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Altis Avenida Hotel, member of Preferred Hotels & Resorts

5.0 star property
VIP Access

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Photo gallery for Altis Avenida Hotel, member of Preferred Hotels & Resorts

Rooftop terrace
Interior
Classic Double Room | Hypo-allergenic bedding, in-room safe, soundproofing
Bar (on property)
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua 1º De Dezembro, 120, Lisbon, 1200-360
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Rossio Square View)

Suite (Rossio Square View) | Hypo-allergenic bedding, in-room safe, soundproofing

Suite (Rossio Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, Balcony

Hypo-allergenic bedding, in-room safe, soundproofing

Deluxe Single Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, soundproofing

Classic Double Room

9.4 out of 10
Exceptional
(28 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, soundproofing

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, in-room safe, soundproofing

Classic Single Room

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Hypo-allergenic bedding, in-room safe, soundproofing

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Altis Avenida Hotel, member of Preferred Hotels & Resorts

Luxury hotel connected to a shopping centre in Lisbon with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
Altis Avenida Hotel, member of Preferred Hotels & Resorts offers 118 air-conditioned accommodations with espresso makers and a safe. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Altis Avenida Hotel, member of Preferred Hotels & Resorts. During your stay, you'll be connected to a shopping centre and just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests love the bar and restaurant
  • Steps from Rossio Square and 3 minutes on foot from Avenida da Liberdade
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and concierge services are also featured at the luxury Altis Avenida Hotel, member of Preferred Hotels & Resorts.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Rossio Gastrobar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 29 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rossio Gastrobar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Nearby parking fee: EUR 29 per night (328 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1163

Property is also known as

Altis Avenida
Altis Avenida Hotel
Altis Avenida Hotel Lisbon
Altis Avenida Lisbon
Hotel Altis Avenida
Altis Avenida Hotel Hotel
Altis Avenida Hotel Lisbon
Altis Avenida Hotel Hotel Lisbon

Altis Avenida Hotel, member of Preferred Hotels & Resorts Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1006 reviews
Rating 8 - Good. 136 out of 1006 reviews
Rating 6 - Okay. 32 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Harjit, Montvale

Stayed 1 night in Nov 2025

10/10 Excellent

chris

Stayed 3 nights in Nov 2025

10/10 Excellent

ng

Liked: Cleanliness, staff & service, amenities
5 Stars service
Stayed 3 nights in Nov 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and great location
Stayed 2 nights in Nov 2025

10/10 Excellent

ekta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were very welcoming. Best part were they gave out adapters for us to be able to use/charge our gadgets. Location is central and excellent views of the city centre
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 6 nights in Nov 2025

8/10 Good

Nestor, Redmond

Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location. Beautiful balcony room on the 6th floor. Breakfast was delicious excellent choice on the buffet and good service. Friendly staff all around. The price was a bit high however.
Great view
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities
Staff were very courteous and checked in with us daily. The breakfast buffet was plentiful and delicious. The room was clean and the bathroom was luxurious. Although the room was lovely, the curtains were torn and the covering over the bed stand was worn away and withered. It was disappointing for a five star hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very polite and specifically Rui went out of his way to ensure we had an excellent stay. This was my second stay at Altis Avenida and I would definitely return again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was really good bathrooms need to be updated Breakfast was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Great hotel. Great service. In a perfect location.
Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Sumana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff at this hotel was exceptional. The doorman and reception staff were very welcoming, personable and accommodating. The staff at the rooftop Rossio Gastrobar were also amazing, particularly Jose and the sommelier, Daniel.
Stayed 4 nights in Oct 2025

10/10 Excellent

karim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Sep 2025

10/10 Excellent

judit

Travelled with family
Liked: Cleanliness
Todo perfecto , una experiencia única!! Y una atención inolvidable , la ubicación súper céntrica , en fin todo maravilloso
Stayed 1 night in Oct 2025

10/10 Excellent

Meera

Travelled with partner
Liked: Cleanliness
Great location and service
Stayed 3 nights in Oct 2025

8/10 Good

Martha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts delicious. However we had to ask to change the room because the bed was uncomfortable the first night. They changed and it was good. However this should no have happened.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 5 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was problematic in the room and they were not able to fix it. The reste is really perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

stewart

Great staff. Great location. Everything you look for in a hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Janice

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Beautful view from the roof top.
Stayed 1 night in Sep 2025