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Amansari Residence Resort

4.0 star property

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Photo gallery for Amansari Residence Resort

Garden
Outdoor dining
Exterior
Indoor pool, pool loungers
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Explore the area

View in a map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750
  • AEON Tebrau City
    ‪10 min drive‬
  • KSL City Mall
    ‪14 min drive‬
  • Johor Bahru City Square
    ‪15 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪33 min drive‬

Room options

View all photos for Duplex - 3 Bedroom apartment (Double Storey)

Duplex - 3 Bedroom apartment (Double Storey) | 1 bedroom, minibar, in-room safe, free cots/infant beds

Duplex - 3 Bedroom apartment (Double Storey)

  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, free cots/infant beds

Junior Double Room

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, free cots/infant beds

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, minibar, in-room safe, free cots/infant beds

Family Triple Room

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Twin Room

Junior Twin Room | 1 bedroom, minibar, in-room safe, free cots/infant beds

Junior Twin Room

  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, free cots/infant beds

Deluxe King Room

  • Sleeps 2

View all photos for Duplex Apartment

1 bedroom, minibar, in-room safe, free cots/infant beds

Duplex Apartment

  • Sleeps 6

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, free cots/infant beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Junior Twin Suite

1 bedroom, minibar, in-room safe, free cots/infant beds

Junior Twin Suite

  • Sleeps 2

View all photos for Junior Family Suite

1 bedroom, minibar, in-room safe, free cots/infant beds

Junior Family Suite

  • Sleeps 3

View all photos for Junior King Suite

1 bedroom, minibar, in-room safe, free cots/infant beds

Junior King Suite

  • Sleeps 2

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About this property

Amansari Residence Resort

Family-friendly hotel with fitness centre and sauna
An indoor pool, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business centre and conference space.
Amansari Residence Resort offers 150 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the room service at Amansari Residence Resort. During your stay, you'll be close to Regency Specialist Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a steam room
  • 9 minutes by car from AEON Tebrau City and 11 minutes from Austin Heights Water & Adventure Park
Amansari Residence Resort offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Amansari Residence Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Masai hotel.

Courtyard Cafe – This café serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Restaurants on site

  • Courtyard Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 June 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Amansari Residence Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 85.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Amansari Residence Resort Masai
Amansari Residence Resort
Amansari Residence Masai
Amansari Residence
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
Amansari Residence Masai
Amansari Residence Resort Hotel
Amansari Residence Resort Masai
Amansari Residence Resort Hotel Masai

Amansari Residence Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 141 reviews
Rating 8 - Good. 49 out of 141 reviews
Rating 6 - Okay. 43 out of 141 reviews
Rating 4 - Poor. 19 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Muhammad Akashah Bin Che

Travelled with family
Huge area of improvement l must say….
Stayed 1 night in Jan 2025

8/10 Good

Darshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was satisfactory and the staff were all friendly and helpful :)
Stayed 2 nights in Nov 2024

10/10 Excellent

K MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at aman sari resort

Very happy
Stayed 1 night in Nov 2024

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023

6/10 Okay

Siti Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023

2/10 Terrible

Lucy

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Matress are hard. Fridge not working. Hot water not working fully.
Stayed 1 night in Oct 2020

10/10 Excellent

Zainol Azlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Zulfazlisuhadi, Puchong, and Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam Johor sangat berbaloi. sangat berbaloi. Wifi free Breakfast free Parking free Tempah bilik standard dapat upgrade bilik besar mcm suite room free juga. Petugas2 hotel yg sangat peramah Security Coffee house makan sedap, Bilik tidur bersih. terima kasih banyak2 pada Shalan duty manager John senior front office Liana yg sangat membantu. Terima kasih Zulfazli Suhadi.
Stayed 3 nights in Jul 2020

6/10 Okay

Ianziz, Kuala Lumpur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.
Stayed 2 nights in Jun 2020

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

yann, Petaling jaya

Business traveller
Liked: Cleanliness, staff & service
+The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.
Stayed 1 night in Feb 2020

8/10 Good

Hideki

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Shoban Babu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Betty, KL

Travelled with family
Liked: Staff & service
Bathroom n water pressure very good. Towels r hard n old. Floor carpet looked dirty. Need to improve food for breakfast.
Stayed 2 nights in Jan 2020

4/10 Poor

Saha, Johor bahro

Business traveller
Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

2/10 Terrible

Wai Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad stay....no more next time

no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Chandra, Singapore

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
The appropriate location
Stayed 1 night in Jul 2019