Napasai, A Belmond Hotel, Koh Samui

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

• One child stays free
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property follows sanitisation practices of COVID-19 Guidelines (WHO)
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Security system
• Debit cards not accepted
• Staffed front desk
• Onsite COVID-19 testing (PCR) is available
• Onsite COVID-19 testing (Antigen) is available
• LGBTQ friendly
• Smoke detector
• Reservations are required for on-site COVID-19 testing
• Minimum age for COVID-19 test requirement: 1
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is available
• Reservation might be required for some facilities on-site
• Property is cleaned with disinfectant
• Property follows sanitisation practices of Ecolab (3rd party expert - Global)
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Gloves are available to guests
• Food service has been amended for enhanced safety
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Children stay free - maximum age 11
• Social distancing measures are in place
• Contactless check-in is available
• Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
• Property follows a brand or regulatory agency's sanitisation guidelines Belmond Protects (Belmond)
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Children stay free
• Individually-wrapped food options are available through room service
• Gap period enforced between guest stays - 24 hours