
Stayed 1 night in Jul 2025

4/10 Poor

Cindy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and roof top

Lovely rooms, nice modern bathrooms. Lovely roof top and breakfast area. Friendly and welcoming staff who helped us with reservations and directions and taxis. Easy to tram or walk everywhere. Rooms weee Spacious and has hanging space and usb plugs. All toiletries were so nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a convenient location it’s a spotlessly clean hotel. The room size was great we were in room 1507 and the view was fantastic one of the best I have ever seen
Stayed 7 nights in Jun 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived until the time we checked-out, we were treated like royalty. I say that literally. The staff were amazing. If I had to list the names of those that went above and beyond, I would simply write "All". We stayed for 9 days 8 nights. The room was spotless and perfect. Everything we needed was there. (On my wife's birthday, the third day of the trip, we came back to our room and an amazing, and delicious, chocolate cake with Happy Birthday written on it with plates and a whole spread, was left in the room. I never told them it was her birthday) The view from our room plus the view from the restaurant were stunning. An amazing lounge area for drinks in the lobby. Location could not have been better. We walked everywhere. Galata Tower is a brief, steep walk from the front doors as well as the Galata Bridge If you are still scrolling through hotels and are reading this review, I urge you to book your stay here. You will be extremely satisfied. We will definitely be staying at this hotel again and again. 5 Stars+ Thank you.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ramesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Suzannah, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, lovely terrace behind bar. Great service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the room was lovely.
Stayed 6 nights in Mar 2025

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is very average, not 5 star, nothing special. Service needs to improve, no one to help with getting bags down stairs at departure. Very limited choice of food, nowhere to get a lighter meal. Nice views from bar and good location but not worth the 5 star prices
Stayed 2 nights in Feb 2025

2/10 Terrible

Sally

Liked: Cleanliness
Disliked: Staff & service, room comfort

Really disappointed

Really disappointed. We arrived at night to be shown to our room, we only released in the morning it had no outside windows!! So was dark and had no air. Imagine putting guests that are staying for 3 nights in a room like that. I was really excited about the stay, was really disappointed. Front desk staff were cold, it wasn’t a nice atmosphere. I expected more from this brand.
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Room. Exactly as pictured. Great place to rest and start your day exploring the city.
Stayed 3 nights in Nov 2024