"A really, really good Hotel. The personell at Reception, Breakfast an Concierge is friendly, always smiling and helps in every case.
One star less at condition because the public floor to room crunches here and there and the room-door squeaks loud while opening/ closing."
"I arrived in the evening and was very nicely taking care of although it was busy. Ola from the front desk did a great job and gave a nice room with a very comfy king size bed. Had dinner in the atrium restaurant which also had very attentive staff. All good at the Sofitel"
A verified traveller stayed at Sofitel London Gatwick