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4.4 out of 5

"Just perfect. Spectacular view on Lucerne. Old but fancy. " More

By a verified traveller on Tue 06 Feb 2018

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Duplex Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 383* Per night/room 20 May - 21 May

Superior Double Room (Orangerie)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite Forster

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, Lake View (Orangerie)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Chateau Guetsch. During your stay, you're just a quick walk from Chateau Guetsch. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Restaurant Chateau
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • Guests speak favourably about the location and the breakfast
  • Just a 5-minute drive from Chapel Bridge and 8 minutes from Swiss Transportation Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Chateau Guetsch ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chateau Guetsch

Everyone (11) Couples (6) Family (2)
5 out of 5
Just perfect. Spectacular view on Lucerne. Old but fancy.

Posted by on 6 Feb 2018

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Comment from Hotel Management

23 Feb 2018 by Alexandra Steinmüller

Thank you for the excellent review, we are glad you enjoyed your stay!

5 out of 5
Sehr schöner ort zum relaxen!

Posted by on 11 Apr 2024

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Comment from Hotel Management

11 Apr 2024 by Château Gütsch Team

Guten Tag AndreasEs freut uns zu hören, dass Sie unseren Ort zum Entspannen genossen haben! Wir legen großen Wert darauf, eine entspannte und angenehme Umgebung für unsere Gäste zu schaffen. Vielen Dank für Ihr Feedback und wir freuen uns auf Ihren nächsten Besuch. Ihr Château Gütsch Team!

5 out of 5
Erholsam und zentral.

Posted by on 22 Jul 2023

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Comment from Hotel Management

24 Jul 2023 by Hotel Château Gütsch

Guten Tag RoderichVielen Dank für Ihre tolle Bewertung. Wir freuen uns, Sie bald wieder bei uns zu begrüssen!Ihr Château Gütsch Team

3 out of 5
das Gütsch hat eine lange Tradition , es war schon immer mein Wunsch, mal dort zu übernachten. Wir haben die Victoria Suite gebucht. Die Suite war schön, nur hat sie einige Mängel. Die Kabel der Nachttischlampen sind ausgerissen und sind deshalb sehr gefährlich. Der Vorhang über der Badewanne war staubig und defekt. Als wir kamen , wollten wir in der Bar etwas trinken. Wir konnten nicht lange bleiben, da uns der Kellner gesagt hat, dass der Tisch reserviert sei und wir in der Bar einen anderen Platz suchen sollen. Leider war alles besetzt. ich finde, die Hotelgäste sollten immer Platz haben. So fühlte man sich nicht willkommen. Das Essen war nicht schlecht, aber das Anrichten des Gerichtes war schlichtweg schlimm! Leider werde ich das Restaurant nicht weiter empfehlen können. Der Service war sehr nett.

Posted by on 7 Nov 2022

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Comment from Hotel Management

7 Nov 2022 by Guest Relations

Dear GabyWir danken Ihnen für Ihr konstruktives Feedback.Wir werden uns die Probleme, die im Zimmer erwähnt wurden, ansehen, das entspricht nicht unserem Standard und wir werden es korrigieren.Wir würden uns auf jeden fall freuen auf ein Wiedersehen.Ihr Chateau Gütsch Team

5 out of 5
Die Zimmer waren sehr schön, tolle Aussicht, Essen sehr fein, Morgenbuffet reichhaltig. Werde die Unterkunft sicher wieder besuchen.

Posted by on 28 Oct 2022

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Comment from Hotel Management

29 Oct 2022 by Guest Relations

Liebe TanjaDanke das Sie bei uns im Chateau Gütsch übernachtet haben!Wir freuen uns jetzt schon auf Ihren nächsten besuch!

4 out of 5

Posted by on 29 Apr 2022

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5 out of 5
Le site est magnifique et la vue sur le lac et les montagnes est incroyable… le funiculaire pour se rendre en ville 10 minutes de la vieille ville….. cet hôtel fait rêver, la plus belle vue de Lucerne

Posted by on 26 Jul 2021

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5 out of 5
Wir haben unseren Aufenthalt sehr genossen, das Personal war sehr freundlich, das Essen war gut & der Barkeeper grossartig!

Posted by on 27 Mar 2021

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3 out of 5
Das Hotel ist sehr schön, und sauber. Leider schmekte uns dass Essen nicht so gut,für diesen Preis dürfte dies wirklich besser schmeken.

Posted by , from Widnau on 10 Sep 2020

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Comment from Hotel Management

26 Oct 2020 by Château Gütsch

Sehr geheerte Frau Petra, vielen Dank für Ihre Bewertung und Ihr Kommentar. Ihr Château Gütsch.

5 out of 5
Wer mal in einem "Märchenschloss" wohnen will ist hier richtig. Das Beste ist die Lage: hoch über dem See und der Stadt, ruhig, und doch super schnell zu Fuß im Stadtzentrum durch den Schrägaufzug! Perfekt

Posted by , from Lindau on 20 Aug 2020

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Guetsch. For a fee, parking is available. This Belle Époque Lucerne hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1888
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (4.2 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Chateau Guetsch offers 27 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Restaurant Chateau – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 15 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Guetsch
  • Chateau Guetsch Hotel
  • Chateau Guetsch Hotel Lucerne
  • Chateau Guetsch Lucerne
  • Chateau Guetsch Hotel
  • Chateau Guetsch Lucerne
  • Chateau Guetsch Hotel Lucerne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.